I do not recommend this place. My golden retriever goes here and he needed to get in for his shots…read more Never called me back when I called 3 times. I called them once again and finally got a response. The young girl asked if I was going somewhere else because he hasn't been back in 6 months I told her no he just needed his shots. Then told me if I don't hear back from her that they don't have any appointments available for my golden. Which is AWFUL CUSTOMER SERVICE for no follow up! Only reason I go here is because nowhere is taking new patients. Place is a complete joke. If you take your animals here please reconsider. The doctor literally held my dog down til he stopped squirming so he would calm down. HELLO CRAZY. Rant over.

I'm an NYCC student and have been taking my dog to All Creatures since I got him a year ago. They…read morehave always been so kind and gentle with him, and have always answered all of my questions. Casper was sick over this past weekend and I was able to get in contact with Dr. Greg for recommendations and they got him on the schedule for Monday morning to get checked out (and just followed up with me via text to see how he has been doing since our appt yesterday- which prompted me to write this review). Their prices are more than reasonable, and they always provide me with options depending on what I'm comfortable with financially. I definitely recommend them if you're looking for a vet in the area!

5 absolutely beautiful & affordable & wonderful people. From…read morethe moment you walk in you feel secure that they will give your loved one the best care. Best place I have ever seen. kathleen Van Nort

I've had the misfortune of saying goodbye to two other dogs prior to using Pet Passages. They made…read morethis difficult experience so comforting. I can see the care they put into taking care of my dog's cremation. I've included a picture of the beautiful urn they gave us for my dog, Canela. They also gave us a paw print and a nose print as well as seeds in the shape of a heart that we can plant later in Canela's memory. I'm honestly blown away

I would like to write a rebuttal to Karen S's review…read more FACT: We purchased two female golden retriever puppies from Melodie three years ago. My husband and I have had golden retrievers for 25 years, so we're kind of experts. I knew immediately, upon meeting Melodie, that she was the one from whom we wanted to buy our puppies. She met with us for a long time and went over all their documented vet visits, their health records, and their lineage. FACT: Prior to picking out our puppies, she took us around the huge property--it's a lovely farm just outside of Ithaca. She introduced me to her horses, all the dogs, and even the mama pig that had just had a litter! The puppies have the ideal set-up: Melodie has the puppies in a barn with their own compartments, each nested with their own litter, thus they stayed with their siblings (at the time we met them, they were five weeks old, and she had two litters). Their "rooms" led outside to a straw-filled pen where the moms were allowed to interact with the puppies. I loved this setting; because they were used to "going" outside, therefore they were so easy to potty train! They were very happy puppies and never even whimpered once we got them home. They were not at all timid or skittish; they played right away with our older golden Maddie, who was eight at the time. Perhaps Karen S is more accustomed to hyper personalities like Australian Shepherd dogs exhibit and should stick with that breed... FACT: Melodie was very fussy about their diet and showed us what she had been feeding them, which is what the vet recommended. Her dogs were so healthy, in fact, that our vet in Elmira purchased his golden from Melodie too; and he grew up on a farm with goldens all around him. He thought our goldens were the healthiest he's ever seen. FACT: Her grown up dogs, the mamas and the papa Caluha, all wander in and out of Melodie's home. She has a huge yard that is fenced in, along with a large pond in which the dogs play. I see that Karen S bought her dog in November, when typically the dogs remain inside; we bought our girls in July, summer of course, and everyone was outside playing in the pond! FACT: Subsequently, we have had two friends who have purchased goldens from .Melodie. One male friend stops by to see us quite often to show how proud he is of the golden boy that he has; another set of friends, who lost their male golden last year, just bought one -- they've had her two weeks now and said she never once whimpered. FACT: We have a business in our home, a construction business, and our customers comment on how calm our girls are--they always assume they're much older than three years old. Melodie is truly an expert at breeding calm, perfect golden retrievers--and we would never look elsewhere! We are on the waiting list now for both a boy and a girl puppy. I'm not sure why Karen felt so strongly about this to post but you may be assured--this is NOT A PUPPY MILL! Eileen P

Such a great breeder and truly cares about her doggies. I wouldn't go anywhere else for a golden…read moreretriever pup.

