Friendly owner. Fun staff. Queit relaxing environment. High quality products. Expect the best or…read morebest

Yadira was excellent! She's positive and cheerful and also acutely attuned to the needs of her…read moreclients. I was quite early to arrive for my appointment and decided to wait and relax while she finished with her client. The music was not the type I would enjoy during a spa treatment and I thought about what I would say if the music was the same during my session. Without asking Yadira knew exactly what to do and when I went in for my session she changed the music right away to something more relaxing and spa-like for her older client. That's exactly the kind of therapist I like working with- one who is attuned to her clients. Thank you!!! The facial was delightful and I will definitely be back. She spent a lot of time working as an esthetician in San Diego, is extremely professional and highly skilled. Hilo is lucky to have her.

This place surely makes money REALLY EASY. I cannot believe some of the prices they have on the…read morewall. Its ridiculously overpriced for what they provide. I dont think its WORTH IT at all. This review is solely based on my experience on getting a lash perm. I get lash perm regularly and I know how it is done. I always get them done back home in LA, and of course, they always do a fantastic job. All my friends ask where I get them done and it lasts for so long, about 3-4 months!! I got here and the so-called receptionist isnt the nicest. Very unprofessional. I dont think she even knows what customer service is. She's not rude rude but shes rude because I felt it. The girl who did my lash perm, her name was Summer, if I remember correctly. I dont know is it because she does extensions more that shes not too expert on lash perm on she just doesnt know how to do it like a pro. My lashes literally look the same. Maybe VERY SLIGHTLY curled at the tip but its just my flat lashes with no curls. I was so shocked to see my lashes after she said she was done. Why? Because I didnt notice any change. When I got them done in LA, my lashes were like SUPER STRAIGHT CURLED UP that when I open my eyes, it would almost touch my eyebrow, literally. Well, my lashes are STICKY, GLUEY AND CLUMPED together. I dont know what the hell she used but it SHOULDNT be sticky like this. They usually end it with conditioner/oil and makes my lash look sort of 'wet' but definitely not sticky. When I told her it doesnt look permed at all, she said she left the perm agent for long enough that if she left it longer, my lashes would have fried. I'm laughing because she didnt even take an hour do to the whole lash perm. It usually takes 1.5 hours when I get it done. She obviously doesnt have any knowledge on lash perm I guess. I was so speechless how arrogant she was and I just left because I didnt want to argue. I should have left when I noticed how nonchalant the receptionist was. Wasted my money and time and got nothing back in return. I am going back to LA in 2 weeks for a week and Ill just get it done there. I am posting a pic with this review with the perm I got here compared to LA, so they can see what LASH PERM supposed to look alike. DONT COME HERE AND WASTE YOUR TIME AND MONEY. DEFINITELY NOT WORTH YOUR TIME. TRUST ME.

I strongly advise everyone against coming to this Salon…read more The entire staff from the hair dressers up to the owner Niki are dishonest and lack basic integrity. EXTREMELY bad customer service. They operate under the facade of professionals when in reality they are extremely greedy and unprofessional. They are absolutely a pleasure to work with when you are paying and pleased but as soon as they make a mistake the true reality of the their business practice becomes apparent. I personally had Kyrsti Ann Nelson work on my hair. She was uneducated in the treatment she provided for me. Not only was the treatment ineffective; my hair was damaged. She was extremely unprofessional when I explained my grievances to her. She lacks basic customer service skills. If you are interested is reading my full experience from start to finish please view the attached photos.

The ladies are all very sweet.. but I'm so sad.. I came in just for a trim of my long length hair…read more I showed Mary I wanted about 2 inches off, just my split ends. and she manages to cuts off 5 inches in what feels like such a rush, I couldn't even stop her in time. I kept telling her it was too short as she was cutting and she just kept saying "no it's not" and kept cutting. If you come here, just be very specific before they even touch your hair..

