Glad to see Dr. Ellis's practice is closed. I had a horrible experience there. While she seems warm and personable, she ran up lots of exta charges (over $1,500 worth!) on pointless tests that I never got results for. Dr. Ellis is scattered (possibly the worst doctor I ever met) and the office staffers were unfriendly. I'm glad they are no longer wasting people's time and money! read more

Dr. Selena Ellis should not be a doctor. She's unkind, cold faced and no knowledge. I don't know how she got her license. I was her patient years ago but luckily I didn't listen to her. My primary sent me there for headache, without any checking, she said I had migraines and told me to go back to here in a year, I requested for a CT and told her my pain could be from a car accident and she refused. I then suffered over ten years headache with a stroke and a CT showed my skull was cracked and there was a 3cm dead blood clot underneath. I had a brain surgery at the end. Don't go to Selena. She doesn't know what she is doing. read more

Dr Kang mistakenly gave me the wrong results on my MRI and told me they found a tumor in my brain. She has no idea what she is doing, and seems completely unorganized. Her license should be revoked. read more

I used to think Dr. Ellis walked on water. She went out of her way to treat my migraines for many years. Then I received a call from her at about 6 am and she was yelling at me. I couldn't understand what she was yelling about. I tried writing a letter to better understand, but there was no response. Looking back at the time with her, I recall that I told her I knew what was causing my migraines but she dismissed it. After the yelling at me in the predawn hours, I wouldn't trust her with my worst enemy. What a loss. My best advice is find another doctor. So sorry to write a negative review. read more

I had the same experience as the other reviewers with 1-2 stars. I could not help but feel like the appt. was rushed and dismissive. It was only a 15 minute appt. and it still was rushed. When you have unexplainable migraines and tension headaches over the last 5 years, there is some history you want to share so she has some context. Instead she would just jump to someone else i should see to help with the ailments i shared. I've been around seeing many different kinds of doctors to try to help treat this so at this pt. she is having me see the same kind of doctors i've seen multiple times in the past - having me run around in circles. I left with multiple referrals with whom i now have to call and schedule with. One of whom i cant book because he has no availability this year and I am giving 2 stars for this referral since i was able to schedule with a NP (not the doctor Dr Ellis told me to book with) but this visit is in October :-/. The other referral does not take insurance and according to doctor Ellis, is "very expensive" I thought I'd give it a go anyway and called - the referral never called me back and has no other online presence. Dr Ellis should do better. read more

I called their office and immediately was kind of interviewed of my ailments then they said oh she doesn't do this and that very limited neurologist. then they say not excepting new patience. remove your clinic off search engines if not excepting new patience. came off very negative. read more

Suffering because of this careless Monster! Got me physically dependant on Zubsolv/Suboxone after prescribing it to me for 5 years! 5 years! 5 freaking years! When I express my feelings about it she sends me a letter saying she can no longer be my doctor...my last refill was also cut off...a rude awakening is on the horizon.. She even prescribed me Vicodin WITH the Suboxone at one point! The medicine she was trying to help me get off of! Shows the carelessness on her behalf! I'm going to write my review on every platform available! Stay clear of Selena Ellis! read more

Selena Ellis, MD - One refill left! You stopped it Walgreens said! Your receptionist is on record saying because of my Yelp review! - Neurologist Near Me - Berkeley, California

Would give 0 stars if I could. Dr. Ellis has wasted so much of my time. Unfortunately, she was the only neurologist in my area that my insurance covered at the time. Apart from a misdiagnosis being an issue I look back on now, she would literally google my symptoms in my face. I studied Biology at Berkeley myself, you think my primary doctor or I didn't try googling stuff myself? MY GOODNESS. I've even read papers on the symptoms I was having at that time, she didn't even do that during or before our appointment. Having her Google my symptoms was honestly a slap in the face. It felt like she didn't care. I told her that MRIs make me nervous and uncomfortable and that if it was possible to request a larger MRI machine, she said to call my insurance, which is understandable. But then she immediately says that she already prescribed me Valium in case I needed it for the MRI. I've never taken these kinds of meds, but I've heard how addictive they can be. The fact that she is willing to prescribe medicine like that as if it were no big deal was another big red flag for me. I was not surprised when I read a review on here that says they are now addicted to a medication they were prescribed under her care. Yikes. If you are in the insurance situation that I was where Dr. Ellis was my only option, ask your insurance if it's possible to see someone out of town. Don't waste your time with Dr. Ellis. read more

