Amavida staff were all excellent to deal with from the first contact to tour the facility to the…read morelast contact when my mother passed away there. From their administrative staff to their nursing staff they were kind, compassionate, competent, friendly and efficient. The facility is beautiful, the food is excellent and I would recommend it highly. I want to live there (in twenty or thirty years that is!).

This place is like a resort more than a retirement home, very elegant and enjoyable scenery, it's a…read morehelpful environment and all the members are happy to be there. My favorite's the food of course; this place has a great restaraunt, the grilled cheese, tacos, and quesadilla were all quality and tasty! That chocolate cherry cheesecake is no joke the best cheesecake I've had in my life, can't wait to try more from here!

My mom's experience living there has been much less than desirable. Her room is great, but the…read morefood is far from adequate. It seems the cook has limited funds and has to stretch the $$ to feed people. Also communicating with the office is next to impossible. Unless you can visit daily, I would look elsewhere.

A friend of mine has her mother living in the memory unit at Discovery Village. I visited with her…read moreand was amazed at the poor quality of care extended to the residents. For example, a resident who had spilled ice cream all over the front of his shirt in the main room was left in that shirt for at least two hours. If they thought his family was coming to visit I'm sure they would have changed his shirt before they arrived. It is an uncaring place degrading place. My friend has tried many times to reach out to staff with no response. I would not recommend this place to anyone.

Huge private gated community Lots of housing options for…read morepeople of means. No poverty here You can get studio apartment, 1,2 3 bedroom housing. You get transportation and meal and aid options The place is beautiful. Lovely landscape and waterfront. The several dining choices of restaurants are open to the public This place is huge. I visit my mom here and she loves it. Lots of activities She loves the staff and says they are kind and helpful They allow small dogs

Very scared. We paid a lot to get my mom into independent living. We are seeing & hearing things…read moreabout assisted living that are disturbing. The elevator at Macoma is an accident waiting to happen. The quality of care and the facilities are of great concern. During storms the provisions for tenants are sub par.

I'm assisting a friend who is moving into this facility. The staff is extremely helpful and kind to…read morethe residents. The care providers are very professional. Quality independent assisted living with perfect care providers.

My mother has been a resident in Memory Care at The Gallery at Cape Coral, formerly The Waters,…read moresince Jan 2023. Frankly, I can't say enough about how wonderful this place is. My family and I are here very nearly every day, at all different times, so we see all different shifts, departments and activities. The nursing staff and care givers are AMAZING; warm, competent, PATIENT, professional, fun, engaging and very loving to the residents. From the drivers, to the therapists, activities, facilities team, front desk staff, housekeeping, sales & marketing...they all have a moment for a quick word, a hug, a laugh, a warm smile. The staff operates as a team, focusing on each individual resident and their life enrichment. Of course, at times issues occur. They are dealt with quickly and any necessary changes made with little drama. I have witnessed the Director of Nursing giving clear and direct correction to the team - and yet still with a respectful, compassionate and team/resident focused attitude. While safety is paramount, unfortunately there are occasional accidents / falls. They clearly have tight policies in place, and the staff react IMMEDIATELY; often running to help, quickly assessing the situation, calling for appropriate nursing assistance, and securing EMT'S if necessary. They also manage the other residents keeping them supervised and calm, while handling the emergency. There was a fall recently, and the med tech reacted to the unusual loud SOUND, before even the resident called out. He and another CNA stayed with the resident, the Director of Nursing was there within 2 minutes, and the EMT's were on scene within about 6 minutes. The reception team always have a kind word to say and a warm welcome. My brother, who lives out of state, visited in Nov. He was warmly greeted by Leon, who remembered him even though his last visit was in February. Leon is also regularly found playing chess with a resident, while he is watching the door, working the phones, etc. When you walk past the front desk and find the Director of Nursing covering the desk because the receptionist requested to attend the funeral of a resident that speaks volumes about the team environment and resident/family focus of this facility. The facility itself is lovely, and they truly use the entire place. They have everything available to the residents, and although mom is on the Memory Care side, we often share in the Assisted Living events, meals, bus trips, etc. They are truly inclusive and make accommodations for all the residents to enjoy and live their best life. The activities are a major focus for us, and this is very key to Mom's happiness. There are loads of things scheduled all day long and they do their best to keep the residents engaged both mentally & physically, with ability-appropriate activities, or just inclusion for those unable to participate. Stimulating music, sing a longs, dancing, bingo, arts & crafts, decorating, garden club, nail care/manicures, pet therapy, bowling, axe-throwing (a BIG favorite), movies and so many more keep the residents engaged and active. When my mom sees the activities director and walks away from me to hug HER it warms my heart. Additionally, Jodi goes and gets Mom and the residents she knows want to participate, plus encouraging the others to come today to check it out. Inclusive, fun, joyful, and engaging. As well as summer picnics, dinner dances, bus rides, lunch outings, the facility also has special events planned around the holidays. These always include getting the residents dressed up and groomed just a bit more special...whether the families are there or not. They go to great lengths to make this 'home' for each person. They check on mom two to three times each night, often two CNA's together, changing her if she needs it and making sure she is comfortable and resting well. The dining room is lovely and set up well, the food excellent, and they serve as if you are at your favorite restaurant. And while memory care needs special considerations in their dining room and isn't as 'fancy' it is still wonderful and completely appropriate for the clientele. The residents are given appropriate choices, and yet their preferences are noted, so if they are unable to answer they are still served as if they did. IF someone has trouble eating, the staff will feed them, gently and with kindness. And if someone is perhaps ill or just needs a little special treatment, a different meal, Burger, BLT, grilled cheese, is provided. We researched quite a few places before deciding on placement. Mom has thrived under the care provided here, as have so many of the residents, and I am grateful I found this place at this time in her life.

