I strongly do not recommend Bridge First Insurance. My experience with them has been frustrating,…read morecostly, and revealing of serious gaps in their knowledge and customer care. I had an SR22 filing, a legal requirement that only the insurance company can see--not the customer. In June 2025, I sold my car and canceled the title. I then asked Bridge First to cancel my insurance. They did so without warning me that canceling an active SR22 policy would lead to automatic suspension of my driver's license. The cancellation was processed by Jessica, with no mention of the SR22, no questions asked, and no warning. A simple reminder would have saved me from losing my license, paying $175 in fees, and going through the stress of reinstating my driving privileges. When I called to understand what went wrong, I spoke with Wade, who was dismissive and unhelpful. Instead of assisting, he said it wasn't their responsibility to check my file or remind me about the SR22. Worse, he tried to shift the blame to Progressive, insisting that they--not Bridge First--should have warned me. He also claimed he couldn't discuss the SR22 further unless I showed it to him or got it from the DMV--a clear sign he doesn't understand that SR22 filings are only visible to insurance providers, not consumers. As a result, I wasted another hour on hold with the DMV, only to confirm what Bridge First should have known all along. This is unacceptable. Bridge First Insurance acts as if they are only here to sell policies--not to support or protect their customers. They take no responsibility when things go wrong, and their staff clearly lack basic knowledge about what they're selling. They also refused to continue communication, leaving me to clean up the mess alone. If you're looking for a company that understands insurance and values its customers, look elsewhere. Bridge First will not stand by your side, and their negligence will cost you time, money, and unnecessary stress. They do not deserve the ratings they currently have.

Jack is responsive, knowledgeable and treated me - a new customer - like I was a longtime client…read more He is friendly and does very well at balancing value and ensuring the coverage that's safe and proper for the client. I am very impressed.

Amazing company! They helped me promptly and professionally. After searching for the right…read moreinsurance for weeks, I'm very happy with Rightaway.

From the owner: RightAway Insurance of Alexandria Virginia is a trusted choice independent insurance agency. We…read moreare dedicated to serving the residents of Va, MD, PA, DC. We assist with navigating the world of Car Insurance, Home Insurance, Life Insurance and Commercial Insurance. Our local agents live, volunteer, and serve Alexandria, Sterling, Reston, Burke, and Arlington Virginia. We are a 5 star rated insurance agency with thousands of satisfied customers all over Virginia. We offer free valuable assistance to small businesses of the community. We help with everything from business structure, Search engine optimization, navigating the world of AI in business. We also find the right General Liability and Worker's Compensation Insurance for you.

everything...extremely professional knowledgable and appreciate explanation of coveragesread more

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. As an Allstate Agent in Oxon Hill, I know many local families. My knowledge and understanding of the people in this community help me provide customers with an outstanding level of service. I look forward to helping families like yours protect the things that are important - your family, home, car, boat, and more.

Very professional and detail oriented. Communications timely and prompt. Prices competitive.read more

I was really impressed with Anna Coulson's customer service and professionalism. The turn around…read moretime for a quote and finalizing the policy was great. I highly recommend Anna Coulson. I would give more stars if I could.

Jonathan was a true professional in every aspect of our transactional life. I relocated in my…read morelater years, so I needed to reach out him one again. In this instance, I wanted to tap into his judgement and resources to point me in the direction of an office I could employ as the next Jonathan Hancock type resource for my insurance needs. My DMV years were made more beneficial dealing with the office of Jonathan David Hancock. thank you, Kind Sir for your wisdom, knowledge and expertise.

Tracey Renee I would…read morehighly recommend "Jonathan David Hancock" to be your insurance agent & Risk Advisor. Jonathan is very attentive to the insurance needs of me and my family. He provides recommendations for the best protection and educates you on the policy. I like the fact that he is very professional and he "RETURNS PHONE CALLS" Jonathan does call me on a regular basis to review my policies and keep me up to date on any changes and how I can save more money on my insurance. "KUDOS" to Jonathan David Hancock for during it the right way.!!!

I have been with this Allstate Insurance Company for many years. I considered it the best…read moreinsurance company I have ever used and I had many. However in the last few years, they have had a new employee come onboard and she is a mess. She has not a clue about insurance or customer service. She creates so much confusion with my policy until that if it were not for her co-worker who is really knowledgeable and who has been there many years, I would find another insurance company. The problem employee always needs to call you back but does so two days later or never. I am convinced that she is so clueless that she has to contact the other employees to get her work done and the answers that are needed. She must be related to the Owner because that is the only way I could see him allowing her to stay on their payroll. Don't want to not recommend this Company but if you need insurance, ask for Ayesha, she is very knowledgeable and the reason we stay. If it were not for the other clueless employee, I would give them five stars. You have been warned!

35 year customer of State Farm with a previous agent that retired. My portfolio was moved to this…read moreagency. I moved from DC to MD which should be a none issue for this agency, however, it is going on a week of back and forth calls trying to get my policy changed over to MD. I have been told on three occasions that my policy has been changed over and the docs emailed. Negative. I have still yet to receive the documents. Furthermore I requested to personally speak Mr. Harris and was conveniently told he was in a meeting. A process that should have been completed in less than a day is going over a week. Terrible customer service.

I have been a customer from the beginning--when he first opened his office in Oxon Hill. While I…read morelike State Farm in general, I am not satisfied with this agent. He used to be an excellent, but that was almost 30 years ago when he was just starting. Now he doesn't return phone calls and his staff turnover is frequent. His staff members don't seem to know anything or they are not available. Over the past several years, the service has been inefficient and inattentive. I've had the wrong policy canceled and other authorizations that were never put in place. Terrible service!