All the ladies in here are awesome. They have a man working there too but I've never gotten my hair…read moredown with him, he's probably awesome too. My mom, auntie, my daughter and I all get their hair done here. My mom and auntie come often for cut and perms, and my daughter (blessed with beautiful curls) comes for a hair cut. I go for eyebrow waxing mostly and they come out perfectly every time! I haven't seen an unhappy customer here. I recommend this spot to all my friends in hopes they go here! My mom and auntie used to get their hair done by Marilyn at a different location, she is SO GOOD that after she left they searched and asked around for where she went and that's how we found Seas your beauty! Everyone is so nice, helpful and patient. It's a great atmosphere and vibe. Keep up the great work and good vibes!!

I absolutely adore this place. Years ago I had a friend introduce me to this place to get a…read moremanicure for a pageant, little did I know that I would become a regular. I was never one to constantly get my nails done (I know I said pageant, it was a one and done kinda thing). I would consider myself more tomboy. Not to mention a lot of the times I got my nails done they were usually chipped from my outdoor hikes or me being rugged with my dog but this nail polish is another kind of magic and I don't even get gel. Atmosphere: It's a literal hole in the wall. Down the alley with a little sign outside. Sometimes when it rains hard they put a little ply board up because when it rains it pours and flooding in downtown Hilo is nothing new. I digress. It's a nice little shop and small enough to make you feel like you aren't packed into a little sardine can. Usually there are two workers there are they really know how to read the room. If you wanna talk, they talk, you want peace, you got it! Service: PERFECT and consistent, seriously do not change a thing. For some reason massage chairs hit all the right spots or maybe my boyfriend just gives bad massages, either way, these chairs are COMFY as heck. However, these massages are nothing compared to the amazing job they do with the leg massages. Seriously just thinking about it makes me want to catch a flight to get a pedicure. I'm from Oahu (I know, gag, I hate saying that it sound so pretentious) but there is NOWHERE on Oahu that could beat this place for Pedicures. The prices, the service, the scrub! Sign me up for a lifetime membership. I kid you not I would wait till I was back on Big Island to get a good pedicure. I felt like I was betraying them if I went anywhere else. I've been a regular for a while and they are so caring and deserve the best! You guys are so appreciated!

My fiancée and I got the most amazing and relaxing pedicures. We opted for no polish and was given…read morea longer massage ‼ We are definitely coming back for monthly treatments ‼ We highly recommend Dream Spa‼

I decided to randomly do something for myself. I knew my feet were dry and calloused…read more So of course wanted to try a pedicure. Decided on the pyramid pedicure, and my goodness was it worth every single dollar! The lady doing my pedicure was gentle, but efficient in her work! Last minute I asked for forever french nail! Wow! Did my nail tech do a beautiful job! I truly love my nails! On top of the beautiful customer service, there is a Bobba place next door. For a treat after. Beautiful day! Thank you GM nails

Painful experience by Ana. More detailed review on Google. Also both Ana and the gentleman rudely…read moreattempted to reach into my purse to help expedite payment. Not a good experience for my first visit there.

They literally gave my niece third degree burn when she had her eyebrows waxed! Additionally to…read morethat my niece payed for the service with tip and the person that did the waxing didnt even have the nerve to tell her that she literally peeled her skin off. So unacceptable! Train your employees better

Redemption! After having a very disappointing experience…read morewith a tech whose day day I had ruined simply because I showed up for my scheduled appointment, I scheduled an appointment with Micole. Not only did she do an amazing job on my nails (hard gel), she was engaging and friendly! The attached photos are about 10 days after Micole did my nails. You can tell when someone cares about their work; Micole is a perfectionist!

I don't trust many people to cut my hair but needed a haircut for like 3 years lol. Aunty Janice…read moreis amazing. I needed a trim and I got my hair styled, trimmed and she put some oil to keep it nice and smooth. She is also the sweetest. I called her that day and on top of her already tight schedule she fit me in before my flight back to Maui. I recommend her to anyone who needs a hair cut, colored, styled. She does it all!!

