One of the prettiest Sephora's I've ever seen! Was in town for a quick getaway and stumbled upon this plaza. What a great place to just enjoy being at. Looking forward to going again. read more

SEPHORA - Cosmetics & Beauty Supply Near Me - Calabasas, California

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Stopped in today and Wendy impressed me with her above-and-beyond customer service. I just needed a lip gloss. Wendy took care to help me select the perfect product for me. Thanks! read more

They are ageist! No one wants to wait on me. I have grey hair and a bit overweight. This has happened at more than one location

Love this Sephora! Like I mentioned in my previous review- she's small but mighty. I stopped in to pick up my birthday freebie. You don't need to make a purchase to redeem which is great. I got a mini Laura Mercier powder. So glam! Super easy to just go to the counter and ask for it. Don't forget your birthday treats! read more

Sephora at The Commons - one of my favorite locations. The convenience is unbeatable, and the atmosphere feels like a little corner of Europe - peaceful, beautiful, and calm. What I love about Sephora is how they always have the trendiest, most talked-about brands alongside timeless classics. I recently discovered an incredible body mist there - I'll share the details soon! Every time I walk in, it feels like a candy store... but for beauty lovers. Sometimes I just want to buy things because the packaging is so beautiful. it's nearly impossible to walk out empty-handed! read more

I was disappointed in the service provided at this store. I am a loyal Rouge member who will never come to this store again. I observed that the employees were not kind, attentive, or helpful. I honestly felt like they were not interested in helping me with my purchase and didn't value me as a customer. I will now shop online or drive further to a Sephora where they will treat me better. read more

Went in needing help with picking out a perfume. I had gotten a sample of the perfume & took a picture of it so I wouldn't buy the wrong one. Went in & got help. Apparently there was a men's & women's version of the perfume. The associate decided to mansplain to me the men's perfume smells more fresh because it's the men's version & the women's is more floral-y because it's the women's version. She said it just like that. I looked at her like, are you kidding me???? I still purchased the perfume. I'm not going to let a jerky associate prevent me from getting what I want. She might want to take customer service 101. Ridiculous. read more

Customer service was nonexistent. Passed by 2 employees and was not greeted by neither. They act as if they are doing you a favor. On top of that, manager was incompetent. read more

Felt so compelled to come on here and leave a review about my salesperson Ranna today (really hope I'm getting her name right!). I have walked in and out of Sephora stores for months now because I'm just not knowledgeable enough in products but knew what I was looking for and every time I asked someone I felt like it just wasn't quite the right products for me. Went into this location today and asked Ranna the same thing I have been asking over and over and she KILLED IT! The perfect moisturizer, foundation, concealer, and bronzer for my dry skin. I came home and tried it all on and my skin is glowing! Obsessed. Thank you so much Ranna! read more

Love this location better than the mall. Better parking, less lines. More product availability. Love this location read more

I booked a makeup appointment here and was a little nervous since the last time I got my makeup done was 9 years ago. I showed my makeup artist, Tatum some examples of what I would like and she knew exactly what to do. I appreciate that she listened to what I wanted and suggested makeup for me! My makeup lasted all night and I got a lot of compliments. read more

I should've listened to the bad reviews, they literally act like they're being forced to help you. I asked for a color match and they forgot about me, when I finally got help. the artist left and went to go help someone of their own culture and took their sweet time and forgot to circle back to me. It felt like I had to chase them around. At the end, who I believe was the store manager, came and thanked me for my "patience" for remaining polite throughout the whole ordeal. Will not be returning. read more

I have never been to this location before as it's not the closest one to me. As soon as I walked in I was greeted by Lola, who was amazing. She helped me find every single product I needed, did a perfect color match, and provided me a whole new skincare routine. I will definitely be driving the extra few miles for this location from now on! Great customer service!! read more

A very nice, smaller branch of Sephora. Went with wifey who was helped by Jazmine, a wonderful young Afghan-American lady, who immediately understood wifey's concerns. She took her time and wifey emerged triumphant with the "exact desired concealer shade from Hauslab." Not sure what this means, but service was excellent! Highly recommended! read more

Everyone is always so helpful and so nice! The store is always organized and clean too! Eden is such a great help !!

