Just OK. I wanted to purchase a expandable baton for personal protection so I did a Google shopping search. Sentry Tactical was one of the companies listed, and their price seemed in line with most others.
I clicked through to their site, because the listing said "Free Shipping". I found the product I wanted and during checkout, I saw that I was going to be charged $7-8 for shipping. I said the heck with it, but entered a note about the "free shipping" while checking out. Then place the order.
A few days later, someone got back to me as said "per our website, there is only free shipping on orders over $50". True, the website says that, but the Google shopping feed says Free Shipping... a little misleading and bait and switch if you ask me. I know for a fact that the site owner can edit what that shopping feed says.
Anyway, I told the guy to proceed with the order. 3 days later he gets back to me and says it will shipping after the 4th of July weekend. I finally receive the product. In total, it was about 12 days from when I ordered, to when I received. However, their site says "orders ship with in 2-3 days, and take 3 days to arrive". Mine took 10 days longer than expected.
Had I known that, I would have bought somewhere else. Very slow response time from these guys. But, when I received the product, it was what I expected and wanted. read more