Me and my husband recently traded in our vehicle and Hannah was SO amazing throughout the whole…read moreentire process. She was extremely helpful and patient! We appreciate her willingness to get us easily in and out of the door. We definitely recommend her as your next salesperson! Very professional and welcoming! Give that woman A RAISE!!

Had two toyotas get the same trans service and the prices were different same teans same advertised…read moreprice..they charge weird fees and none are consistant. But toyota has you for repairs if you want the car to last

Great vehicle great people thanks Scott and Debra. We were looking for our last truck and we got…read moreit.! Highly recommend!!

Another purchase. My go to used car dealer. The Hancock's stand behind their autos. Pleasant no…read morehassle transaction. Good honest folks.

I brought my truck in because the radio kept cutting out. Nissan diagnosed it as a faulty unit that…read moreneeded to be replaced, but said my extended warranty company needed to send an adjuster to verify the issue first. When the adjuster arrived, Nissan claimed they couldn't duplicate the problem. So I take the truck home -- and surprise -- it immediately does it again on the drive back. I call and they tell me to bring it back in and they won't charge another diagnostic fee. I also explained exactly how to duplicate the issue so they'd be ready when the adjuster came again. I check in the next day and they tell me they were able to duplicate the problem, and they're just waiting to show the adjuster. But when the adjuster actually shows up the following day, suddenly the issue "can't be duplicated" again -- and now the service rep tells me it's probably just my phone. Well, it's not. It does the same thing with my wife's phone too -- and again, they previously told me they saw the issue themselves. Total waste of time and zero accountability. I'll gladly drive farther to another Nissan dealership before I bring my vehicle back to this one. Absolutely unacceptable service.

Best customer service and special order support…read more Outstanding attention to details and professional demeaner to ensure you receive the correct part for your Nissan! Ms. Charlene Martin Inventory Manager

Got the EXACT truck that I wanted after 6mo of shopping around for a 1794 Edition Tundra. There…read morewere a few hiccups in the process but the sales manager made everything right and after owning my truck for a couple of months I still get pumped every time I crank it up. It's just an AWESOME truck. Staff is friendly and capable. Location is spotless inside and out. The free gourmet coffee machine is a pleasant touch. I personally can't think of much that is missing. Sent my parents over for a new Ridgeline but they shop around endlessly for the best deals like I do so if they don't buy it here it's because they found it for a dollar cheaper somewhere else lol.

They are always amazing to us. They are very helpful and are honest and upfront. Thing in the…read moreservice department are always done within a timely and reasonable manner.

Would never in a million years recommend this place!! Came for a simple recall fix and left with my…read morecar still NOT fixed and marks everywhere on my car that will not come off! Ridiculous!!

Average location average place the atmosphere is OK if you sit outside the food is good. It's not…read moregreat very pleasing. It's mostly a place where you can socialize and talk to your friends. The menu is good but not great. It's kind of limiting too so you really gotta make sure that it's a place where you wanna order from or you wanna sit there and eat great place if you have a birthday do I highly recommend it no do I say no to it now absolutely not give it a chance to get a shot some people swear by it I don't I just don't care for them for the place but that's my personal opinion and I hope you like it and if you don't like it well bon appétit somewhere else and if you find a better place let me know

The Exclusive Auto Brokers staff is outstanding! They worked hard to get financing and treated me…read morelike a king. I couldn't have had a better experience with a dealership! Their selection of top notch vehicles is great and they had exactly what I needed. When I need another ride Exclusive will definitely be my first choice and I will tell all my friends to check them out! Thanks!

Sean was supper helpful during the process. Jeff is super knowledgeable and there to help with any…read morequestions you may have. Recommend

Again, they continue to disappoint…read more We are a one car family. My husband has spent 9 hours so far between 2 visits and the problem persists. Today the " next part" is in. They are demanding that we leave our only vehicle with no loaner. If not we wait all day this time. I'm sorry ... what is the problem. Do not buy your vehicle here is you like good service. From purchase until now I am disappointed in this company.

Brought in my 2020 Rubicon for CEL diagnostic/service. The CEL did not activate after I dropped it…read moreoff. They drove it a few times and still no CEL. Champion did not charge me the diagnostic fee even though the tech had time invested in it so the technically could have.

Terrible employer, doesn't follow OSHA regulations, boss is always absent. HR rep is extremely rude…read moreand unprofessional. Constantly putting more work on the employees because boss is gone. They get a one star because the Sales Rep are good people, but the other are just bad individuals.

They could sell cars that actually work. It would also be nice if they actually did the work they…read moresaid they did on the vehicles. My husband and I bought a vehicle from them and we have put enough money into it to have paid it off most of the way and we haven't even had it a year.

Great service, fairly reasonable prices (especially for a dealer). They do a good job of inspecting…read moreyour car and allowing you to choose the direction you want to take. I'm a repeat customer.

bad, do yourself a favor and do not expose your vehicle to this people. they are very incompetent…read moreand rude. I found Wendy's thrash in my car after I pick it up, and even worse my fuse cover when missing and they couldn't take responsibility for it.

5 stars for LUKE and 0 stars for Jason. We had an appointment with Jason for an oil change at Ford…read moreEstabrook. When we arrived there, the man in the first front desk, he asked what was I getting done today and I told him I was scheduled with Jason to get an oil change and I know Jason heard me because his desk is the one next to the man. Jason was busy with two other people and he was not following Covid regulations. He didn't wear a mask talking to the people before me and didn't practice social distancing either but then he saw me wearing a mask and then wore a mask when he was around me. I waited for a good 20 minutes until Luke came by and helped me. He was very sweet and extremely helpful. Luke just got finished helping a customer and approached us quickly so we didn't have to stand around for too long. We saw Jason just roaming around and not doing anything and Luke said he will help us instead with the oil change. We were so glad that Luke has so much great customer service and Jason wasn't the ideal the person to be speaking with next time we're in to service our car. Great job Luke! Had to edit my review. I just looked at my app and it says I have 9% oil life left and it was updated 17 Hours ago. Ford Estabrook didn't even change the oil out my car and I have to waste more gas to go back there to get it done right. I paid $54 for a oil change here& they didn't do squat to my car. WTF.