The staff here has been on/off, but last week when I went, the staff was incredible!
I had a lot of unhappy results from my mother from certain products and my skin was acting all crazy on me from damage from the sun.
I went in here in the rain, the staff greeted me politely, the manager was weird, she kept stalking me which was not cool. I'm not a thief, I've shopped in Sephora for years! Why would I steal something now? or Ever? Sorry I don't steal, that's for sick people. Besides her, the rest of the staff was LOVELYYYYY! The cashier, was a caucasian dude with tattoos he was super friendly! He was ABSOLUTELY PATIENT WHICH I THANK HIM SOO MUCH FOR!
Sephora was busy but he was polite and assisted everyone else while a lovely thin, long silky black haired, Asian female staff member helped him find the products, so he can scan & do the return and helped get me the products I could not find. They really truly were, A TEAM! Those two people MADE MY DAYY!
They asked me questions, they gave me good, polite, simple answers and I left happy, with everything I was looking for.
Unlike the other sephoras, especially the 34th St Herald Sq location and the Union Sq location, this location is by far the most outstanding in all of NYC!
They may not have absolutely everything you are looking for, but their service is very well appreciated. read more