This place is terrible. Their attitude sucks about everything. Especially the old lady at the front…read moredesk she seems to be mad at the world. They are always lost and never know what is going on. Give your business to Naples Lumber you will definitely notice the difference.

Called to ask about replacing front doors. The person answering the phone just said come down and…read morepick up a book, then call the "door person for quote". I asked if there was something online I could see to avoid driving there just to pick up a book. She said she has no time to really know or find out. Wow

We're very pleased with this family owned window and door company! Their pricing is very…read morecompetitive. The installers were very good and kept everything clean. The quality of our windows and doors are excellent.

Very very happy with everything! So happy I went with paradisewindowsdoors.com…read more after interviewing several companies! Highly recommend!

If you want crap customer service go with these folks. I received a voicemail from them that was on…read moreaccident with the owner not speaking highly about me stating "why the f would we service them they're out of warranty" I never once on my service call requested anything free with them stated I just wanted to buy and have a remote programmed to work with the blinds I paid over 20k with them to have done..... I blew it off until I got an invoice for $155 for them to drop a remote off in my mail box. $95 service call $65 remote replacement. Nah screw these clowns. I'll wisely spend my money else where for future service of these blinds. Work was great tho, CS afterwards was trash. Bruce, Ronnie, and random tech who said on voicemail he'd remove his shirt to do service at my house to appear he didn't know what he was doing all can take this review with pride as they've earned this one star reward. Voicemails saved on my phone for anyone who wants to hear how these folks treat you afterwards.

Their service on what is a great product is horrible. They are confrontational, they blame the…read moreproblems with their products on "user error" and don't take any responsibility for "the shutter" which is clearly a defective product. Four out of five worked fine, but it is my fault that one of them doesn't work. The flippant attitude is throughout the company so it must start at the top. Disappointing experience. The manufacturer deserves a better distributor.

Update Manny called me the following day stating there was…read morea communication lapse with a new employee. Manny takes customers ratings very seriously. He sent a tech over that day but unfortunately the tech didn't have any extra locks or parts in his minivan but was able to make some minor adjustments to the actual slider. I will have to order a new lock assembly online and Manny stated that if I called them back they would install it.

They came out right away gave me an estimate. Took a couple of weeks to order the special double…read morepane glass and installed it with no problems. They were more affordable than the other glass repair people so I would definitely use them again (hopefully won't have to) and recommend them.

I had a great experience with Empire Garage Doors of Naples. Every interaction with them was…read moreprofessional and friendly, from the first call through the finished work. They showed up on time and did excellent work replacing my springs, drums, cables, and rollers. The difference is night and day. The garage door is now smooth and quiet. I suspect some of the problems were lingering damage from Hurricane Irma, and those issues are now fully resolved. I'm in Bonita Bay, and many residents here use Empire, which says a lot. There were no high-pressure sales tactics at all. They assessed the situation, explained what was needed, and then did the job right. If you want competent, straightforward service without drama, these are your people.

From the owner: Empire garage Doors of Naples offers a wide range of hurricane-impact-rated garage doors to meet…read moreevery customer's needs. Our doors are built with the highest quality standards and backed by industry-leading warranties, including optional lifetime hardware. With our expert technical knowledge and exceptional customer service, you can trust Empire Garage Doors to deliver superior products and service. We offer products from leading brands like Amarr, Carriage House, Genie, LiftMaster, Eden Coast, and Haas.

Great company! Had a small repair job done…read more Punctual, clean, great communicator & fair price. everything you would want.

Blair does great work, he knows what he is doing. He installed all of our windows and doors. i…read morewould recommend Blair and his assistant.

House doctors charges a lot of money for their services. I hired them for quite a bit of work on my…read morecondo.I wanted the mirror replaced in my medicine cabinet in my bathroom. They told me they cannot replace the mirror they would have to replace the entire cabinet. The reason why I wanted my mirror replaced is because it was somewhat of a Funhouse mirror. The one they replaced it with it's not real glass and it cannot be cleaned. It's identical to the one I had except this mirror has a permanent smudge in the middle. I cannot clean it. It's extremely annoying, I spent 20 minutes on it and it still has smudges and smears. The owner said there's nothing he can do for me. Very disappointing. I will never hire House doctors again.They didn't do me any favors cost me $400 to have them replace my medicine cabinet for something worse.Danny doesn't know how to run a busines.

We have them out on a couple occasions and they are great. When there was a problem with the lock…read moreon our slider that they had installed, they came right out and took care of the problem. I would definitely recommend them. John L.

Started out great. Friendly, Attentive, professional. They ordered the wrong doors. they did reach…read moreout to see if I would accept the doors at a slightly higher price since they were impact doors. I agreed. They came and installed them. After the installation there were a few issues. Doors were missing hardware, Screw holes uncovered, screw holed damaged, broken floor tile (and never said anything about it). Doors have a gap you can see outside light. Called the office spoke to Anne and she scheduled me for someone to come by and asses. Guy came by and noticed all the mistakes. said he was going to go to Home Depot to get some material and never came back. Called Anne a week later. She said that they were getting the material from the warehouse. I told her I had no Idea no one said anything. She apologized and said she'll get on it. Here is it 2 weeks later and no communications. Tried calling and no one answers my calls. seems like they are screening my calls. cant get a hold of anyone. I've let messages and nothing. This review is my next first step. If I don't hear from 360. Next step is BBB. and then I'll take a more direct course of action. BE CAREFUL I have pictures and recordings to back me up.

Had all new impact windows and Sliders installed in a new construction. Everything went perfect and…read morestaff was a pleasure to work with.