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    Senses Spa

    5.0 (1 review)
    Open 10:00 am - 5:00 pm
    Updated 3 months ago

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    Five Elements Salon and Day Spa

    Five Elements Salon and Day Spa

    3.2(35 reviews)
    1.4 mi
    $$

    I would not recommend this salon based on my experience with customer service. I accidentally…read morebooked wedding hair for 9/6/2026 instead of 9/6/2025, a simple mistake that I realized the morning of my wedding. As soon as I noticed, we called immediately hoping for any possible solution. Instead of being met with kindness or even basic professionalism, we were met with rudeness and zero effort to help. This was for 4 services with a $360 deposit already paid. I completely understand that contracts exist, but good businesses know how to handle honest mistakes with grace, especially when the actual date is a year away, not a peak Saturday, and there's plenty of time to rebook (and they likely will). Even a partial credit toward in-salon services would have shown goodwill. Instead, they offered no recommendations, no flexibility, and no attempt to turn an unfortunate situation into something workable. Mistakes happen, but how a business responds to them shows their true character. Unfortunately, this salon made it very clear they value short-term policies over long-term customer relationships. I will not be recommending them to friends, and I'd encourage others to think twice before trusting them with something as important as a wedding.

    Maggie was so great!! I called the morning of my wedding rehearsal and she took me within the hour!…read moreSo accommodating, positive and friendly! Also my hair came out just as I wanted and lasted the entire afternoon and night!

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    Five Elements Salon and Day Spa
    Five Elements Salon and Day Spa
    Five Elements Salon and Day Spa

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    Nail Time - Nice and dirty...

    Nail Time

    1.4(7 reviews)
    0.4 mi

    If there was a negative rating available I would give it. We do not recommend this business. My…read moredaughter and some friends went there to get nails done for prom. They scheduled appointments weeks ago to fit it in between other commitments. Only to wait to be taken 45 mins past their appointment time, and the owner was such a bully, so mean and rude as hell. She yelled at my daughter when she was trying to explain what she wanted. She was waving her arms and telling her she'd just cut them off if she didn't like them. My daughter was intimidated and scared of her! The girls laughed as a reaction basically of not knowing what to do and she started yelling at them again telling them to not laugh and it wasn't funny. No, you're right N Nails, what's not funny is your deplorable customer service and abusive behavior! The nails are not evenly placed or shaped nicely, they are extremely thick, raised 1/8" up off her own nails, and the tips may as well be a ski jump but MOST importantly they hurt! They should not hurt or feel like they are pulling her own nail off. She has gotten nails done elsewhere many times in the past and they have never hurt her or looked this horrible. The owner kept telling her this is how they had to be, and no, that's not true!! Clearly the owner does not listen or respect her customers, nor provide a quality or comfortable product. $65 for a shitty job and terrible experience. Yay! Way to go N Nails! We returned to talk to her about it and see if they would fix them or give a refund so we can get them fixed because they hurt her. Owner locked the doors before they were supposed to close and refused to have a civil conversation as any professional business owner would have. I've since read other reviews people have made and this is not an isolated experience, it seems the norm for this shit hole. I am appalled at what I've read from others. She said no refunds but I'm sorry, you can post a no refund sign all you want but you have a responsibility to provide a product that doesn't hurt people and you are liable when you do hurt them. Giving them one more chance to make it right tomorrow when we return. But don't make the same mistake the girls did today, save yourself from a horrible experience and do not patron this business!

    Truly disgusting shithole. Waited half an hour with my feet in cold water while a man getting a…read moremedical pedicure wheezed and phlegmed next to me. Manicure dude came and started singing in a whiny voice while his kid played on his Nintendo at full blast. Filthy. DOH should shut it down before everyone gets hepatitis.

    Senses Spa - spas - Updated May 2026

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