I intended to leave a review for her partner (possibly associate or employee) Gail Kang, MD but Yelp doesn't list her. I phoned this office for an appointment. Ellis & Kang divide patients by type of problem. Ellis wouldn't see me as Kang is the one I must see. Be prepared for a wait to see either. Dr. Kang was wonderful. She is pleasant, professional, thorough, & follows up. She did everything I feel that she should have done & more. read more

recommended by my doctor but no new patients what good is 4 star reviews when they turn down am urgent request from another physician. read more

If I could give 0 stars I would. I was recently recounting my experience with Dr. Ellis to my mother, and realized I hadn't posted a review, as the encounter was so infuriating. Short version: Dr. Ellis is racist and transphobic and has the poorest boundaries I have ever encountered in terms of bringing up highly personal information that is not at all applicable to the appointment. People of Color and Trans/GNC/2S/Enby people, STAY AWAY! Allies to our populations, I'd say stay away as well. I went in for nerve conduction testing, which was very painful, and over time she started asking me increasingly inappropriate questions, while electrically shocking me and sticking needles in me, which became increasingly sloppy and more painful as she became more engrossed with interrogating me about being Indigenous and genderfluid (both of which I'd put on my medical paperwork). With the Indigenous component, she straight up asked me, 'Oh, you're Native American? Are you good at riding a horse?' What the actual F%*&#...Is it still the 1800's? Also I'm no longer surprised that I'd get asked this in supposedly liberal Berkeley. I was so shocked I barely knew how to respond. Regarding my gender, I'd thought, 'Oh good! This office has more inclusive gender options.' I was excited. Until I got grilled over my gender and asked invasive questions, and told about a friend of Dr. Ellis's who had a trans child (trans boy or trans girl I do not know, and am still not sure what their gender identity was cause she kept using different pronouns and it was a big mess of failed competency). She talked at length about how badly she felt for her friend, NOT the trans kid. More needles, more electrical shocks, and because I was in such a delicate position, in a gown, having all of this done to me, and there to talk about my HEALTH, not endure trauma torture hour, I did my best to just get through the bloody thing and come out the other end. I cancelled a follow-up appointment months later, with no explanation, and they must've known they royally messed up, because I got a call from one of her receptionists that seemed almost panicked, saying that if something happened that Dr. Ellis would be happy to talk about it....but no, I said I was good. What, was she going to apologize by asking my if I could build a tipi? I would get absolutely nothing out of that exchange, just a further waste of my time and more antagonism. I am never going back there again. There is absolutely no point in going to that office if you are a Person of Color and/or a Trans/GNC/2S/Enby person, or if you consider yourself an ally to these groups. Absolutely appallingly racist and transphobic. read more

Dr Ellis has been helping me to deal with migraine headaches for a few years. She is compassionate and pays attention to what's going on in my head more then any other neurologist in the bay area ever has and I have seen many.I would recommend her highly to anyone who suffers from migraines.Liz L {Berkeley ca} read more

Dr. Ellis is the most amazing doctor I've ever had, in any discipline. She's been my neurologist for over 13 years. When other doctors, especially my GPs, have not kept on top of my health, Dr. Ellis has stepped in to coordinate care, make referrals, find time in her schedule even after-hours to make sure I got the care I should. She has been a fabulous neurologist managing my epilepsy and migraines. I cannot recommend her more emphatically! read more

