My son broke his arm in September 2024, and we took him to Wardell Orthopaedics for treatment…read more While the medical care itself was adequate, the billing experience has been frustrating and deeply disappointing. At the front desk, I explained that I wanted to pay in cash and was told the visit would not exceed $250. I paid that amount in full on the spot. Shortly after, I realized I had my insurance card with me and asked if the payment could be reverted so insurance could be used instead. The receptionist assured me that it wouldn't be a problem and processed it accordingly. Fast forward about a month, and I receive a bill in the mailed more than $1,100.00--a shocking amount that's over four times what I was initially quoted. Had I known this would be the outcome, I never would have authorized the insurance switch. The original agreement was a $250 cash payment, which I honored in good faith. This situation feels deceptive. There was no clear explanation of how using insurance could lead to such an inflated charge. It seems that once insurance was involved, the pricing structure changed entirely without my consent or proper disclosure. Patients and parents deserve transparency--especially when dealing with medical emergencies involving children. I strongly urge Wardell Orthopaedics to review their communication and billing policies. This experience has made me question whether I can trust this practice with my family's care in the future.

After being rear-ended on Memorial Day (while on the way to Duck Donuts, might I add), I was told…read moreto come to Harbour Rehab to fulfill my PT requirements. To be honest, I was not even a bit excited to begin going to PT. They have a 6,000 square foot facility INSIDE of the Bon Secours' Harbourview Medical Center. At first, it can be a bit difficult to find. If you park in the main medical parking lot, then head into the main entrance you will see the Wardell Ortho/Harbour Rehab entrance near the sandwich stand. The facility is quite nice, large windows surround the rehabilitating floor overlooking a small lake. They, also, have a television in the waiting area and free WiFi for patients. I've been seeing a Physical Therapist named Ed and a Physical Therapy Tech named Karen. Both of them are absolutely phenomenal to work with, I highly suggest asking for the both of them since they seem to have an abundance of experience/expertise. I have heard nothing but good things from fellow patients and friends of mine about their positive experiences. They have won "Best of the Best" so many times in HR that they have to find creative places to put them!

Find another ortho at any cost. Several issues of concern. First, the doctors seem to follow a…read morecorporate script rather than actually listen to the patient. Get a lot of "uh huh, uh huh," and then onto the script that had nothing to do with what I was asking. Secondly, they are always in a hurry, barely giving 10 minutes of time even though they are always late for the appointment. Thirdly, they actually made stuff up in my record. When asked if I had a history of x and y, and said no...and i didn't. The record then said recovery was complicated by history of x and y. When I questioned this, the response was that the doctor thought it was possible, even though I had never experienced x or y. Final note, and not the last thing I could say, I have seen the surgeon once since surgery. All follow on appointments have been with a PA. My guess is that the surgeon has to try and con a new patient into unnecessary surgery...his time with me is over from a corporate perspective.

Dr. Wright performed my left hip surgery and my right hip surgery. He is an excellent physician…read more He left minimum scaring. He has taken very good care of my medical needs. He gets behind with his patient but he is worth the wait. I would highly recommend him if you don't mind the wait. He is also very personable and I love his bedside manners.

I had physical therapy at Harborview in Oct 2025. I had 3 sessions with Gunjan Kalra. His…read moreexperience and skills helped me to rehab from sciatica and hip pain. I would recommend him to anyone. J Howell

This was another great experience, had the same technician from last year. She is very nice and…read morepersonable..always friendly and makes you feel comfortable. This is one of the best places that I've had my exam done. The receptionist is very helpful and polite. They always get you right in and out..Never had a long wait. The facility is always clean and comfortable. You have a choice of coffee or tea in the waiting area . They have a television and individual dressing rooms, very clean and neat. There are magazines and literature for your reading pleasure.

I broke my kneecap in April 2017 I couldn't walk for about 8 weeks! Once i was able 2 try & start…read morebending it, i started physical therapy! I went in- unable to bear weight, couldn't stand, could barely bend my knee... but thanks to Casey Stellato, my physical therapist...I'm doing sooo much better! Definitely not 100%... but I'm doing great! I heard so many #HorrorStories about Physical Therapy...one being "no pain, no gain". Casey made sure i did NOT overdo it! She reminded me that pain was my guide! Once i felt pain, my body was letting me know i needed to slow down! Casey encouraged me so much! She actually taught me more about my healing process than my Ortho dr! Casey lets me know thay she is just a phone call away...

From the owner: Experience the power of physical therapy with Select Physical Therapy. Our physical therapy team…read morewill design an individualized plan of care that aligns with your specific goals in mind. Through clinical experience, ongoing education and clear communication with our patients, our physical therapists will give you the tools necessary to successfully heal from aches, pains or injuries and get back to what you love. We are proud to serve your community and are committed to providing an exceptional experience that promotes healing in a safe, compassionate environment.

I'm over 5 years late in doing this, but I was shocked to see the reviews here. My husband had…read morebladder cancer and Dr. Williams was the very best doctor ever!!! There was no doubt he cared about us, and his care was very important to him. I pray I never need him, but if I do, I know I'll be in great care. To add, everyone in that practice made us feel welcome and we knew we had the best information and care, even if we weren't sure what to ask, or what to do. They all guided us through it all. Thank you, Dr. Williams, and your wonderful staff there are UofV. I can never repay you. Cola Register

Reviewing a doctors office is a tad weird but here we are! I booked an appointment with Urology of…read moreVA due to getting a kidney stones. The location is located in a new designed building in the heart of Suffolk. They are located on the second floor. Prior to arriving, I was sent text messages about checking in. I was able to upload my ID and insurance cards and fill out any important information from my phone at least 2 days prior to my appointment. When I arrived there was a about 5 people ahead of me and the line was out the door. Whereas that would normally be a nightmare, it was actually because of social distancing guidelines-- which we love! Everyone is required to wear a mask. The wait was perfect. (Granted, I thought my appointment was at 10:15 not 10:50-totally my fault, so I was inside longer). I was in and out of my appointment in 30 mins. 1000000/10 recommend if you are having any urology issues.

Let me start by saying I have been seeing Chiropractors for 40 years. Dr. Reinhold and staff are…read morefantastic. Their attention to detail, service and support are top notch. I recently had been having back spasms for around two weeks in a row. After my initial visit Dr. Reinhold made an adjustment and the spasm was gone. I highly recommend this team!

From the owner: Our engineering approach means creative, effective chiropractic solutions for you. We treat you…read morelike family, listen to you, and focus on giving you the excellent care you deserve.