My mother has been a resident for a few years now. The personal care is very good and the workers…read moreat the facility are great. Our biggest complaint is the billing and back office team. The bill changes, has errors, and trying to get answers is a challenge. For the amount of money we are paying each month, the billing should be correct each and every month without us having to take the time to question and find their mistakes.

For being Kokomo's highest rated, and only five-star, nursing home, I expected all of the staff to…read morebe caring and attentive. Sadly, the interactions of multiple staff members with my elderly parent were almost wholly devoid of genuine compassion and concern. Though a couple of staff members were excellent in treating her as if they recognized her inherent dignity and worth, the majority fell short in this regard. Family members and friends were also responded to dismissively or defensively when asking legitimate questions or offering information that should have been welcomed as helpful. My experience left me questioning why some of the staff members even chose to work within the health care profession.

This healthcare facility has been around for many years and as a staple in Delphi they have top…read morenotch nursing staff and therapy! The therapy offers outpatient and inpatient rehab for almost any problem you can think of. They are caring and really take their time to listen and help you. The community atmosphere makes this a place worth visiting because you never know who you'll run into and even if it's someone new they treat you like family. No one wants to need nursing help or therapy but if you need it you won't regret making this your first choice!

I need to speak on my experiences with Parkview Logansport (LMH), because staying quiet hasn't…read morehelped--and patients deserve to feel safe when they seek care. My experiences there have been some of the most difficult and, at times, frightening interactions I've had in a medical setting. I have felt dismissed, unheard, and at times treated in ways that did not feel appropriate or professional. I have experienced situations where my concerns were not taken seriously, where communication broke down, and where interactions escalated instead of being handled calmly. There was an instance where I disagreed with a provider and expressed that, for patients like me, pain management can be a form of suicide prevention. Following that disagreement, I was sent for a psychiatric evaluation that, once reviewed by another provider, was described to me as unnecessary and inappropriate. That experience alone was deeply upsetting. What was even more concerning was that after that, anytime there was a disagreement, it felt like that same situation could be triggered again. There were multiple times where law enforcement showed up at my door for welfare checks, and each time I was fine--but those situations were initiated over disagreements, not actual emergencies. That creates fear, not safety. I have also experienced what felt like intimidation and escalation during disagreements, rather than de-escalation and patient-centered care. That should never be the standard in a healthcare setting. On several occasions, while sitting in my room, I could hear staff speaking about me in ways that felt unprofessional and disrespectful. Comments were made that made it seem like provoking or upsetting me was being treated like a joke or a game. I am not the only one who heard these comments--there were witnesses as well. As a patient, hearing that is deeply unsettling and does not create a safe environment. As someone living with chronic pain and chronic pancreatitis, I also want to say this clearly: patients like me are not criminals. We are not less than. We are people trying to manage real medical conditions, and we deserve to be treated with dignity, compassion, and respect--not suspicion or judgment. I have serious concerns about whether proper medical screening and stabilization are always being provided. There have been times where I felt like my condition was dismissed because my vital signs were controlled with medication, rather than being fully evaluated and treated based on my underlying medical needs. Controlled vitals due to medication do not mean a patient is stable or does not require further care. Chronic conditions--especially something like pancreatitis--can still require proper assessment and treatment, even when they are not immediately presenting as acute on the surface. I have also felt that there is a lack of understanding or acknowledgment of the difference between acute and chronic pancreatitis in how care is approached. What concerns me most is that this has not felt like a one-time issue, but a pattern across multiple interactions. I also feel that my prior attempts to speak up and advocate for myself may have influenced how I've been treated, which is something no patient should have to worry about when seeking medical care. At this point, I do not feel safe going there alone--but due to my circumstances, I don't always have the option to go elsewhere, even though I've been encouraged to seek care at other facilities. This is not about attacking individuals. This is about accountability and patient safety. Parkview Logansport (LMH), do better. Listen to your patients. De-escalate instead of escalate. Treat people with respect--especially those who are already vulnerable and in pain. And to the systems in place to protect patients: do better. Because patients deserve to be heard, properly evaluated, and treated with dignity. Because no one should feel unsafe when they are simply trying to get help. I will no longer stay silent. I will continue to speak out about what I have experienced, continue to file complaints with the appropriate state agencies, and, if necessary, pursue review through independent ethics channels outside

Just back from the emergence room. Second time in aproximetly1 year…read more Professional personal approximately 2 hours total tine, Iv, C.T., scan, blood draw and 2 shots treatment A+. I thank them! A very good experience considering it was an emergence visit. Joe Yard Sr.

When I was checking in, I was not waited on for 5-10 minutes I stood there while 4 staff members…read morechatted about a patient who was rude to staff. As a Healthcare worker myself, I thought it was very unprofessional and a Hippa privacy violation. I have also called the surgery scheduler twice and have not received any call backs on the past 2 weeks.

All pleasant, courteous and professional. answered all my questions. I didn't feel rushed.read more

All therapists were professional and very caring. I had excellent care from Amanda and Megan!…read more They helped me so much to understand what they were doing and why they were doing it to help me heal!

These people are great! Always super friendly and take the time to get to know their clients…read more Seriously excellent care & I highly recommend. I can't speak enough praise for them! I also highly recommend the dry needle procedure. Tyson Damitz is the only person in town that I would trust to do this. And it provides the best relief for aches & pains!!! (I am a NOT a fan of needles but he did awesome explaining & setting expectations for me which was very calming)

Our experience with the locally owned Home Instead franchise has been wonderful. The owner has had…read moreconsiderable experience in the senior care field and it shows. Her staff are very caring and very professional. Their ability to respond to changes we requested in schedule have been impressive and very helpful. They have made the care of my 89 year old mother so much easier on me and my siblings and given Mom a quality of life that is so much better than if she were in a nursing home environment. They have excellent communications capabilities and make managing Mom's care and its changing requirements so much easier. It has been easy to coordinate between Home Instead and the Southerncare hospice folks who have also been a wonderful and key element in Mom's care. We had looked at several alternative home care organizations and found Home Instead to be the best alternative for us.

I couldn't ask for a better rehab/long term care/memory care facility. The staff and care is…read moreoutstanding and incomparable!

Wonderful, caring group of therapists! Would recommend them to anyone! Front desk staff is awesome…read moretoo!