I found Dr Ellis to be dismissive toward my symptoms and felt judged when I shared my concerns. To make matters worse it took her office OVER 6 MONTHS to bill me!! Avoid this office! I hate to write bad reviews but this is unacceptable read more

I'm writing this review for one particular receptionist who serves both Drs. Kang and Ellis. I have spoken with the receptionist multiple times over the past 6 months. Each phone encounter I have had with this individual has been short and dismissive. While she may "sound" polite it feels incredibly forced and misattuned. If you don't like your job, that's fine, but don't project your awful energy and disregard for others onto patients who are seeking support. She makes no effort to ask whether I have been properly assisted. Like seriously?! Why are you working at an outpatient clinic? I've worked with plenty of receptionist across multiple doctors offices and my encounters whit this particular individual has felt extremely unprofessional. This is a doctors office, people are calling for support while experiencing unimaginable pain and difficulty. Be KIND. Be KIND and check YOUR Privilege! p.s., I am a patient of Dr. Kang and each encounter I have had with her has been delightful. She is thorough, diligent, and thoughtful. I enjoy working with her, however I think it is time for this office to retrain this particular receptionist or hire someone new who cares about doing their job and doing it with KINDNESS. read more

Dr. Ellis is the first doctor who has truly been able to help me with my debilitating migraines. It is so refreshing to be listened to and have my concerns taken seriously. Dr. Ellis seems to be a really kind and caring person but more importantly she is really smart and knowledgeable. She answers all my questions patiently. Things have gotten much better for me. I have nothing but good things to say about her office and team. read more

I have had a very refreshing experience with Dr. Ellis. I came to her with severe headaches And a crap load of other issues. I must say, she had been one of the only doctors that have not given up on me. She is thorough, caring, and is destined to figure out what the heck is wrong with me. I am a medi-cal patient and sometimes we get treated pretty bad because of our insurance. This doc is different and I am grateful for her... I travel from San Ramon to see her and its worth every mile A. Evans read more

I've been seeing Dr. Ellis for the past nine years for complex medical issues. She has intelligence, perseverance, and compassion. Dr. Ellis thrives in finding the therapy that no one else has considered. Does a treatment bring 100% pain relief? No, but I don't expect a chronic pain condition to disappear overnight. I will say that everything she has suggested has helped. What matters is she approaches every problem with intellectual intensity. "If this doesn't work," she says, "We'll try something else." For nine years, she's always had a "something else." I remember my first visit with her. The hour-long encounter stayed in my mind because it was so different from other visits with neurologists. First, I had her complete attention. She listened very carefully to my symptoms. She was very thorough in asking questions. Second, she quickly developed a plan to diagnose the problem. Her manner gave me confidence she knew what she was doing. Third, she seemed genuinely concerned about my welfare. She asked about my support system, wanted to know what was important in my life, and sought to reassure me that we would narrow down the possibilities for a diagnosis. I remember leaving the office with a sense of hope. In follow-up visits, she always asks about my well-being and that of my family. And as I am a lesbian, her openness makes a difference. I'm sensitive to the undercurrents of homophobia, having had bad experiences with other doctors. With Dr. Ellis, I feel comfortable telling her about my life. I recommend Dr. Selena Ellis highly. I've had several doctors give up on me. She persists. For that, I am grateful. read more

I rarely post Yelp reviews. Posting this one because I've been so impressed every time I've had a visit with Kang & Ellis. These doctors are patient and attentive listeners. I never felt rushed as I shared my convoluted medical history and my concerns. The evaluation I received was very thorough and the suggested next steps/options were explained to me in a clear and easy to understand manner. On my first visit, I went in feeling apprehensive but quickly knew I was in capable and caring hands. I was also struck by the office's open and inclusive culture. The staff at the front desk were super professional. I could tell that they really love their jobs. Wish every medical practice ran like this one. read more