What an amazing store. I so wish we had one of these here in Idaho. Of course we have similar type…read morestores here..it is Idaho after all :) I went in here mainly looking for better prices on my dogs food. He eats a special kind of kibble that I buy at a specialty store here in Boise. Ok, it's not like special special, but it's a better kind for him vs the ones you'd get at like a Walmart. This brand is definitely not available at stores like that, grocery stores etc. Country Max had the brand, but not the kind I needed for little Alfred. I did however!!! find some other things for him. First I'll start with the store and its layout. It's definitely one of those homey type farm type stores. It has all kinds of things for animals, outdoor things for humans, plants, trees, all the stuff. I guess it's like a Home Depot but thankfully not a big box store that's corporately owned/operated. I know of 2 locations in that area of NY. Not sure if that's the only two, but if so, that gives you an idea that it's not an annoying mainstream store. You'd think...smaller, privately owned and operated store...prices must be higher. Not even. I was genuinely shocked at how much I didn't spend there haha. My little Alfred (he's a yorkie) loves loves loves bully sticks! Sure, some times he acts stuck up and I'll give him one, he will chew it for a min and come right up to me expecting another lol I used to give him bully sticks when he was a tiny baby bc they're good for their teeth and he was a ... well, he was a difficult little puppy lol. Bully sticks were a GOD. SEND. Give him one and he was occupied for hours. So now...he loves them and he's super spoiled and acts super spoiled especially when he knows I have a bunch of them haha! I bought like 8 of them and got an insane deal. I think I spent like $15 total. If you've ever bought buy sticks for your dogs...you know they aren't cheap. Very pricey little treats, but worth it. They last awhile too. So you get your moneys worth. I think the ones I bought were on sale. They had to have been and I didn't realize at the time. Great buy! Loved it! Having my mom check there regularly when she's in the area haha! Back to the store. Nice layout. Perfectly lit, very clean. Everything is nicely displayed. There really is no problems finding anything. They have a fish section in the back. Made me happy to see. So many stores growing up always had them...like the big box stores haha! They obviously...no longer ... don't haha. So when you go into a nice little store like this, it's cool to see they still exist. Prices again throughout are very reasonable. They even have bulk treats for dogs. My little man loves these doggie cheezits. They have them. Random info, but it's the little things that make me happy haha. Staff is very very friendly. I was asked a couple times if I needed help. Rarely see that anymore or you go into a store (like Apple for example) and have 30 people ask you if you need help back to back. Glad this store exists. I've been in the past. I went here years ago with my last yorkie and they carried the food he was eating at the time. They have a great selection of dog foods. Some, forgive me for repeating myself, some you won't find at big box stores. Foods that are actually better for your pups....if you're a kibble person. Alfie gets fresh food and gets kibble as a secondary dinner haha. Ok! Think I've rambled enough. Thanks for reading, YelperMax'ers!! Cheers!

This place is okay if you know what you need and you do not need help. Every time I have been here…read moreand needed help it takes forever for someone to finally wander over. Even after repeat pages. Some times you can find someone willing to help but not often. They do offer a wide array of goods here but they are a bit pricey.

I have to agree with the other unhappy reviews. I finally had to take trainer Mike to small claims…read morecourt because he never showed up for scheduled classes. After all evidence was presented, the court ruled in my favor back in August 2022. As of this writing, I am still waiting for trainer Mike to pay me what the court awarded. And yes, hold on to your wallet...

From the owner: I am a dog trainer in Rochester, New York. I provide customized, personal dog training throughout…read morethe greater Rochester area. My skills were learned from training dog's for Michael's Mission, Anthony's Balanced Canine, and P.A.W.S. These companies adopted shelter rescue dogs and I put them through a long-term training process to determine whether they were capable of becoming service dogs. I have trained and provided service canines to people suffering from medical conditions (such as muscular dystrophy), autistic children, victims of violent crime, and war veteran's coping with PTSD. This process also vetted numerous emotional support dogs, therapeutic dogs, and well mannered house dogs.