I am writing this review to document serious concerns regarding the care my family received from…read moreSenior Helpers while providing in-home assistance for my mother, who was terminally ill with glioblastoma brain cancer. It has taken me over a year to write this, as the experience was emotionally draining and deeply upsetting. Senior Helpers was originally recommended for light assistance, but my mother required hospice-level care. Management represented that caregivers assigned to our home would be trained for this level of care. Based on our experience, this was not consistently the case. Multiple caregivers demonstrated limited training in personal hygiene, patient mobility, medication handling, and overnight monitoring. I personally had to step in or assist on numerous occasions. Some caregivers stated their training consisted primarily of instructional videos. While several individuals were kind and well-intentioned, they did not appear adequately prepared for end-of-life care. There were several patient safety concerns, including: A medication administration error in which more than the intended dose was given, despite clear instructions that caregivers were not to administer medications at all. Improper assistance with patient mobility, even though appropriate equipment was available. Overnight shifts where required monitoring did not occur. Specific instructions regarding my mother's physical limitations being ignored, resulting in a fall (thankfully without serious injury). Caregivers sleeping or using personal phones for extended periods during scheduled shifts. Additionally, a member of management charged me cash during a home visit that I was later told was supposed to be free. When I raised this issue, it was denied despite the interaction being documented on in-home cameras. These incidents were documented and shared with management. Responses generally focused on staff replacement and billing rather than addressing broader concerns related to training, supervision, or systemic issues. Staffing reliability was also inconsistent. Some caregivers arrived late, some shifts went uncovered, and continuity of care was limited. A small number of caregivers were excellent, but they were the exception rather than the norm. When I raised concerns with management and ownership, communication was difficult and unprofessional, and many questions went unanswered. Contractual notice requirements limited our ability to immediately discontinue services despite ongoing safety concerns. We eventually transitioned to another care provider. After doing so, my mother's care stabilized, and the overall stress in our home decreased significantly. Based on our experience, I would urge extreme caution when considering Senior Helpers for hospice-level or complex medical care. Families in similar situations should carefully evaluate caregiver training, supervision practices, and escalation procedures--and read the contract closely. Update: 1/7/2026 In response to the owner's reply requesting that I reach out by phone, I did so today. I left a message stating that I was returning the owner's request for contact and noted that I preferred not to speak with the manager due to prior communication difficulties. Approximately 15 minutes later, I received a call from that same manager. She was polite, expressed surprise at my experience, and stated that she did not recall our prior interactions. I responded calmly and professionally. The call lasted approximately three minutes. The conversation was brief and respectful on both sides. Later this afternoon, I was contacted by my local police department and informed that a complaint had been made alleging that my call involved threatening language or profanity. Those allegations do not reflect my recollection of the call, which was professional in tone and made solely in response to the owner's public request for contact. I explained this context and was advised not to contact the company again. I agreed. Thankfully both conversations were recorded by my security cam with time & day stamps. The officer said I could file a false police report, but decided I just needed to more on... and so should you.

She is amazing, she can run the business alone. She has all the medical answers…read more This is a very good company to work for.

"How did I ever live without them?"…read more When my wife became disabled, I turned to this agency. It was a tough situation, and I needed someone right away. I was not disappointed. The nice customer manager, Monica, came came to my house right away. Within just a few minutes we had the contract signed. Believe it or not there was a caregiver at my home that very evening! I also am impressed with the service of the operations manager, Mark. These folks diligently work to make sure I get trusted caregivers every single day. They provide 8 hours of care, 7 days a week. How did I ever live without them?

Monica with senior helpers was there to help with all my needs with my dad and got a care giver out…read moreto our house the next day thank you so much Monica and senior helpers

I was in search of senior care services for my mother who is in the Bay Area. I live on the east…read morecoast so you can imagine how nervous I was to begin this process. I called Senior Helpers to get information about the services they provide and Shirley answered the phone. After speaking with her for just five minutes, I was immediately at ease talking to her about how they could help me and my needs. I could tell that she was genuine and cared about my concerns. She even went through the thorough process they have for the care givers that they hire, how they match your parents to their care giver, etc. She was very detailed and never hesitated to listen and address the many questions I had. It is never easy to realize when your parent(s) need help, especially when you live so far away. Shirley is fantastic, and is someone who is very passionate about what she does.

Well I would've given this review a higher rating but they're closing permanently. Unfortunately I…read morewaited too long to visit and that was my only shot. Not sure how much longer they're going to be open but everything is on sale and there was quite a bit of everything from home decor, kitchen essentials, patio furniture... Anyway, if you love home decor, etc then this is the store for you but the closest one now is in Clovis. Sorry I slept on it.

