They need to figged out a better way of posting the hours of the pool. Online ( City website) it…read morelooks like there is a big gap in June .

Great pool. Love having an abundant number of lifeguards on duty. Reasonable rates. Nice pool…read more Could use more seating. Thank you.

It's a great pool where everyone's friendly to you. It has a fun splash pad pool and an obstacle…read morecourse. They also have snacks and drinks and is overall just a pleasant experience to go there.

I had a great experience with Borden. They have serviced our pool for several years, we recently…read morehad an issue with a pool heater that they had installed about a year ago. I was incredibly impressed, they resolved the issue in a timely manner. Jamey went above and beyond! Highly recommend.

Jamey Borden of Borden Pools has been servicing our pool in Trophy Club for over 18 years. The…read morecompany has always done a wonderful job for us. Recently, I lost my husband and my home was seriously damaged by a reckless driver. That same week, my pool guy let me know that my pool motor had gone out and I would need a new one. I just fell apart. Less than an hour later, Jamey Borden contacted me personally to express his condolences and to let me know that he "would take care of the pool motor" for me. What a blessing!!! Please use their company for any of your pool needs. They are not only a fantastic service company, but they truly know the meaning of kindness and loyalty to their customers.

The Keller pool is great and the new masters swim program is fantastic. The pool is mainly for…read moreschool purposes, so it can be a bit frustrating when they say there is lap swim and all lanes are taken. If you remind yourself the pool is mainly for the kids, then it helps the sting of getting to the pool and having no lap lanes available. Having lived in multiple states and having swum at many pools, always having a set number of lanes open to the public is one way to get around that. But they try very hard to be accommodating. To the reviewers of the front desk: Monica and the rest of the staff are actually very nice. My first 1-2 visits were cordial, but after just a few visits you'll realize they are very nice and caring. Plus everyone has a bad day. The pool manager and lifeguards are also very kind. To the mother who's kids were cold: the pool is kept in the low 80's. I used to teach swim lessons and many children shiver. So they just must keep moving. A pool warmer than the low 80's is too hot for competitive swimming, which is what this pool is designed for. You might search out a pool that works with folks with medical problems or a pool designed only for giving lessons. Those pools are kept around 90 degrees. It's also a myth that you can catch a cold from being cold. So most likely your kids were already sick when they got to the pool.

Certainly experienced better. Appreciate 'trying' to offer lap swim. However, don't count on lap…read moreswim on the weekend. An annual subscription seems like a bad idea since no real fulfillment of 'scheduled' hours really exists currently.

I kept going back and forth about wanting to check this pool out. The reviews on Google weren't…read moregreat and there wasn't much info on Yelp or on the City of Roanoke website. The pictures I did see though made this place look bigger than it was. There were also no life jackets, so bring your own if you need them! However, the deepest end was only 4 1/2 feet and because of it being small and not crowded, it was easier to keep track of all the kiddos. Unlike a lot of places that charge to bring in coolers or limit what you can bring, we were able to bring in lunch and snacks and really make it a pool day. With it being $6 per person for non residents I am not sure I would return, but I also wouldn't tell people not to come. It's a nice clean pool, it's affordable, and my kids really enjoyed it.

This place is never crowded and I can manage my 3 small children. Bathrooms need to be cleaned…read moreregularly, they are disgusting.

bad lifeguards my kid ran away into the big slides and the life guard didn't say anything, it's all…read morefor babys so my older kids thought it was boring because the slides aren't fast and there is nearly any big things for them, they should add dip n dots because they don't have very good ice cream choices, add more shade because all my kids feet started burning badly, better equipment would be way nice and with more space like maybe they should have way more bigger slides and faster and end in the water instead of the only 2 ones that don't go straight into the water but the blue one that goes in the water my kid says it was the only fun one and there is literally only 3 big slides and a kinda tiny pool for 5 feet instead of like the other ones it seems like the one younger kids get a little outa hand and is running around so my baby's feet can also burn and they actually nearly enjoy it while my older kids think it's boring and could be better and told me to write this

Went here for the first time recently (we usually go to the other water park at Chisholm Park). It…read morewasn't very crowded, which was nice. And you can't beat the price for residents. We weren't allowed to go down the kid slides with our toddler (even the one that is wide enough for four people is one person at a time, even tiny kids). The lifeguard assured me that he would catch my son at the bottom and then hold him until I could get him. Well, my son started down the slide and got stuck. The lifeguards wouldn't let my husband slide down to him to unstick him, but instead insisted on walking down themselves. One lifeguard got him going, but then he got stuck again. The lifeguard from the bottom walked up, put my son on his lap, and rode down with him. How this was any more effective than allowing my husband to either A. ride with him in the first place or B. slide down and ride with him when he got stuck (just like the lifeguard did) is beyond me. Also, there was a ton of flirting and horseplay from the lifeguards. They were not professional. And the music being broadcasted is from a lifeguard's iPod and little speaker set. They frequently change a song halfway through or skip songs. The concession stand prices and food are decent, but expect microwaved hot dogs/corn dogs. Overall this is an okay place to go for the price, but I much prefer Chisholm Park and will go there from now on.

I brought the kids here to have some fun in the sun. Even tho it's kinda small it's really nice…read more They offer free life vest for all and they have an area for each age group.

It's ok, not great. When we got there, the water slides weren't open, which really cut down on what…read morewas available to do. There isn't a regular free-play pool, unless you/your kids pass a swim test. That leaves a small lazy river and kids' splash zone. It's a diversion to break up the summer days but not somewhere we'd visit very often. Not without a regular pool to play in.

Awful and what a scam this place has turned into. We took our first child there over 2 years ago…read moreand it was great. The instructors cared and were all well trained. We have now taken our youngest child twice. The instructors barely worked with anyone individually and just read from a sheet of paper. Pretty much 30 mins of do whatever you want. They have now changed their cancellation policy which makes you give 30 days notice so you have to pay for an extra month even though you have no desire to go again. They also changed their make up class policy which makes it way more difficult to do make up classes. Obviously these changes are to hold on a little bit longer before the doors close. Update: I called and requested the paper we signed be emailed to me and I was hung up on. I had to call and speak with someone else

We've been coming to AquaKids for years. They recently changed the make up class policy which is…read moreinconvenient for families. They recently had to cancel class due to unsafe chlorine levels which is understandable however instead of having a text system notify parents, they sent an email 13 minutes prior to class start time. I was told by the desk that a text message SHOULD go out but it's broken. I've been trying to contact the manager unsuccessfully to see what steps are being taken to correct this to make it easier for families. I will say that the location is great and the instructors are very kind and well trained.