I came into this location to purchase a refill on one of my everyday products, but it wasn't available in store, which is absolutely fine, and totally understandable! I go to the front counter to place an online order for the product to get delivered to my house, and that is where the issue began. Nancy was the employee at the register and unfortunately, she seemed like she would rather be doing anything else than assisting me with this task. She did not smile once or have even the slightest bit of a friendly tone to her voice, she actually seemed almost annoyed at me for being in the store and requesting to place an online order. I love Sephora and makeup and I am a frequent shopper who gets very excited to shop for all things beauty and self care, so I am very friendly and kind every time I am in there interacting with the employees, who are usually very helpful and friendly. I'm not sure what the issue was today, but this interaction with Nancy brought down my whole mood and even deterred me from browsing around for another product I was looking for after the online order was placed and I just ended up leaving. I left frustrated and disappointed with my visit and I honestly wished I had just stayed home and placed the order online myself. read more