Replaced some broken panes from a golf ball. Friendly and did a great job…read more Many of my neighbors recommend them too, that is how I found them.

If I could give a lower rating, I certainly would! This…read moreextremely unprofessional company came to our home in February of '22 to fix 3 windows. Mr. Fernandez (owner) came out and disassembled our kitchen window before realizing that he didn't have the correct parts. He left saying he would have his wife, Michelle, order the correct ballasts and he would return to fix the kitchen window as well as the others when the parts arrived. It is now 8 months later and we have never heard from these people or their company although we placed many calls. Calls were never returned. Recently I called and Michelle answered and said she was getting out of the shower and would call me back. She never did. We finally had to resort to a certified letter asking for our window that Mr Fernandez took apart be put back together again so we could use it. We also have brand new ballasts that Mr. Fernandez left behind that I would like to return to him. Mrs. Fernandez called after receiving our letter today. She was extremely rude and nasty as she felt our letter was threatening when we stated we may have to resort to contacting who originally referred their company as well as the BBB if we did not reach a positive response. In addition, when I asked how I could get the unused parts her husband left behind back to him, she told me to throw them out. She showed no regard to getting our disabled window that their company dismantled repaired. Michelle Fernandez very rudely told me to contact whoever regarding their abominable service and they don't care. I have been in Naples well over 70 years and this sort of attitude will not help or strengthen their business.

Our shutters destroyed by Hurricane Ian. We got 3 quotes for new shutters. Wind Safe wasn't the…read morelowest bidder, but we felt more comfortable with them. Local company, good reputation, very good 20 year warranty. Shutters are great, look very nice, operate perfectly, after a couple of hurricanes in 2024. Highly recommend Wind Safe Shutters. Very good value.

Prompt address of shutter problem Warranty covered…read moreService team prompt efficient and friendly Also did great job. 5 star job

Outstanding experience. Fixed our sliders after we were told by another company they could not be…read morefixed. It's like having brand new doors. Highly recommend!

Excellent service I needed custom sliding screen doors and…read morewas very happy with the screens provided and installed

DO NOT USE Storm Protection of South Florida. After a couple of uses the shutters didnt roll…read moredown or up easily. Also plastic parts started shooting out of the mechanical drive. Service was requested, all Al Carter could speak about was buying a service contract. They attempted to charge $250 for spraying some lubricant in the tracks, I refused to pay because they still dont work. I feel it is dangerous and poses a risk. After spending $12K you would think they would try to fix the shutter. 3 unanswered calls over a period of month Al finally called back, he was nasty and arrogant and then hung up on me. Dont believe in their warranty its deceptive. Dont use this company.

I would highly recommend this company. They did a great job replacing our old shutters with new,…read morehigh quality hurricane shutters. The product itself is very well made. The workmanship was outstanding. They clearly know what they are doing and have a wealth of experience with it. The price was reasonable. The owner of the company followed through exactly with what he promised and more. This company has replaced the shutters in a number of condos in our development. No one has any complaints to my knowledge. Franceine P

My garage door was stuck. They came promptly and fixed it, reasonable cost. Recommended.read more

They were able to fix my garage door in the late afternoon, same day, but they told me it would be…read more"emergency service."what they did not tell me was that this means double the normal charge. They did a good job but double charge, without prior explanation, was outrageous. When I called to complain J got no satisfaction. Cost was $1,100. Ridiculous

If you want crap customer service go with these folks. I received a voicemail from them that was on…read moreaccident with the owner not speaking highly about me stating "why the f would we service them they're out of warranty" I never once on my service call requested anything free with them stated I just wanted to buy and have a remote programmed to work with the blinds I paid over 20k with them to have done..... I blew it off until I got an invoice for $155 for them to drop a remote off in my mail box. $95 service call $65 remote replacement. Nah screw these clowns. I'll wisely spend my money else where for future service of these blinds. Work was great tho, CS afterwards was trash. Bruce, Ronnie, and random tech who said on voicemail he'd remove his shirt to do service at my house to appear he didn't know what he was doing all can take this review with pride as they've earned this one star reward. Voicemails saved on my phone for anyone who wants to hear how these folks treat you afterwards.

Their service on what is a great product is horrible. They are confrontational, they blame the…read moreproblems with their products on "user error" and don't take any responsibility for "the shutter" which is clearly a defective product. Four out of five worked fine, but it is my fault that one of them doesn't work. The flippant attitude is throughout the company so it must start at the top. Disappointing experience. The manufacturer deserves a better distributor.

Great job! Installed 3 glass tops and 2 mirrors. Perfectly done and extremely fast. 2 day turn…read morearound!

BEWARE! The rating would be 0 stars, if possible. I paid in full to enable these guys to expedite…read morethe work. Sadly, work that was supposed to have been completed by November did not get finished until May... and was only done in that timeframe because I continually followed up and threatened legal action. I experienced deceitfulness of what was initially installed compared to what I paid for, even though I am the customer I was deeply exposed to numerous operational issues on their end (i.e. inability to procure the glass I purchased, scratches and etching on the glass, tempering issues, shoddy workmanship), they cracked the marble on my shower curb but did nothing to compensate me, and to make matters worse, I have video surveillance of one of the guys going through my personal belongings! WORST CUSTOMER & QUALITY EXPERIENCE EVER!!! I would never recommend this company.

Efficient and responsive. They repaired screening over the pool that came down in a storm. Provided…read morea free written estimate. Good price in line with our expectations, got the work done quickly. Arrived on time for the estimate and for completion of the work. Recommend, will call again if necessary.

I have used Chris for several years now. He has been wonderful in quickly replacing my screens…read moreafter the hurricanes. His pricing is the best out of all of the vendors I've dealt with. All of the screens he's installed have not failed during the latest hurricanes. Thank you Chris. You do an amazing job!