I was a new patient and went in for an exam. I was told that Perfect Smiles wanted to do full…read morex-rays. I told them that I would do it if the insurance covered it. They supposedly checked and told me it was covered. It was not covered. I do not like being lied to. I had a followup appointment for dental work to be done scheduled. They had cancelled this appointment and informed me that they would reschedule. This was in the middle of me trying to straighten out the billing discrepancy. They eventually fixed this problem. I haven't heard from them since to reschedule the appointment they cancelled. Not impressed with them. I went to this dentist because my past dentists have had different problems ranging from insurance to not being able to do what they told me they could do. Looks like I will be looking for a new dentist. If they had been honest in the first place, I would still be a patient.

Their phone hold message says , " we are here for you for dental emergencies , we will fit you in…read moreand get you the help you need! this is a lie because I have been a 10+ year patient who has spent thousands there and I was told I had to wait 2 weeks for a root canal. meanwhile I'm in agony so they placed some amalgam in it to prevent food from gettin however this made the pain worse, putting pressure on exposed nerves, when asked if someone could please remove it i once again was told NO, because they were booked, it would take a Assistant 10 seconds to remove! very poor no empathy at all!

I love the whole vibe here! It's hard finding a dental clinic that accepts TRICARE and we had to…read moreswitch dental offices less than a year after being with our dental clinic before so it's frustrating and I'm super thankful for the amazing ladies at work at the office at this dental clinic because they made the transition from a previous dental clinic to this one easier and smoother than I anticipated. Besides the amazing front desk staff, they have an amazing dental provider and it just seems like the whole team is super helpful supportive and they genuinely care about you and your family members Dental needs. I forgot to take a picture of the outside, but it looks like a cute little house as you're driving towards the library and I have lived in town for over a year and a half and I never noticed it until my kids had their first appointment. I highly recommend that you bring your kids here if you're looking for a nice welcoming environment to provide the upmost dental care. I will add pictures when they go back for their cleanings.

Love this Office! I'm a new patient and after 2 visits I feel very comfortable here. The staff is…read moreso friendly and organized. Highly recommend!

I have severe anxiety about dentists, and generally even a cleaning causes me a great deal of…read moretrauma I need time to recover from. I needed a tooth extracted. I knew it would be difficult. I made the appointment and was asked if I wanted two appts - one with a consultation and one with the extraction. Well of course I didn't want TWO appts, I just wanted to get it done. I did not get a consultation, but when I asked the receptionist why it would be needed, she said "You know to discuss what is needed for your tooth." Well they had an Xray from another dentist. Seemed a waste of time to me. I told them about the anxiety when I made the appt ("I have extreme anxiety, so I may need addtl support during this"), I told them when I showed up (I have anxiety, I need whatever you can provide to make this easier). I told the nurse. I told the doctor. I told everyone who would listen I needed as much support as they had. Everyone nodded. There was no nitrous, no offer of sedation, no additional support beyond "we can numb you longer" which, bless them, is not really helpful when you have severe anxiety. I cried while they extracted it, but I held very very still while crying, except for the trembling, because my childhood taught me to be still during traumatic moments when I am being hurt. There were no blankets offered, no headphones available, no tvs, no distraction. Nothing at all really. Just me in a freezing cold room having trauma done to me. Does it make it any better that my insurance paid for it? Not really. I like to think Dr Castaneda would have offered nitrous or additional supports if they were available to the practice. I would have paid for any of it, no question - we could have afforded it. So clearly they just...don't? Which is awful, really. Not even one sad faded poster on the ceiling for me to stare at instead of a bright light. We are full time nomads. I saw a gyno in Austin, TX who had nitrous for the anxious. Too bad they didn't offer dental work. Spent the evening sobbing and being held. Thanks for the trauma. Will bring it to my therapist next time we meet. (three stars were for getting the tooth out, I suppose, which needed to happen, but holy crap is this going to take time to process)

Absolutely amazing. I have severe dental phobia and hadn't seen a dentist in years. Broke a tooth…read moreand had no choice. Called on a Friday afternoon and had an appointment for Monday morning. The staff was so nice. I wasn't nervous at all. From the check in to paying my co pay. Everyone was amazing. I had the woman dentist- forgot her name, her and the 2 assistants were amazing and I felt nothing at all. I hope I don't need to go back but they're awesome I do need to!!!

