Very professional and informative staff... friendly, and respectful... Thank you, Dr. Nick for the…read morefollow up for our conversation

This practice is the BEST. We just left after my 6 y/o had four teeth pulled. Dr. Megan is…read moreincredible, her patience and ability to connect with me and my daughter was a game changer. Rewind two years and Dr. Nick responded after hours to a bad fall and mouth/dental injury. The hygienists and office staff are caring and it is clear that it is a team environment. Grateful for the whole practice.

I was a new patient and went in for an exam. I was told that Perfect Smiles wanted to do full…read morex-rays. I told them that I would do it if the insurance covered it. They supposedly checked and told me it was covered. It was not covered. I do not like being lied to. I had a followup appointment for dental work to be done scheduled. They had cancelled this appointment and informed me that they would reschedule. This was in the middle of me trying to straighten out the billing discrepancy. They eventually fixed this problem. I haven't heard from them since to reschedule the appointment they cancelled. Not impressed with them. I went to this dentist because my past dentists have had different problems ranging from insurance to not being able to do what they told me they could do. Looks like I will be looking for a new dentist. If they had been honest in the first place, I would still be a patient.

Their phone hold message says , " we are here for you for dental emergencies , we will fit you in…read moreand get you the help you need! this is a lie because I have been a 10+ year patient who has spent thousands there and I was told I had to wait 2 weeks for a root canal. meanwhile I'm in agony so they placed some amalgam in it to prevent food from gettin however this made the pain worse, putting pressure on exposed nerves, when asked if someone could please remove it i once again was told NO, because they were booked, it would take a Assistant 10 seconds to remove! very poor no empathy at all!

We have been very satisfied and happy for orthodontics treatment all my boys had from Dr. Eves and…read morehis staff. They are so perfect about treatment method and everybody in clinic take care of their work so well, that none of my kids had any issues with the treatment. I will recommend this as one of the best orthodontist clinic in RI

Very happy with my experience at Tollgate Orthodontics. Dr. Eves and the entire staff are very…read morepersonable and professional. It felt like everyone involved in the process was personally invested in my treatment and the results exceeded my expectations.

Wow! Took a bit of time and a referral from my periodontal…read morehygienist to find this place but I am impressed! Organized Professional CLEAN and respectful of patients' time and concerns Dr Tillman is by far the kindest dentist and did a fantastic job administering anesthesia. I am looking forward to meeting my hygienist in a few months.

After being one of the first patients, all of a sudden, they no longer take insurance, and it is…read moreOUT OF POCKET! Judy Chamberlin

I love the whole vibe here! It's hard finding a dental clinic that accepts TRICARE and we had to…read moreswitch dental offices less than a year after being with our dental clinic before so it's frustrating and I'm super thankful for the amazing ladies at work at the office at this dental clinic because they made the transition from a previous dental clinic to this one easier and smoother than I anticipated. Besides the amazing front desk staff, they have an amazing dental provider and it just seems like the whole team is super helpful supportive and they genuinely care about you and your family members Dental needs. I forgot to take a picture of the outside, but it looks like a cute little house as you're driving towards the library and I have lived in town for over a year and a half and I never noticed it until my kids had their first appointment. I highly recommend that you bring your kids here if you're looking for a nice welcoming environment to provide the upmost dental care. I will add pictures when they go back for their cleanings.

Love this Office! I'm a new patient and after 2 visits I feel very comfortable here. The staff is…read moreso friendly and organized. Highly recommend!

First time there, very impressed. I had two teeth extracted. Painless, well almost…read more When you have a good business scheduling is a chore. I know.....I just closed my service business. A lot of people are jerks. They want it NOW on their terms. Call backs.........HA HA. People don't answer their phones any more , or call back. These are the same entitled jerks who leave a bad review. These are the same jerks that are NO SHOW / NO CALL, then expect a reschedule next week. Office staff was prompt and courteous. Dr Bouffard listened to all my concerns and took the time to explain. His assistant was very nice. What more can you ask for? Got follow up appt. in a week. Consultation appt with 2nd DR. in 3 weeks.

