Cancel

    Open app

    Search

    SEPHORA

    3.8 (67 reviews)
    Open 10:00 am - 8:00 pm
    Updated 1 month ago

    SEPHORA Photos

    Recommended Reviews - SEPHORA

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    5/29/22 Business hours
    Lee D.

    Updated with pictures!! Took 8+ months, but I was finally able to download my pics from the "cloud". 5/29/22 *See SF Japantown Yelp - pictures to be uploaded if I can recover. Sephora = Zipporah, Greek spelling for the wife of Moses. Quality/Quantity - One of my daughters favorite makeup store. Guess I bought her $45 worth of makeup??? This is what happens when I am not looking, lol. Or at an ice cream shop while she is shopping...! Atmosphere - Place smells like makeup and perfume, so I try not to go in... But seems organized and clean. My least favorite parking lot of all the malls. Open 7 days a week from 10am to 8pm. Service - Promotion = spend $50 and get 15% off next purchase starting mid June. My daughter said she did not need any more, so she saved me the $5, LOL. My daughter said the person who helped her was GREAT. Price - $45 for two items, can't tell you what they are because I never looked. My daughter just thanked me for buying it for her. ) Owner Comment - Oh, I did not know you were owned by LVMH. Congrats on your success since 1970 with 340+ brands and your own private label. 1993 - acquired by Dominique Mondonnaud - created their assisted self serve program. 1997 - LVMH purchased the company. 1998 - first US location in NY

    Clinique
    Chelsie F.

    I do have to admit Sephora does have a beautiful store & a nice product selection. Except their customer service varies. Walking in here you never know if you're going to have an enjoyable shopping experience or one that makes you want to spend your money elsewhere. For example my mothers birthday was recently & she had a coupon she wanted to use. When she arrived, she was looking in the Clinique section. There's this box set she always stocks up on, but didn't remember which one it was off the top of her head. (Attached is the picture of the set she got from a previous shopping trip, she prefers gel vs the lotion.) My mom asked if she could open the drawer to she if they had the one she wanted in back stock. She was told no & was ask you seriously don't know what you use? My mom told her she was drawing a blank, it wasn't the one on the shelf but if she saw it she could point it out. The lady basically told my mom that she didn't wear Clinique so she didn't know what she was talking about. After giving up & moving to another part of the store she ran into another employee who was actually very friendly. This person helped my mom find something to buy. However when my mom went to pay she was so excited to tell the cashier that she also had a coupon. The cashier just looked at my mom and told her she needed the credit card to use that one. Which is how she paid. Reason for a 3 star rating: 1 star for the employee who was actually nice & helpful to an elderly customer, 1 star for the quality products Sephora sells & 1 star because this is still one of my mothers favorite stores. Shopping tips: -Do your research before going in, this will save you time trying to find someone willing to help you. -Don't shop here alone, you have a better chance of the employees being nice if there's an audience. -Don't shop here with a coupon, they'll assume you can't afford to shop here & not want to help you. -If you can wait for your purchase, skip the hassle & just shop online. -Or if possible skip Sephora altogether & shop directly through the brand your purchasing from.

    Tris W.

    I love Sephora. I've been a faithful customer for many, many years. I am so happy there is a Sephora here on Maui. I really wish they would open one in Kahului though but it gives me another reason to drive out Lahaina :) My favorite brands are Make Up Forever, the Sephora Collection, Anastasia Beverly Hills, Kat Von D and Philosophy products. I don't wear a lot of makeup and my makeup collection really varies but I do love me some Sephora. I also love the freebies I always get because of my points and you also get a free birthday gift every year which I look forward to lol. Customer service at this Sephora is fantastic. The employees are very helpful and knowledgeable without being very pushy. Check it out!

    Chris L.

    Please tell me why I visit this Sephora store more than Stoneridge Mall? Seriously, whenever I visit my 'ohana here on Maui; I shop at Sephora. Honestly, I think my mom just waits until I visit Maui so that she can holo holo in West Maui with me. Some of the employees are friendly, and some are definitely not. Their prices are similar to the two stores in Stoneridge Mall in Pleasanton; but, the tax here is much less. Yes, I'll shop here with my mom any day and pay a little less in taxes. It's a win for me!