This community is perfect for someone looking for a smaller community where everyone feels more…read morelike family. The Executive Director, Liz, is a nurse and seems to be involved in everything here. The people that live there are all happy. They even have TWO ladies living there that are going to be 111 this summer!!! They're having a big party in June!!

I was very disappointed with this place. I came here looking for a possible care facility for my…read moremother. It was very dirty and very unkempt. The sofa in the main living community area had stains on the cushions. Stained carpeting too. The eating area was extremely dirty with water and coffee rings on tables along with spilled sugar etc. The dining room also had little pools of water through the wood floor which is a hazard along with a filthy film of dirt throughout there as well. Went to look out the courtyard it was overgrown and messy. Residents looked depressed and just sitting around looking blankly and lonely. The doors have a horrible extremely loud siren that makes one's ears hurt for an alarm that has to be turned off whenever any one enters or exits the building. It is a very unwelcoming and filthy environment. I will not be having my mother live here.

Now is ProMedica Skilled Nursing and Rehabilitation Center…read more The same horrible care that ManorCare gave! All they did was change the name. ***See Below for more information ***

Es un lugar que no deberia funcionar con tan mediocre e inhumano servicio, solamente se paga porque…read morete alquilenuna cama, pero a nadie le interesa su cuidado, puedes llamar por ayuda y van si es que van despues de una hora, mi esposo esta alla y en t 6 horas q lo visite nadie fua tomar la presion ni a checkar su nivel de glucosa siendo diabetico, y mucho menos su medicina par el dolor, por dios que tipo de lugar es ese

My mother was in the Memory Care Unit at the Palms. Initially, we were very pleased with the place,…read morecleanliness, personnel, etc - as time progressed the whole facility really went downhill. Her room was so dirty, it looked as if no one ever really cleaned the floors under her bed, or anywhere in the room. They blamed it on her never wanting to leave the room. The staff was downright nasty one day when we were waiting to be buzzed in and my granddaughter tried to open the door (by accident - she's three) and the alarm went off and the attendee was extremely nasty and rude about us "grabbing the handle". When my mom first got there they did field trips, some painting/coloring activities and other things she enjoyed and would participate. After they had a change in personnel all I would see is the people just parked and watching tv. You can tell by their FB posts that they hardly do anything. Management is HORRIBLE about returning calls and honestly it seems like they do not care about the residents at all - just the money. So sad!!!

My 91 year old Dad has been in independent living resident at The Palms for almost 3 years. He…read moremoved from Venice FL to be closer to family. He has been very happy with The Palms, most especially with the way they are dealing with the Corona Virus Pandemic. The administration and the entire staff have been proactive and exceptional. They explain everything clearly to their elderly population. They reassure their residents regularly. Fears and worries are allayed in an ongoing manner. The staff checks on each resident and makes sure everyone is in good health daily with temperature checks and health questions. Instead of dining room service, there is room/apartment service three times a day to keep people safe. Social distancing is monitored while giving all residents freedom throughout the facility and as well as the grounds. Though residents cannot take The Palms bus at this time to see to their personal shopping needs, the amazing staff is doing the shopping for their vulnerable residents. There are no visitors allowed at the current time in order to keep people safe. I speak with my Dad several times daily and feel confident that he is safe. A HUGE THANK YOU to the entire administration and staff at The Palms on Winkler in Fort Myers for keeping my Dad safe, healthy, and happy and for keeping his family worry free. Sincerely, Barbara Z. Petilli Lutz

I have worked with Donna and Tranquil Transitions for almost two years now as the marketing…read moredirector of Canterfield of Fort Myers (a senior living community). Tranquil Transitions is by far the best senior moving company with the right passions, morals, work ethics and smiles to go along with it. With my highest regards, I recommend Tranquil Transitions for any senior needing a moving experience. I have seen it in live action, so I can honestly vouch for their work. They help you not only with the move physically but mentally, which is not an easy triumph.

I would strongly recommend Tranquil Transitions for any of your moving needs. They assisted in…read moremoving my elderly mother from her large apartment to a smaller apartment in Fort Myers. I was dreading the move, but they made it easy and non-stressful. They took great care of her valuables. Not only did they move her items, but they arranged for auctioning/donating her remaining items. After that, they completed her complete clean-out in a very timely manner. I would strongly recommend Donna and her team at Tranquil Transitions for any of your moving needs!