I've avoided Sephora as a retailer in light of their business practices (selling in anti-women homophobic countries). A specific product was recommended, and that Sephora was where I could find it, so I chose to make the exception. I entered a store with at least three young employees chatting amongst themselves, ignoring me, the only customer in the store. ‍ I approached the register area and explained to the seemingly disinterested young woman that I needed assistance. She called over a colleague who stared at her phone as we walked toward the product. She pointed to it and began to walk away. I had to repeat that I wasn't familiar with it and needed help selecting the color, etc. her response? She pulled out a tube, suggesting that this was 'probably' right, and left. I figured it out myself and purchased the item from the original, disinterested cashier. I followed up with the manager to express my disappointment in the lack of customer service in her store. Her response was to say she'd 'talk to the staff', offering me no satisfaction whatsoever. Her response was similar to the disinterest of the store employees. I will return to not supporting this company, certainly not the Calabasas location. Good luck to those who don't care about being treated poorly; this is the behavior that gives the community a reputation as snobby. read more

Just wanna say props to the girl who was dealing with a VERY DIFFICULT lady who wouldn't follow simple return policy protocol. Such professional tone and use of words. read more

I love this store so much ... it's kind of dangerous to go in Lol ... I always end up getting a few hundred dollars of make up ... this time Jeffrey introduces me to NARS and it's amazing... his energy and make up knowledge/skill is superb ! read more

SEPHORA - Cosmetics & Beauty Supply Near Me - Calabasas, California

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If I could give ZERO stars, I would. Went in to return unused makeup I had bought from Sephora in Sherman Oaks. These girls were not only rude, but super unhelpful. Waited forever to be told I was a few days late and could not return my products. This make-up franchise has gone downhill. Super sad to see the decline. Now they have to provide services like eyebrow waxing to keep the doors open. Will never go back there. read more

excellent customer service in this store! always helpful and kind when i go in to shop. Thanks to the entire staff in this store i always leave HAPPY! Namaste N read more

I stopped by yesterday (tuesday) morning. I have specific brands that I like to use for my skin, and I love love love this location so much. First time at this location, but the lady at the front was so nice and made me feel comfortable going inside, and the lady, Courtney(?) was so so friendly and showed me some non-animal tested products and other items that I might be able to use along with the products that she was showing me. Everyone here was very pleasant and I really enjoyed shopping here and the fact that this store is located in the common of Calabasas, which I love love hanging out at, I feel like I found my favorite Sephora :) Thank you beautiful ladies, I will be back !! read more

I am truly truly grateful for Brian. He gave me not one but two solutions on my 15 year struggles to find an eyeliner that doesn't smudge on my face. All the struggles are gone just like that! I've tried so many eyeliners in my life and felt like I was going no where. At one point, I thought maybe Marc Jacobs' Crayon Eyeliner is best there is but it got discontinued. So Brian gave me two suggestions and I bought both. Slept through the day and no smudge. My husband was surprised. I am like whaaaat?!? I am definitely going back to him to ask him makeup questions. He is like an makeup doctor that finds solutions to my problems. This is now my favorite Sephora store. read more

Here's the thing... There could be a group of 5 teenagers in that location with backpacks on grabbing who knows what and walking out but I go in and touch one thing and 3 workers asks me if I want a basket. When I'd previously go in with my fiance or was dressed in work attire as opposed to comfy (stylish) sweats ... it was much more of "let us know if you need anything hehehe" ... without my ring on and a bad hair day (hat) ... the same employees asked me (at the register) if I was going to pay for what I put in my pocket. I pulled out my phone and patted my own pockets. I had a blank stare at the associate and the cashier apologized as she handed me my receipt. Have not returned to that location since. Stock wise they have great stuff. read more

I like this Sephora a lot. It's smaller than most, but I prefer that since it's rarely crowded. Easy parking and accessibility, especially compared to the other Sephora in the Topanga westfield mall. I also like the staff at this location. They are so friendly and eager to help. Even the manager hangs out helping customers. Greatly appreciate this. read more

SEPHORA - Cosmetics & Beauty Supply Near Me - Calabasas, California

Probably the friendliest Sephora I've been to in CA and that says a lot since I am VIB and have spent so much money at Sephora. I came here yesterday for foundation and eyeliner and my color wasn't in stock so the associate immediately looked for it for me. Another associate showed me how to do the cat's eyeliner when I asked for help and they kept checking on me. Great service brings back customers. read more

Last night I had the best shopping experience ever with Kevin. Please go see him. OMG so fun and he knew all the right colors and brands to compliment my features. I have to say the store was really supposed to be closing but he stayed and spent so much time with me and my 2 friends showing us different beauty tips. We were on a girls night and had already had dinner. We all said that we should have skipped dinner and hung out with KEVIN! Knowledgeable, Honest, Current, Fun, Ageless...Yeah Kevin read more

I just had to post review about my incredible experience with BEAU! He helped me with my requested needs and then some. I'm super happy with all the products I left with. I've always been a big fan of the Calabasas store. But now even a bigger fan because of Beau!!!! read more

I like this place because it has very good cosmetics and beauty products. It is located in a very nice Mall read more

SEPHORA - I like this place because it has a very good selection of cosmetics and other great beauty products - Cosmetics & Beauty Supply Near Me - Calabasas, California

