The early communication was very good but I was disappointed in the results. They said a deep…read morecleaning was needed and spent extra time there. When my agent came to look at the property there were too many obvious areas not cleaned. Countertops still had obvious signs of dirt, debris on the floor and bathtub was as if untouched. The only reason I'm giving them 3 stars is they came back and made it right but a whole week later! If it where my business I would have gone out there when notified to rectify. Really disappointing with the reviews I saw and what I should have received was the same quality.

Very competent team, good communication and punctuality from start to finish. Would recommend for…read moreoffice cleaning and residence only.

It's been a pleasure my office has been maintained for 3 years truly appreciate this teamread more

Was in contact with this company for a cleaning job. They communicated with me over the Yelp…read moremessage system and confirmed a Tuesday evening appointment. Sadly, Tuesday evening came and after a phone call to them, the owner said that someone else had scheduled the service for Wednesday. Needless to say, that required a start-over process on my end. I'll own that perhaps I should have been in voice contact rather than relying on the messaging system, but the service was quite responsive through the Yelp system. Mistakes happen, but can't really recommend this company.

Recommended. Just wonderful! They treat folks RIGHT!…read more Had a very bad experience with another clean-up and restoration company based in Dearborn (which was Servpro-Dearborn who I do NOT recommend - see my Yelp review about them). However, weDry Restoration were much more attentive, better priced, did a much better job, and were friendlier. They were very understanding to the needs elderly parents's flooded basement the area recently had. My parents are in their 80's, and, could not have been more happier with weDry Restorations, and neither could I.

I had a great experience with weDry Restoration. I had first contacted a different company due to a…read moremold smell in one of our bedroom closets. The other company came out, seemed knowledgeable, looked around the house a little (didn't go into the attic or do a deep inspection) and did an air mold test. The test showed high levels of Pen/Asp mold group in the master bedroom but the other company was unable to come back for almost two weeks and could not provide an exact quote until they came back. Due to my autoimmune issues and the symptoms I was having, we did not want to wait that long. That is when we contacted weDry. I was very overwhelmed due to the situation and first spoke with Amy, who was very kind and understanding. Even though she was professional, she made me feel comfortable, like I was talking to a friend instead of just a business. She was able to have someone out right away to do an inspection. When Mike came out to do the inspection, not only was he also kind and professional, he was extremely thorough. Pulling back the carpeting and padding in the closet, going up into the attic to look around, and even looking through all of the basement insulation. I was very impressed with the time and effort he put in to finding the source of the mold smell. WeDry was able to get a detailed quote back same day that showed a breakdown of every single expense so you know exactly where your money is going. I was also impressed by how quickly I would receive email responses from Amy or that she would touch base to see how I was doing. The cause of the mold ended up being due to an outside issue and our HOA stepped in to handle the repairs, using their own company. However, if Amy and Mikes work ethic are a reflection of weDry Restoration and the rest of their team and services, then I would say they are an outstanding company and believe that other companies should take a page from their book.

I have used them before and was very pleased. They took good care of everything. So, when another…read moredisaster hit, they were the only ones that I considered calling!

Mike and Aaron and their team (Travis, Luke, Matt, Jill, JR, JB, and Levi are knowledgeable,…read morepolite, and responsive. They handled a water damage situation that had been sitting almost a week, right down to removing frozen drywall and insulation. They came early and stayed late until all the debris was gone. I would work with this team again.

Andrew and Jeremy were awesome. Andrew showed me the filth inside the vents that had never been…read morecleaned. We just purchased the home in July. They also cleaned the dryer vent. They sanitized the vents and the house smelled great. They also cleaned up when they were done. The price point was the best of the three estimates that I received. I will call back in a couple years and recommend them to family and friends. Awesome guys!

Great service - fair price. Good communication from start to finish. Already recommended them to a…read morefriend!

Amazing, reliable, and thorough cleaners. They are the best, and have even been able to squeeze in…read morea last minute cleaning for us before we have guests stay, which really helped. Highly recommended. They are very professional and easy to work with.

Okay, to start I didn't personally contract this company. I worked with a realtor who recommended…read morethem. The initial quote was $250 for a deep clean of my house (excluding the garage and the basement). I'll note that my house is generally very clean; when the cleaners arrived, my house was not in bad shape at all. Initially, 3 women showed up. I let them in and they began do what they do, not long after another woman and the owner Sergio showed up. At no point did Sergio speak to me about the services or what they were doing; they just all seemed to be busy cleaning. My personal opinion is the service was okay, but they ended up charging me $407 for additional deep cleaning. This wasn't communicated to me, and to be honest, any additional time they spent cleaning was entirely due to their lack of urgency not what was actually needed. I called and complained; and they decreased the fee to $365. I have no problem paying for a service, however I think this interaction was a not very good, and I'm not happy with how it appeared they were just trying to take advantage of the situation. The costs of this service compared to the work I actually feel they did doesn't line up. If you charge for additional time, it should be very clear where or why that time is needed; I feel they (the cleaners) moved at a pace that didn't allow them to complete the service in a reasonable time.

Came to give me an estimate. I was home. They said no one answered and left. Did not try to call…read moreme. When i called they offered to reschedule. No apology. Don't have time for this. I don't care how good they are. Very unprofessional.

Yesterday I gave a one star review of this business. Today I…read morewas called by the lead person for Housekeeping Associates She was very apologetic and felt terrible about my experience with their company. She discounted my bill by quite a bit was willing to do anything she could to make things right I felt she was sincere and was truly disappointed with the work that was done especially after I gave her more details. So I feel you should give this company a chance She also stated they like to have the owner review the completed work before the crew leave especially for first time customers I do appreciate them contacting me.

I'm impressed and thankful for the Power Vac team. They were on time (and made a courtesy call…read morewhen on the way), patient as we wrangled our 6 pets from room to room and did a great, smooth job of cleaning our our ductwork (on a 25 year old house in which the ducts had NEVER been cleaned. Thank you April and the entire Power Vac team - you have 2 thumbs up from us!

I must say I am thoroughly impressed with this company. We moved into our house last year in July,…read morethe previous owners lived here for almost 30 years with cats. I was hesitant to do an air duct cleaning as a lot of people say it's a scam. I can whole heartedly say it is definitely not. I reached out a few weeks ago and was waiting to make an appointment, I have a young baby and needed family to sit for me as I was worried about dust for her. I got a call this morning asking if I was still interested as they had a last minute opening and could give us a good deal and man was it a good deal! There was some dust so I'm definitely glad I had my mom baby sit. The gentlemen who did the cleaning were awesome! They took the time to clean each register, took off their shoes and were actually quite quick I think all said and done it took a little over an hour! Additionally to prove to myself that it "worked" I took before and after photos from the same vent. They did also show me the area they removed to access and it was equally gross. I'm so glad they had a last minute opening and gave me a call! I think for the size of my house and the price they gave it was a great value for such a big house. They cleaned up nicely after, I do have a little vacuuming to do but nothing out of the ordinary. Very professional and responsive to questions. The technicians were also knowledgeable, and let me know cat dander can live up to 20 years in your vents! Gross! But also so good to know. Thank you power vac!