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SEPHORA

3.2 (5 reviews)
Open • 11:00 am - 6:00 pm
Updated 1 month ago

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8 months ago

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7 years ago

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4 years ago

Came in for one thing and was able to swatch match it and get that specifically. Workers are nice. Not super busy.

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5 years ago

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6 years ago

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Ask the Community - SEPHORA

Legacy Plastic Surgery & Aesthetics

Legacy Plastic Surgery & Aesthetics

(8 reviews)

$$$

I am over 70 with very fair skin, and this was my first foray into serious wrinkle and skin tone…read moretreatments. After a 40-lb weight loss in about nine months, my face started to show wrinkles and dryness I'd not seen before. I took a chance going to Legacy for this rather intimidating procedure and I am thrilled with the results, and the way I was treated and cared for during the process. Their office is easy to reach and park, with a spacious and attractive reception area. I first went for a consult (free) to explore options. Everything was on the table, from a better moisturizer to a face lift. I knew nothing. The lovely esthetician Cammy advised a Laser Cool Peel treatment as a first step. She explained everything clearly and patiently, from what to expect during the treatment, to healing process, after-care protocol, and price. I scheduled the procedure for two weeks out. On treatment day everything went as explained. We took "before" pictures, then my face was numbed for about 30 minutes with a topical gel, then the laser procedure took less than 15 minutes. I was sent home with sample sized healing serums, balm and sunscreen. That night I experienced the expected "sunburn" type redness and with the serum and balm it was virtually pain-free. The next day most of the redness was gone and I was just left to wait for the stages of healing and peeling. I had no unpleasant side effects at all. One week post-procedure I went for a quick follow up and advice for skin care maintenance products. Cammy sent me home again with some more samples to try before I invest the several hundred dollars some of these creams cost. I rarely take the time to write reviews but this provider is very good and delivered as advertised. I am very happy with my experience at Legacy Plastic Surgery and Aesthetics in Exton PA.

You can see my review from 7 years ago. Today, I received an email, with zero details, that came…read moreoff as an attempt at debt collection. Other than my original consult, which was covered by insurance and my co-pay, I never went back (read my first review as to why). Then I get this message out of nowhere about making payments. So, I called - was put on hold for several minutes, and hung up on. My next call was to my attorney. Medical debt in PA expires after 4 years so even if there were a balance (which there isn't) they wouldn't be entitled to it. SO BIZARRE. So I sent them an email. And got the attached in response. Then a follow-up email to my emails telling them to contact my attorney if they feel I owe them a debt. They responded and apologized for the confusion, explained the email was that they are basically passing their costs for accepting a credit card onto the patient (disguised as a cash discount which is an OLD and unethical practice), but not for hanging up on me. This place is sketchy from start to finish. Find somewhere else.

Hand & Stone Massage and Facial Spa

Hand & Stone Massage and Facial Spa

(59 reviews)

$$

Abigail was amazing one of the best facials I have ever had .Abigail was friendly, beautiful and…read morevery knowledgeable she explained what the products were and why she was using them . Abigails personality was full of positive energy and she couldn't wait to help me with my skin care issues I would highly recommend hand and stone Exton and Abigail

If I Could Give ZERO Stars, I Would -- Hand & Stone Exton Is a Complete Disgrace…read more Hands down one of the worst customer service experiences I've ever had -- and this is coming from someone who has been a loyal client for years. If negative stars were possible, they'd get them. Hand & Stone Exton is a masterclass in how not to run a business. They don't give appointment reminder cards, their text reminders are spotty at best, and when they drop the ball on communication, you still get punished. They'll wait until you're already late, call you 15 minutes into your missed appointment, and gleefully slap you with a no-show fee -- all while taking zero accountability. The front desk is consistently unprofessional, and the manager? Perpetually unavailable -- conveniently so when you need to speak to someone about their mistakes. No follow-through, no empathy, no solutions. If you've been supporting this business for years, don't expect respect -- just fees, frustration, and a total lack of consideration. This place is a mess of inconsistent service, poor communication, and complete disregard for client loyalty. Take your time, money, and peace of mind elsewhere. You deserve better -- anywhere else would be better than here.

Ulta Beauty

Ulta Beauty

(16 reviews)

I was forced to open a Rewards Member account for a simple lipstick return. What?? My husband…read morepreviously bought a Drybar Blow Dryer for me here, he almost walked out because they didn't wanted to sell it without opening a Rewards Member account. He still bought it, didn't open an account. He hates this store. I get the whole fraud return situation etc., but don't be kidding me, data mining might be more important. In general I didn't like this place to begin with, because some of the sales people are incredibly pushy, trying to sell things that I didn't come in for. Well guess what, I am done with Ultra, Ultra gift cards and certainly won't be back at this location or any other.

I'm not one to leave bad reviews. I e worked retail and customer service my whole life. I scheduled…read morean appointment at the salon for a blowout. I'm in the area for wedding so I needed to plan accordingly. Scheduled for 1130. I got a call from the manager saying someone called out so could I come in at 1pm. I said yes. Absolutely. I understand when that happens. I get there on time and I'm told I'd have to wait another 40 minutes... I told the manager on the phone it's for a wedding and the girl who told me this as well. Nothing. Now I'm scrambling. I delayed getting ready sooner to work with their schedule and they didn't even have the courtesy to inform me about theirs. Unprofessional and extremely disheartening. I'd schedule with caution, especially if you have an event.

SEPHORA - cosmetics - Updated May 2026

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