Dino's is an downtown experience, for people who like wacky and tacky…read more Dino's in NOT a franchise sports superstore, with no minds and no help. I mean look at the picture of Dino... He has a freaking propeller on his hat!! you know this has to be a fun store to buy your next pair of Adidas. Dino is the sole reason why you should buy local. - Wayne

Dino is a man among men. He is outgoing (to say the least), he appreciates his customers, gives…read morerelentlessly to his community and can recognize a business opportunity 1.6 kms (a mile) away. Carry on and on Dino!

Walked in at 9:30am and got a dirty look from the girl behind the counter as she loudly sucked on…read moreher iced coffee...? I said "good morning" and all she did was turn away from me to a work colleague and starts talking about a text she got from someone...? It's early so I ignore the little snot and keep going. After 10 minutes of looking at work out gear I head to the washroom. As I'm walking up to the gents I hear a "need a key", I look around and see 2 supervisors standing bitching about a customer. The guy looks at me again and says "yeah BUD, you need a KEY!" I respond "thanks where do I find the..." I get completely cut off as he, without looking at me says "pro shop" (clearly very annoyed)! At this point I've already decided that I will NEVER set foot in this retail outlet again. I use the washroom and return the key. As I'm walking out I say to said Snot "have a good day" to which she loudly responds..... "YIP"! Holy Shit!? As I sit in the parking lot writing this I'm still in shock at how I was treated! Never will National Sports get another dime from me!

Charging 80 bucks for a Saunders, EE, Cecil (ex jays) jersey is a rip off. They might have a large…read moreclearance section, the sales still STINK. if you can catch A RARE high clearance sale, might be worth it. Overall prices are ridiculous.

Olivia is amazing. Always helped when needed, great place. Possibly the best cashier here!read more

I've visited Garb and Gear more times than I could count. Only twice have I ever been able to make…read morea purchase, on account of the fact that they NEVER have anything in stock. Only thing I've bought there was a Jays Tshirt. Always shopping in season for gear for hockey soccer and baseball. Needed hockey pucks once, out of stock. Soccer shin guards? Out of stock. Went in today, looking for practice baseballs. Would've accepted any baseball. No staff came to help until I signalled for one, despite having three employees standing around chatting on the floor. Asked if they had baseballs. The woman who was working motioned to a tiny basket of softballs on the floor and said that's all they have. Didn't seen very interested in the customer, even though I was the only customer in the shop. The management is routinely rude to customers, and the staff generally seem to just not care. I'm never wasting my time walking there again. I'll just drive to sport check in London next time.

This is a large store for an independent owner. It isn't anywhere as large as Bass Pro or Sail but…read morethey make up for that with much more focus on their customers. Hey have a good selection of rods, reels, lures, well pretty much anything an angler would need. In some cases they are actually cheaper than Bass Pro! They stock the normal fishing equipment but they also carry electronics, ice fishing gear, fly fishing gear, a limited selection of apparel, and live bait. They have knowledgable and friendly staff as well. If you live in the Kitchener/Waterloo area, this is a good store for you to check out the next time you need gear.

From the owner: We are one of Canada's foremost suppliers of fishing tackle. We strive to offer a complete…read moreselection of everything needed to increase fishing success with quality products and expert advice.

Terrible experience. I bought a pair of Umbro soccer cleats…read morefrom this store on October 17, 2023 and played soccer on Friday, October 20, 2023. Ten minutes into the game the sole of the shoes started to fall apart (attempted to add picture, but conveniently rejected by server) and I had to stop playing. On a closer inspection of the shoes I found a label on the inside stating that the shoes were manufactured in 2011, ... yeap, 12 years ago, so no wonder the sole was all brittle and broke apart. I went to the store on Saturday, October 21, 2023 to return the shoes and get my money back and I was told that I can only receive an in-store credit or a replacement. I paid real money on my shoes and therefore I want real money in return. I do not need anything else from your store and definitely not another pair of cleats from a store that sells old/ancient merchandise. Moreover, at the time of buying the shoes I was not informed about your store policies and the receipt does not include any information regarding returns. So practically you misinformed the client by withholding information at the time of selling the goods. Since this is the only reply I got from the store (customer rep talked to the manager), which seems to contravene with the Sale of Goods Act, R.S.O. 1990, c. S.1 with respect to private businesses being obliged to provide full return for defective products, I reported the issue to Consumer Protection Ontario (Ministry of Public and Business Service Delivery) and to Better Business Bureau. And since I missed a soccer game that costs me $15/week and wasted gas (~$5) driving for nothing to your store today, I asked to get reimbursement for these, too. I truly hope to receive my money back soon, as I will definitely take this to a media and legal level if needed. I am also pretty sure Umbro might want to hear about how your business devalues their brand, which is next on my list this week. Business like this should not exist in Ontario.

Very accommodating in times of COVD. Set an appointment in order to serve customers safely. Very…read moreknowledgeable and friendly. Would highly recommend.

Awesome store. It's huge. Much better selection that the store in Pickering…read more The stuff is super friendly and helpful! We came at the end of the day on the New Year's eve and I forgot my purse when I was leaving. I only realized when I was on my way home when they called my husband's cell from my cell phone. Although the store was already closed, they waited for us to come back and pickup the purse. So very grateful. Awesome-awesome people!

The Big K needed a hockey stick which would, unbeknownst to me, require a lot of cash and plenty of…read moretime to research things like flex and feel. Ho hum. Not my idea of shopping. So the Big K headed in first while I went to Dollarama nearby to waste some time. How long could buying a hockey stick take? I finally had to enter National Sports to investigate the Big K's disappearance and within record time I was greeted by a very friendly salesperson who not only found The Big K for me, but three perfectly wonderful, very expensive hockey sticks that could significantly improve The Big K's game (and in sum total cost more than my dishwasher.) After much careful consideration, The Big K finally settled on "just one" (thank goodness) from this neatly organized and well-stocked store. I rushed the Big K with stick in hand to the check-out (in an effort to prevent him from buying anything else.) Even the cashier was super-charming and personable and made paying the large bill less painful. Final words: bring lots of cash. This store is conducive to shopping.

Absolutely no customer service. i was met with a very rude staff, unhelpfull,…read moreunprofessional.

We are so lucky to have a store location in Waterloo. They offer reasonable prices for outdoors…read moreclothing and equipment for cycling and camping. Quality and styles and colours are current and are very comparable to other high end brands. It's the fit that counts, not the label. A++ for excellent prices.