Always a pleasure working with Janice...I don't see her often enough! But when I do, I'm happy…read morewith the haircut and scalp massage during shampooing . She really helped my thick curly hair and has a nice variety of products to help control the frizz. Thank you Janice!!

I went here for a long overdue haircut after not cutting my hair for years, and I'm so in love with…read moremy hair. I showed them a picture and they did exactly what I wanted. Lots of layers, a V-cut in the back, and they kept my length! Other salons I've gone to will cut off two inches of hair after I specifically said to keep the length. Not this place, they actually listen to your wants as a customer and only cut off the dead ends unless you specify otherwise. They paid very close attention to detail and they really pay attention to what you want done. They also really care about your hair health and will give you advice or tips and tricks on achieving certain styles you like. Although this place is pretty new, you can tell they've been doing this for a while. They're very good at what they do and you get what you pay for. Beautiful, healthy, rejuvenated hair! Two lovely women run this place and they're just the sweetest! So easy to chat with, so humble and laid back, and very sincere. The shop itself is very cute, kept clean, well lit, and well ventilated with either AC or a nice breeze blowing through if the door is open. They have their own hair washing stations and waxing table as well. This is my new go-to salon and I don't plan on going anywhere else. Other places are so intimidating to walk into but this place really makes you feel like you're at home or visiting a friend or family. I left with a healthy feeling and beautiful looking hair transformation. From frizzy, overgrown, lifeless, sad hair to silky, fresh, beautiful, healthy hair! I felt like a new woman walking out of that salon. Would recommend to everyone I know to go here! They are by appointment only so definitely call and make an appointment ASAP! Note: this picture is day 3 after my appointment. Still shiny, still full of life and body, and everything I wanted my hair to be. Day 1 definitely looked polished and amazing! You can obviously tell I tousled my hair and slept on it by day 3. No washing, no product other than the heat protectant used before styling. All I did was brush my hair and run my fingers through it. I'm in love and this picture doesn't do it justice. Edit: I forgot to mention that their prices are very good! Other salons will charge you an arm and a leg for haircuts or other services, but this place is much more affordable and you get amazing quality!!

I called to make an appointment and the woman who answered said, "We don't have anything…read moreavailable." That was it. What hair salon says that? I said, "Ok," and waited a second, and then she repeated, "Yeah, sorry, we don't have anything available." I can only assume she heard my voice, and on the basis of how I sounded to her, she decided she didn't have anything available for ME, specifically. I was nice, polite, chill. Don't bother with this place unless you are an insider, I guess.

Tracy is amazing and hands down the backbone of this business. Always working hard, she exceeds my…read moreexpectations every time. Her kindness and ability to communicate effectively is a huge plus. I get my lashes and nails done with her and it is exactly what I'm wanting each time. Though she is very busy, she accommodates as best as she can and doesn't cut corners. So grateful to know her!

Today, we came in to Nina's Nails for a pedicure because we love the smooth finish our feet had…read moreafter a previous experience. Nina's also has very comfortable massage chairs while receiving pedicures. However as a repeat customer, I was disappointed to receive a manicure that didn't last an evening without beginning to peel and smudge. During my manicure, I felt the technician was rushing and handling my hand in a rough manner which made me feel uncomfortable during what I expected to be a relaxing experience. Then prior to leaving, I examined my manicure to realize a few of my nails were already smudged and returned inside the shop. The technician had already left and another technician fixed the nails that were smudged. Still to my disappointment, when I got home my nails were smudged and beginning to peel off. Feels like a waste of money because I want to remove the polish from this unsightly manicure and I've only had it for a few hours.

I'd give this place 0 stars if I could. My calls and texts were NEVER RETURNED, despite multiple…read moreattempts over a period of months. Even if you're not accepting new clients, practice the common courtesy of returning calls as a business owner. Taking my business elsewhere!

I wish I could give more than a single star. I called and called, leaving multiple messages. I…read morenever received a call or text back. I asked a coworker about Honey Pot and confirmed there was a reputation for not calling back. I had to go to someone else. I would have loved to try a place called honey pot. Please respond to the people who want your business!