I came in two days ago with my friend. I don't know a lot about makeup and was looking for help and recommendations. Before I went to this store, I tried another cosmetic shop and they made me feel ashamed and embarrassed when I told the workers there that I don't know anything about makeup. Also, I never bought anything because the workers always made me look like a porcelain doll, even though I told them I am looking for natural look. In this particular Sephora, I got the best service ever! This review is not really about the store itself, because it's obvious that all the chain stores have the same products, but it is about the experience. My friend and I got greeted by Angela. Since beginning she was the nicest and sweetest person! I told her what I was looking for, that I want to look natural but cover my red cheeks. She knew exactly what to do! She spent with us at least an hour going all over the store and trying different things. She really made me feel so good and beautiful. Finally, after a month of searching, I purchased cc cream, primer, bronzer and blush and I felt great about it! Thank you so much Angela for your help, I wish all people working in customer service were nice and helpful like you! Your Sephora store should be happy to have such a great employee. read more

Be wary of booking any makeup appointments! I had a full face appointment that I booked well in advance of my event. They called me DAY OF my event to cancel. They have a policy where they would charge you if you cancel less than 24 hours in advance. However, be aware that they can cancel on you leaving you in a bind with no other options. They were rude and unprofessional about this. read more

I hate to give a non-stellar review because usually I have a pretty good experience here. I'm also a VIB member and absolutely love Sephora. But I hope the management or employees notice and remember my review next time they're helping a customer... Please be thoughtful when you make observations about a customers skin type. For example saying things like "You must have eczema/rosacea", "your skin looks really dry", "those (zits) are ready to pop", etc Be aware it can come off as rude no matter how you say it and make customers feel even more self conscious and worse about their skin Not everyone's done this, and there's some great employees here. But it's happened enough the last few times that I actually expect it/dread it whenever I go into the skin care section now. The esthetician or employee says something about my skin that makes me feel bad. I know they're just trying to help. I think a better way to help is by ASKING the customer what their skin concerns are, rather than telling them off the bat what you see is wrong with them read more

I had my makeup done by Kevin for my husband's engagement party and he did an amazing job on the contouring and eyes. He has a wonderful energy and I had a great time during the entire process. This sephora is very cozy and has such an amazing location. I parked close. I love the commons area although I don't come here enough to enjoy it. I will definitely be back. read more

SEPHORA - Makeup by Kevin - Cosmetics & Beauty Supply Near Me - Calabasas, California

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I came here for an exchange and Amanda was extremely rude. Sza was right about this Sephora, they completely discriminate People of Color. They wouldn't let me complete my purchase with my credit card because they claimed my ID was not valid. This is the same form of ID (drivers license) that I provided when asked if i would like to apply for a card 3 days prior. I also had my social security card and debit card but they wouldn't let me. read more

My review is mixed. Not because of the product selection or the store itself. The floor was seemingly well stocked and organized. I had a Sephora gift card given to me and I wanted to spend it. I didn't get that far because I didn't see one person available to help me find things. Obviously the cashier has to stay behind the counter, but I couldn't get any help so I decided to leave and shop online. read more

I love this Sephora! Whenever I come in here I am always treated kindly with warm smiles and they are so helpful! I always hate to go into the Topanga one because the employees are so rude. I'll ask them a question and they'll either roll their eyes or answer with, "What?" Not at this Sephora! Thank you guys for always being welcoming and knowledgable about everything! read more

My daughter and I had an exceptional experience with Taylor. She helped to recommend and find several skin care products for my daughter's birthday and was friendly, professional, knowledgeable and super helpful. Thanks to Taylor, this is my new Sephora of choice! read more

Walked in on Saturday to purchase few things. Welcomed with two smiling faces. Both were so sweet and helpful. Exceptional customer service. By far the best shopping experience at Sephora thus far. The store was small, clean and had all brands I was looking for. Definitely coming back here to shop. read more

ATTENTION ALL PEOPLE OF COLOR: DO NOT, I REPEAT, DO NOT GO TO THIS SEPHORA LOCATION. This is the only Sephora location that treated me horribly. I was in this location two weeks ago, got followed around, no make up artists were around to apply eyelashes, and after I voiced my frustration all they did was give me an insincere apology. The manager was in the corner giving me dirty looks and did not once intervene. They were also very reluctant to give me the number to corporate. read more

Stephanie was very educated and extremely helpful when I went into the store. Explained products to me and I never felt she was trying to sell me items I didn't need. I purchased everything she showed me and am completely satisfied with my purchases. Great customer service Stephanie! read more

I apparently was dressed wrong for this store, I went in adidas leggings and a t-shirt and I got started down by two women the entire time. The only person who was sort of kind was the security guard. The store was sort of empty only a few people were there so I thought maybe it was because they had nobody else to look at or something but I felt extremely uncomfortable and after I kept looking back at them, they gave me really pretentious smiles and made me feel uncomfortable, they didn't even offer my any help they just stared at me it was really weird. I usually don't even like going to sephora I prefer to go to Naimie's or Nigel's but I just wanted to take a look since there are fenty products (and we were already walking around here). But I don't think I'm ever going to come here again I'm just gonna stick to my normal make-up stores and hope that this doesn't happen to anybody else. read more