I was diagnosed by Dr. Ellis in Sept. 2013 as having ALS. Throughout all the tests she had to go through with me, she couldn't have been more caring or more understanding to my needs. She explained everything to me in terms I could understand and she was so patient in answering all the questions I had. Dr. Ellis even called me at home to clarify yet another question I had. I see her every three months and I look forward to every visit. Equally important to me is Joy, Dr. Ellis's assistant. She is super cool, so helpful, has a great sense of humor and she always makes my visits a joy! Joy makes all the other stuff that goes along with this diagnoses so much easier! read more

Dr Cardon referred me to Dr Ellis following a wrist break and severe ulnar pain a year late. I don't understand any of the snarky reviews as I found Dr. Ellis to be personable and she interacts with you along the way to describe what she's doing. She made a diagnosis and even discussed some concerns that she had regarding muscle wasting- common post orif surger. She referred me to someone other than just an OT that could help with that and exceeded my expectations in every way. The office staff was wonderful and called to ensure that I received my results and prior to the appointment were superb. They were also extremely personable at the appointment. If If I need another EMG for a separate issue I would only go to Dr Elli. She is smart, competent an not aloof like so many neurologist that I have seen. read more

I switched providers from Stanford's Headache Clinic (which I LOVE) to Dr. Ellis because I didn't want to make the trip across the bay and I was just on maintenance stuff for migraines. I had weird interactions with her where she thought it was weird that perfumes could trigger my migraines (isn't that common knowledge?) It is her front office that really sucks and has for years. They never requested my authorizations ahead of my appointment which meant at one point my student insurance refused to pay or allow retro-active ones. Recently I was contacted because my insurance denied a claim... a year ago. Well, I had different insurance. It took the office person weeks to return my calls and no matter how I explained this simple fact, she kept sending it to the wrong insurance over and over again. This continued even after I emailed PDFs of my insurance card. How can you possibly be that dense? Date. Insurance. Spelled out in an email. The front office also does a VERY bad job at keeping track of co-pays collected at appointments so later you get a bill and have to go through your records and argue with them. Every interaction actually causes a headache. I don't know how the doctor deals with such incompetence daily. She seemed nice and knowledgeable but my interaction with her was less than with her office staff and you WILL have to deal with them. Just stay away. read more

This review is for Dr Kang. She's treated me for several years now and she is the most caring doctor I have ever come across. Even when she is fully booked, she would use her lunch/break time to squeeze me in when it was something urgent. I had severe vertigo/dizziness for a long period of time, and she helped me recover using natural supplements with no side effects. My latest health scare was lesions discovered in my vertebrae. Dr Kang immediately turned me over to an oncologist. A biopsy was required for diagnosis. The interventional radiologist that was supposed to do the biopsy got very nervous and hesitant in performing the biopsy due to risk of permanent nerve damage in that area, so I did not go through with it. Things dragged on as I worry everyday if I have cancer. At this point, Dr Kang was no longer treating me on this issue, but when she found out about this, she took the initiative to look for the best neuroradiologist for me. I felt much more confident with a radiologist that is very familiar with nerves in that area. The biopsy was successful and it turned out not to be cancer, and I have my life back! I'm really thankful to Dr Kang! She's the best! read more

I've been to a lot of doctors' appointments in the last year, maybe more than in the whole rest of my life combined. Although I've only written reviews of the doctors I had good experiences with, those good ones were rare. As the other reviews here suggest, this practice stands out even among that rare group. Unlike the other reviewers though, my primary doctor here isn't Dr. Ellis but Dr. Kang. So in case you were wondering about Dr. Kang: She is The. Best. Thoughtful, thorough, caring, really listens, and wow she really knows her stuff. My experiences with Dr. Ellis, Joy and Camille have all been great too. read more

+ Knowledgeable + Thoroughly explained things to me + Courteous front office staff - Difficult to get an appointment +/- Parking can be expensive in the lot or hard to find on the street depending on your appt time read more