Such kind, caring and gentle dental professionals. Fast and superior service. Both Dr. McCauley and…read moreDr Cariappa are amazing

My father and I have been going to Frenchtown Dental for many years, and the experience has always…read morebeen consistently excellent. From the moment you walk in, Kristen and Lisa are incredibly welcoming and kind--they make you feel comfortable right away. I've always had a fear of the dentist (I used to cry before appointments), but the atmosphere here really helps ease that anxiety. The staff are patient, understanding, and never make you feel rushed or judged. My father uses a walker, and they are always attentive and accommodating to his needs. They take the time to make sure he's comfortable and even chat with him, which means a lot. Dr. McCauley and Dr. Cariappa are both skilled and compassionate. They explain things clearly and have a calm, reassuring approach that makes a big difference. The hygienists are thorough, gentle, and friendly. If you're someone who gets nervous about dental visits or needs a practice that truly cares about their patients, I would definitely recommend Frenchtown Dental. My teeth have never looked or felt better.

Not only has this Office lost two doctors because they just left because the owner is not very…read morenice. He has treating his patience with the most disrespect by taking vacations every month or supposedly taking vacations. I've called three months in a row because my dentures are broken that they took care of. And I've been pushed aside to say that the only Dr, which is the owner is going on another two weeks. How often does a doctor need to take a vacation when there's no other doctors on call. Say the least it is the worst run office I've ever been to in my life.

I was visiting from out-of-town and Dentist Ramirez took me during an emergency, made me…read morecomfortable with his personality, was completely thorough in explaining his assessment, treated me, and a week later, my mouth problem is gone. Lovely staff all around. Wish I lived in Rhode Island just to have him as my regular dentist.

Very happy with this dentist office!! My long-time dentist recently retired so it was time for me…read moreto find a new office. I had no issues getting an appointment, very clean both in the waiting room and in the dental room. My hygienist Beth was awesome and did a great job on my cleaning. Dr. Matt was really nice, professional and got right to business. Plenty of parking, really nice location right outside Wickford village, cute building. Overall all went well and it was a great first experience.

The only person happy with a dentist is the person who has no cavities and needs no dental care…read more Dental care is expensive and painful. If you need dental care, you're by definition unhappy with your dentist. Nevertheless, some dentists do a better job of earning your trust than others (after all, few of us are qualified to evaluate an x-ray properly). I trusted this dentist for several years, but after a series of increasingly frustrating dental-care spirals, I decided to leave. The worst kind of dental visit is the one where you're going to the dentist so the dentist can fix his own mistakes. What's worse, my patience with the office staff finally wore out. Their no-nonsense approach might be efficient, but inflexibility does not always make for happy customers.

Steer clear of this place. Not a pleasant experience…read more There are plenty of qualified dentists in the Blackstone Valley.

Is it normal to be sad when a dentist appointment is over? Because I am when I have to leave Dr…read more Morisseau's office. The staff in this office are so friendly! They love to chat with patients, but I never have that awkward feeling that they are trying to make up topics. They recently installed TVs in the patient rooms, which is a great distraction if you are not a fan of the dentist. This is also one of those very high tech dentist offices where they take pictures of your teeth with little wand camera and can show you your teeth instantly on the computer. If you are in the market for a new dentist, definitely give Dr. Morisseau a chance!

Wow! Took a bit of time and a referral from my periodontal…read morehygienist to find this place but I am impressed! Organized Professional CLEAN and respectful of patients' time and concerns Dr Tillman is by far the kindest dentist and did a fantastic job administering anesthesia. I am looking forward to meeting my hygienist in a few months.

After being one of the first patients, all of a sudden, they no longer take insurance, and it is…read moreOUT OF POCKET! Judy Chamberlin