    Sephora, as usual, keeping it classy.
    Tre X.

    Great selection of products, and decent prices. I can spend hours in this store just looking at makeup and smelling perfumes. The Sephora store at Whaler's Village is the only one on Maui right now. And they have a pretty good variety of products from high end (i.e. Prada and Tom Ford) to more affordable (i.e. Philosophy). I also love how they offer their makeup and perfumes in different sizes and with different options (i.e. they offer many perfumes in different sizes in spray form as well as travel-sized sprays and rollerballs). Customer service varies. Today, I had a very friendly employee who was very helpful, so that was awesome. She made sure to ask me if I needed a parking validation, and she also gave me a bunch of free samples, which was nice.

    See all

    7 months ago

    Helpful 22
    Thanks 5
    Love this 27
    Oh no 0

    2 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 5
    Thanks 0
    Love this 5
    Oh no 0

    2 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 2

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Tris W.
    271
    483
    10565

    8 years ago

    Helpful 2
    Thanks 0
    Love this 4
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    8 years ago

    Helpful 3
    Thanks 0
    Love this 3
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    4 years ago

    The staff here is extremely unhelpful and rude. I knew exactly what I needed and just needed to know where it was

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 1

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Gopher I.
    44
    166
    1619

    9 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    13 years ago

    Helpful 6
    Thanks 0
    Love this 4
    Oh no 0

    11 years ago

    Helpful 4
    Thanks 0
    Love this 1
    Oh no 0

    11 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 2
    Oh no 0
    Photo of Hope Q.
    39
    8
    13

    10 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    14 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Jane C.
    329
    111
    136

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Liz G.
    8
    15
    3

    9 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of J A.
    296
    69
    8

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of R I.
    81
    96
    114

    9 years ago

    Staff was friendly, helpful, and very attentive! I even got a mini makeover in the shirt amount of time I was there!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Sephora in Santa Rosa, not in Hawaii. They sell the products I need, and don't try to oversell, which I appreciate.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 2

    Ask the Community - SEPHORA

    Review Highlights - SEPHORA

    They ended up doing masks on both my boyfriend and I and gave me a mini makeover.

    Mentioned in 2 reviews

    Read more highlights

    Bath & Body Works

    Bath & Body Works

    4.5(22 reviews)
    14.4 mi
    $$

    The staff was helpful and plenty of staff. Great selection…read moreto choose. The store could use some cleaning. The shelves are always dirty. Just saying a damp cloth goes a long ways.

    I don't come in here too often -- usually just during the holidays or when I want something in…read moreparticular. On my last visit, I wanted to get hand soap. Upon walking in, the sales associate that helped me gave exceptional customer service which prompted me to write this review. I wish I could remember her name, but she basically sold me on the deals and told me about a coupon that was sent out that day and how to take advantage of it and what I could pair it with. Despite being part of the mailing list, I didn't get the coupon emailed to me, but she still honored it! They generally have good deals all the time, but definitely join their mailing list to make the deals even sweeter. I ended up with multiple hand soap, lotion, body spray, & a 3 wick candle. All for just a cool $25! I love all the scents that I picked out and have been using them on a daily basis. I love having a physical location to go and be able to actually smell everything now. Lol. Before Maui had a brick & mortar location, I would order big batches online and pick things out based on the reviews. My favorite products are the hand soaps and the candles. The lotions smell great too, but I only put lotion on my hands and so they last me for...ever. The shop isn't as big as other B&B locations, but they have everything you could possible want/need from lotions, to hand sanitizers, to wall flowers, etc. They always have the best deals and I tend to stock up when they're super good (probably another reason why I don't come in too often?). If ever you have any questions, the staff are really knowledgeable and always friendly. Can't wait for the holidays to roll in :)

    Photos
    Bath & Body Works - Some gifts.

    Some gifts.

    Bath & Body Works
    Bath & Body Works

    See all

    SEPHORA - cosmetics - Updated May 2026

    Loading...
    Loading...
    Loading...