I have been going to this office since I was a child and had never had a problem, I am fortunate…read moreto have healthy teeth and very few cavities in my life so far. Today I experienced the worst visit I have ever had. I got there early, 8am appointment was there at 10 of to be safe, first appointment of the day and didn't get started until quarter after because the hygienist Marissa was not ready. I felt extremely uncomfortable with both her conversation topics (complaining about their equipment and talking about their high turnover rates with hygienists) as well as the 20+ minutes of almost being drowned with a water pick while I was told to move my head and neck into extremely uncomfortable positions to make it more convenient for her and make HER more comfortable. I was so uncomfortable, was sprayed multiple times and had her entire hand resting over my eye at one point with skin contact. After 40 minutes of the appointment time she still hadn't started brushing/polishing my teeth and instead was lecturing me on flossing. Again while not actually cleaning my teeth, just sitting there. I said I had no plan to, and just wanted my cleaning done. Again this is 40 minutes in, and I do have a job of my own to get to. She struck my cheek, I am guessing in her mind it was playful, but as someone who was already EXTREMELY uncomfortable at that point it was completely unnecessary and unwarranted. I got up, said I was all set and left. I asked the woman at the front desk if there was a comment card I could complete and she said I could just tell her the problem. Like I said I have a job to get to, so I called on my way there and explained the whole situation as I am doing here. She apologized but said all she could do was make sure the next time I was with a different hygienist. Keep in mind Marissa is already the 4th one I have seen in two years so the odds of that were pretty high anyway. But since there is no other solution, or comment card for the real manager/ owner. Here is it. They would not provide MARISSA's last name, but when I find a NEW dental office, I will be sure to make sure she is not on staff there.

Very professional, COVID-19 safe/conscious, and the whole staff went out of their way to do a great…read morejob on all the aspects of my treatment. The cost was affordable - even for people like me who don't have dental insurance coverage - thanks to their in-house program and reasonable, straightforward pricing. Anna at the front gave me a written treatment plan instantly at the completion of the first visit, then explained my payment options. Dental work is never fun, of course, but Dr. Gomes made sure I was not feeling any discomfort before starting the work. And she took the time to carefully explain both the procedure and my options, as well as follow-up and aftercare. The dental assistant. Cathy, was knowledgeable and helpful as well. She explained the paperwork and prep, and got me ready for the procedures, then did her part to assist Dr. Gomes. She also helped by reminding me to relax and breathe during the work, since I sometimes get nervous and tense up. It sounds like a small thing, but it shows she was paying attention to my status as well as the doctor's instructions, and finding ways to make things go more smoothly. Dr. Gomes even called me personally the night after my morning procedure, to check on me. She didn't just tell me to call her if I had problems. She contacted me to find out how I was doing, firsthand. I haven't had a dentist do that before, but I later found out that Dr. Gomes does that for every patient who has an extraction. Overall, I feel like I got and am getting the best possible dental care I can get from Dr Gomes and her staff. And I also feel like I got that for a fair and reasonable price. Since those two things don't always go together, Stencil Dental is really something special. I am new to the area and hadn't found a local dentist yet - but now I have. I wouldn't go anywhere else.

5 Stars for Dr. Gomes / 1 Star for Billing Operations…read more Dr. Ashley Gomes is an AMAZING dentist. She listens, takes pride in her work, and I'd be surprised if there's a better dentist out there. My family stayed with this practice for years because of her talent, despite noticing high turnover among the hygiene and office staff. Unfortunately, a recent issue with the billing department ruined our experience. After receiving an unexpected charge that was not disclosed prior to treatment, I attempted to resolve it via email. I received a brief, abrasive response alongside a hand-scribbled bill that lacked clear explanation. To clarify the charge, a Cigna insurance representative joined me on a conference call to advocate on my behalf. During that call, the billing staff member, Colin, was dismissive, repeatedly interrupted the representative, and became heated when challenged. While Cigna successfully got the inaccurate charge waived, our reward for advocating for transparent billing was receiving a certified letter terminating our care. Dr. Gomes is one of the best dentists around, but the unprofessionalism and hostility from her administrative team ultimately forced us out. I strongly encourage management to review phone recordings with Cigna so Dr. Gomes understands how her patients are being treated behind closed doors.

Overall, a fantastic environment that was clean and offices…read morethat were convenient. Throughout my year and a half as a patient, I always felt very safe with the HEPA filtration throughout the office and masks/face shields worn by staff. You can find delightful staff members from the front desk to the payment office to the exam room. Zoe, who most often took care of my braces, was very helpful and informative. All of the staff at Forster Orthodontics made sure that I felt safe and confident with my treatment plan throughout my time there. Thanks again for a great experience!

Just wanted to give update. The staff is great, Dr. Forster is great, we are very pleased with the…read moreresults we are seeing. My son has gone in a few times because he has broken hardware, and they haven't batted an eyelash. Update: My son had his braces taken off over the summer. Every time we have gone to Dr. Forster the staff has been polite, helpful, and patient. We have zero complaints and would recommend him Dr. Forester to anyone. The whole experience was very pleasant. Thank you staff and thank you Dr. Forester.