There were a few times we visited this location and would find a couple of items to utilize in our…read morehome. There is something for each area of your residence. The one shocker during this one particular visit, is that this location isn"GOING OUT OF BUSINESS ". I was a bit shocked to see this. The shelves were pretty empty as well in many departments. And the line was extremely long but I suppose that's expected under the circumstances. I'm not sure if it is just this location or all of their sites. You can probably still take a chance and find something of use until the last days.

Stopped in for lunch on our recent visit. Service and food were good. Located within the Napa Mill…read moreDevelopment, it's a cozy, rustic, store/restaurant/wine tasting bar featuring riverfront patio dining, as well as indoor seating. Parking lot at the Main St. entrance, and on street parking at the 5th St. entrance. FOOD: We tried a cup of the soup of the day, Clam Chowder ($8), and their Famous Chinese Chicken Salad ($17), which was delicious. Others in our party had the Napa Caesar Salad ($15.50) with shrimp (+$8), the Chopped Chicken Salad ($21.75), and Chicken Sandwich with fries and aioli dipping sauce ($21.75). Everyone was very happy with their food. The Napa General Store was a fun stop for a nice lunch, pre-wine tasting, and a little shopping. We would visit again when in the area.

A fun stop to relax with casual dining. The theme is a general store, that existed in the past,…read morewit a barn type feel. Polished concrete floors and hanging lights. They have a bar and happy hour that wasn't part of our visit today The famous Chinese cabbage chicken salad was nicely presented with excellent flavors. If you are looking for casual dining this is a good place to try.

Needed a few cuts from a larger piece of wood, obviously purchased at HD. Antonio was very…read morehelpful, friendly and professional. I was able to complete my project with ease because of his assistance.

Improved Service is noticed!…read more We were standing by all the flowers to celebrate spring and mothers alike where we observed a noticeable difference at Home Depot. It has now been two weeks since we stopped in and I still carry remember the agreeable environment that greeted us. Was there something in the air (perhaps spring) or has management changed because just about every employee we passed greeted us and asked if we needed help. We would like to give a shout out to Brandon. My husband said that he was helpful in finding the uni-strut for him. We both appreciated the service that Anysa gave us at the Customer Service Desk. She helped us find our Closet Door that was on order. Anysa was friendly, effective, and made a mundane chore pleasurable. We like seeing the positive changes at the Napa Home Depot!

Quality/Quantity - Had too much time to kill while my wife shopped at the other businesses here…read more Good size location with all the departments. See pictures. Atmosphere - Good size location with all the departments. See pictures. Plenty of mall parking. Open 7 days a week 8am to 10pm. Service - Self service. Price - Above average prices, but that is the cost to be part of the "Tar-jay" brand, lol. Owner Comment - Congrats on your success since 1962 (1902 corporation founded), and for being the 8th largest retailer in the US. 2000 - Renamed company to Target Corporation. 2015 - CVS acquires Target's pharmacies.

I normally have a pretty smooth, consistent and quick drive up experience. I ordered online for…read morepickup a few days ago. When I got there all of the numbered spaces for pickup were taken so I parked a few stalls down. I waited a while and then overheard an employee talking to two different customers. They both had been given the wrong orders. Whatever was going on caused a huge backup. I do not think it was the employees fault because I heard them say that they had confirmed the order with the number the customers gave them. Slow forward to 37 minutes later. The employee came to me with a bag and asked if it was my order. It was not. He was so apologetic. He immediately went in and retrieved my correct order. In all, I waited about 45 minutes, which is very unusual. I will continue to use the shop online and drive up service as it's convenient and I don't want to go in store. I felt bad for the employees.

Love these wonderful animal loving people! Cassie and Marley…read moreare awesome. They are so nice and give great care to both their fury friends and family! Your fur kids are in great care with California Pet hospital and prices are reasonable! Cassie is so wonderful with the animals. The blood draw, etc are always done with such gentleness, and care!

I have been fortunate enough to never have a pet that needed a procedure. But when we rescued our…read morelittle dachshund, she was not in good shape. I was nervous about her procedure and quite over protective (she is so small and vulnerable and these days, our dogs are like our children!). The staff was really patient with me and listened to my concerns. Even though I was a difficult human, that in no way impacted their care and treatment of my dog. She is doing great and I am really happy with the care they provided and continue to provide, post treatment.