I made my appointment to see this doctor months in advance and had to wait since she was busy. After all that waiting, I drove two hours to the appointment and was told that Dr. Ellis doesn't accept my insurance despite me telling the office assistants who my insurance carrier was and what plan. All they could muster at that point was an "oops sorry, and tell me it would cost $500 out of pocket to see her and turn me away. No effort to assist or offer some guidance or any kind of help for my troubles despite the fact it was their mistake. Complete and utter lack of courtesy and consideration for patients hardship. read more

Dr. Ellis seems to be a competent doctor, however it is very difficult in communicating with her in emergency situations. I have chronic neuropathy which requires dosages of gabapentin and Norco (a narcotic) for pain. The pain at times is unbearable and I can not sleep. Ms. Ellis's office staff, for the most part is competent, but there were two times where I was met will a wall of indifference: I was directed to contact the on-call physician because Ms. Ellis was on vacation. Also, I was directed to my primary care physician.for my meds. No record was maintained on when I was due for a refill and my office visits were two to three months apart. My Norco supply was on a monthly basis that required a prescription. I have to say, I was treated very poorly and no one took responsibility. I became very angry and upset at the apparent wall of indifference, Today (September 27, 2017) I received a letter from Dr. Ellis refusing service because of my quest to get my meds from an indifferent office staff and an absentee Doctor. My run ins with the staff occurred in July 2017, and I just now receive a reprimand. This Doctor is more in tune with vacationing and remiss in correctly assessing parts of her staff that have a "not my yob attitude". read more

I can't speak highly enough of the care I have received from Dr. Ellis. She has been compassionate, thorough, and very thoughtful in handling my unexplained arm pain and weakness. She did a thorough testing of the nerves in my arms--it was painful, yes, but this is unavoidable when using electric current to evaluate nerve function! Ultimately, she recommended physical therapy which was entirely effective by the time I returned several months later for a follow-up appointment--yay! I would just add that she is one of the warmest, most personable doctors that I've seen--I felt that I had her full attention and that she was willing to spend as much time with me as it took to understand my symptoms and give the best treatment. Plus she has a terrific sense of humor! She and her whole staff are terrific! read more

Dr. Ellis is knowledgable, thorough, caring, and skilled. I've been working with her on my migraines and she really knows a ton, listens, is happy to answer all my many questions, and is open to new ideas. Her approach is pretty wholistic -- not just medications but supplementation, working on posture and stress, etc. Her staff are very helpful, too. read more

This is what her website says: "Dr. Ellis believes that good medicine begins with listening carefully to what you have to say. She considers both the traditional and the not-so-obvious explanations in arriving at an accurate diagnosis and the best possible treatment plan for your condition." and with two 5 star yelp reviews, I thought she would be a great person to see for the really bad migraines I had been having. If I based this review purely on the single appointment that I got with her, I would give it a four or five. She was very attentive and listened carefully to what I had to say. She also respected my desire to not be prescribed medication as the only and first line of treatment for my migraines. Being a neurologist, she was very knowledgeable on the matter and I had waited two months to see her since her availability is very limited, so I figure she must be great. I felt really good after my office visit, she gave me herbal supplements to take that would prevent migraines, and helped me come up with a health plan (changing my diet and birth control). I felt that I was leading the visit since I had a migraine app to track my symptoms and diet. So she really didn't come up with the diagnosis herself. I also had to wait 45 minutes to see her after my scheduled appointment, and she has a $75 cancellation fee. I wish doctors would pay me the fee when they cancel last minute or are ridiculously late to see me. However, she did conduct a pretty thorough physical exam and send me out for an MRI to check for any brain tumors/abnormalities. I was also scheduled after my visit for a follow up another two months out. Now comes the reason for why I would give her a 0 on follow through and after care. Maybe I am old fashioned, but I kind of expect that my doctor, would let me know the results of my test whether good or bad. I was sent home with a CD of over 200 images of my brain scan and with my limited knowledge of brain trauma, I could at least tell there was no tumor. I gave it a week in case she was busy and emailed through this new online patient portal that her office was raving about. She responded quickly, but that she has been busy and hasn't had a chance to look at the results but was told it was normal. As a doctor, wouldn't you confirm? Anyway, fast forward three more weeks and no news, with still the migraines, I got in touch with the office again and received a call from one of the front desk people telling me they couldn't tell me that information over email or phone. I wasn't really sure to what they were referring because I'm pretty sure I am allowed to be told my own medical information. That''s what the portal is for, secure and confidential communication of medical information. I was again told she has been very busy and has not had time to look at my results. Then I told them that I expect a doctor to have responsibility for his/her patient and communicate clearly their results. So I asked them if my appt was another two months out, was she only going to look at it during our appt? How thorough can you be if you do that because it also cuts into patient care time. If you are so busy that you can't look at results, then don't take on new patients. Anyway, then the person told me oh she has looked at it and signed it off as normal and they can mail me a copy of the report. When I got the report in the mail, it was the interpretation from the radiologist at the facility that I had the MRI. Dr. Ellis did NOT look at it, or if she did, I didn't see any notes. So for that, I'm cancelling my appointment for the end of this month and looking elsewhere. read more

