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    Senior Helpers

    5.0 (2 reviews)
    Open Open 24 hours

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    Elder care planning

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    2 years ago

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    9 years ago

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    Assisting Hands

    Assisting Hands

    (3 reviews)

    I experienced a stroke after a major surgery and could not talk but one word which was a strain and…read morethe left side of my body became weaker than the right side. I was affected in my short term memory. I could not drive because I could not remember where I lived or was going. Assisted Hands came to my home twice a week and with my speech therapist and physical therapist I regained my memory and strength back, not to mention I am now speaking without stuttering and I am speaking sentences again. When I am talking people would not even know I had a stroke. I want to Thank Esther and Sherry for all the hard work they devoted to my recovering back to 100% I could not have done this without them.

    I really do not know where to start! This is the absolute worst possible company I could have ever…read morechose to care for my mother! The came highly recommended and that is laughable! My mother has ALS and we interviewed with the OWNER Robert before hiring them. He assured me several times over his team were well skilled with using an electric hoyer. None of them were. It started off bad but because I was going out of town I had to trust that it would get better when they found they're groove. Every single day my mom called me telling me they were late, they didn't show ect., at one point Robert had to go to my moms home to put her into bed (because his help was a joke) and he pulled her catheter out while he was trying to get her into bed. I was disturbed this entire time and sent numerous letters to Roberts administrator only to get a call back that they would do better. Again, I'm out of town and there was no one else to tend to my mother. Today, I got home and went directly to my parents home where I find my mother in bed. NO ONE HAD SHOWN UP IN TWO DAYS!!! The last time a nurse had been there she left my mother's room a disgusting mess with old gloves, my moms pull ups and wipes just tossed around her room not to mention dirty clothes. My dad is going blind and with early dementia so he was not totally aware of what was left laying around. My moms meds were not given to her and her bathroom was a wreck with wash rags just thrown in and around the sink. THEN to my horror I find out one of the aides got my mother into the hoyer raised her in the air, she did not put sling on properly and mom started to fall out! The aide panicked and left my mom hanging in the air while slipping out and not secured at all until another aide could come to the rescue some 30 minutes later! My mom was mortified and I am livid!! I will not stop until all elderly agencies are aware of this horrendous company and that no one hires this joke of a company! Every administrator and the owner is complicit and should be ashamed! I would not even give 1 star except I had to go post review.

    Caring Transitions of Bonita Springs and Naples

    Caring Transitions of Bonita Springs and Naples

    (1 review)

    I just returned this evening from driving to Fort Myers to pick up the items I won in auction…read more When I arrived at the pick up location the franchise owners were shady as all get out. They looked at me and treated me like I was some kind of thief......I won fragile valuable items (like fine china) and when I was let into the pick up location (which is in some run down ghetto side street strip shopping building) I discovered the owners had NOT packed up ANYTHING in boxes. Everything was sitting on a table and they told me to take the stuff out to the car. I asked if they had boxes at least and they said they didn't. I asked if they have old newspaper or butcher paper so I could wrap up the fine china to protect it from breaking/damage in transit in my car and they said they didn't......Then at the end of picking up all of my stuff I simply wanted to go back in the "store" to thank them. The lowlifes had literally locked the door while I still had some items on the table where they stacked all of my stuff..........The whole experience was horrible and I can only imagine how these people running the Ft. Myers franchise actually treat the familes and people that are trying to sell off their stuff.........I will never ever EVER bid on another auction that the Ft Myers franchise runs.........I don't trust them.......The whole transaction and process of picking things up made me feel like I was at some crack dealers house and that the crack dealer (auctioneer) was paranoid of everything and certainly not willing to take responsibility for being lazy and careless, let alone creepy in how they acted and how they locked the door on me...........I would give 0 stars if I could but this web page makes me choose at least 1 star......They certainly don't deserve even a 1 star rating!......****TAKE MY ADVICE, DO NOT CONDUCT BUSINESS W/ THE FT. MYERS FRANCHISE EITHER AS SOMEONE SELLING THINGS OR SOMEONE BUYING THINGS****.

    From the owner: Caring Transitions of Naples, Sanibel, and Ft Myers Beach is the Professional Solution for Estate…read moreSales, Online Auctions, Senior Relocation, Sorting & Organizing, Downsizing, and Other Special Projects. Caring Transitions can help you create a Customized Transition Plan that fits all your needs! Call Us Today For Your FREE In-Home Consultation.

    Senior Helpers - homehealthcare - Updated May 2026

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