I have only seen Dr. Ellis once but she seemed very smart, friendly and knowledgeable about my condition (I have peripheral neuropathy which was made many times worse by a reaction to the chemotherapy drug Taxotere). Every single step I take hurts - a lot. She was able to diagnose me with some simple tests in her office and my medical history. I only mention the following because of another reviewer who claimed Dr. Ellis was inappropriate with people in nontraditional relationships. My wife went with me and had questions for Dr. Ellis. Dr. Ellis was courteous, friendly and in no way did she act in any way other than professional, friendly and concerned about my pain level - she seemed to have no interest in the fact that my wife and I are both women. (Which is what I would expect in Berkeley in 2019). She ordered immediate blood work and scheduled an electronic test for the following week (this week). Her office staff was friendly, very competent and helpful. The offices were clean and pleasant. I look forward to adding Dr. Ellis to my excellent medical team. read more

Really one of the best doctors I have ever seen and unfortunately I have seen a lot. Dr. Ellis is extremely intelligent and yet knows how to make it all understandable, and treats her patients as intelligent too. She is willing to investigate in order to find the cause of a problem and yet doesn't go overboard with unnecessary tests or procedures. But most importantly, she is incredibly compassionate. It's amazing how much it helps to just have a physician listen without interruption. That alone is worth five stars! But truly, I trust her implicitly, and I'm so grateful to have her as my doctor. read more

Very kind, thorough, knowledgeable and helpful. Excellent physician. Highly recommend her.

Dr. Ellis is a remarkable physician. I went to her for a nerve injury from a shoulder surgery. I was distressed about the injury and unsure of what to expect. Dr. Ellis seemed very intelligent and knowledgeable, but also caring and compassionate. She performed a nerve test which I had received years ago and this time it seemed easier because of her skill and presence. I left with a realistic view of my recovery possibilities and hope for the best outcome. If you need a neurologist, I highly recommend Dr. Ellis, read more

I was injured and in incredible pain from a herniated disc, bone spur and a pinched nerve. At the time I didn't know where the pain came from except that it had crippled my lifestyle and was physically debilitating. I found mention of Dr. Ellis on the Berkeley Parents Network- knowing that BPN is a tough crowd I took their advice. I cannot say enough good things about Dr. Ellis. For starters she is highly attentive, warm and down to earth. Her kind demeanor makes it easy to thoroughly relay your symptoms and concerns - in addition she was very inquisitive and able to discover the root of my problem. I had multiple appointments with her and it is clear that she loves the science of her work and the people she is helping. She made an effort to move my care along quickly and did not hesitate to do all the necessary testing to be sure of her diagnosis were correct. In order to get a test completed for my neurosurgeon appointment -she adjusted her schedule (and that of her staff) and came in early the day before leaving on vacation just so I wouldn't have to wait and be in pain longer or risk further damage to my nerve. She made adjustments to her schedule like this twice. Her discussions with me have been complete and she relays everything honestly and in layman's terms so that you can fully comprehend her diagnosis. She has followed my care along and called me after my surgery just to check up on me and to discuss my progress. I wish there were more people like Dr. Ellis in the world. She is a wonderful person and a great doctor- you will be in good hands with her. read more

I highly recommend Dr. Ellis. She is a very intelligent, caring professional. She spent a long time with me, listening and helping to figure out what could be wrong. Her recommendations were excellent. One drawback? She is popular, so it might take a while to get an appointment. However, the staff can put you on a wait list and get you in sooner--that worked for me. read more

Dr. Ellis is great because she collaborates with me and wants to hear my feedback, so that she can share anecdotal evidence with other patients. I can also talk science with her and she validates my own treatment experiences and evidence. Her approach combines scientific treatment, yet she is down to earth and maintains compassion. She returns calls promptly and maintains a calm curiosity about my symptoms. But she also comes up with a game plan so i know that she is active in trying to help me. I am so happy that she is helping me and is empathic around severe pain needs, especially those of a neurological nature. The Berkeley community is lucky to have her. Her medical assistant is amazing too! THANK YOU Dr. Ellis!! read more

I've been inexplicably ill for some time and have been unable to find a doctor to help diagnose my symptoms. Dr. Ellis has been very responsive and proactive in her treatment. I feel fortunate to have found someone that cares enough to try to diagnose the myriad of symptoms I have without judgement (oftentimes doctors judge chronic pain patients inappropriately.) Dr. Ellis is professional in her approach, but caring in her delivery. She's already discovered more about my condition in a hand full of visits than medical professionals that I've been seeing for years! Not sure what I'll ultimately discover, but I'm more optimistic than I have been in a long time. read more

Three issues in brief: (1) She recorded incorrect info in my file, and (2) She is abrupt and wastes the time of the patients, office staff, and even herself. (3) She delays looking at test results. Details: (1) Dr. Ellis recorded incorrect information in my file, saying that we had discussed a procedure that we had never discussed. It is a memorable enough treatment that I certainly would have remembered a conversation about it. (2) Although during my first appointment she was very kind and helpful, the following 2 appointments she was abrupt to the point of rudeness. She refused to stay for 1 extra minute to answer one question. I left a message with my question with her two wonderful office workers. For 3 weeks, she sent messages through them to my answering machine about issues that had nothing to do with my question, while I kept calling back to re-state the same question. After 3 weeks, she finally called me in person -- It took her only 15 seconds to answer my question that she could have answered 3 weeks earlier. According to Dr. Ellis, good time management is a priority for her. Ironically, the reality is that she wastes the time of her office staff, her patients, and even herself. I will never go back. (3) Another crucial factor as to why I will not return to Dr. Ellis: I have had MRI's elsewhere over the years, and have the films. When she sent me for a new MRI, she said that she wanted to see the old films for comparison. I confirmed with her office staff the hours that the office was open so that I could drop off the old films before my follow-up appointment so that she would have plenty of time to view and compare before I saw her again. They knew that this was the reason I would be making a special trip. I drove the usual 40 minutes through Berkeley traffic and paid for parking, just so that she would have these films. When I came to my appointment a month later, she told me that she never looks at films until the patient is right there with her, because that is more efficient time management for her. This is frustrating and disturbing on 2 levels: (A) Why didn't she and her office staff tell me I could hang onto the films until my next appointment and save the time, physical energy, gas, and money, and (B) What if something had been wrong? What if my condition had progressed at an alarming rate? Doesn't she care enough to even glance at her patients' films? My feeling is that this is not only cold, but ethically irresponsible. read more