Terrible employer, doesn't follow OSHA regulations, boss is always absent. HR rep is extremely rude and unprofessional. Constantly putting more work on the employees because boss is gone. They get a one star because the Sales Rep are good people, but the other are just bad individuals. read more

They could sell cars that actually work. It would also be nice if they actually did the work they said they did on the vehicles. My husband and I bought a vehicle from them and we have put enough money into it to have paid it off most of the way and we haven't even had it a year. read more

all of these dealers are the same in that area. they are in the business of collecting down payments for junk vehicles and then repossessing them. wash rinse repeat. stay away. you have to be a shitty human being to do what i've seen them do a few people. read more

They don't abide by their contracts. You have 10 days after Repossession to Pay the balance per contract. However I was only given 4 days and now the car is A lost and I still owe the balance my credit will be blown. I'm seeking legal Help now. Also they'll make you pay for Insurance but won't clear the car to be fixed until payments are made when they not even due yet. read more

DO NOT BUY THE 2016 BUICK ENCORE !!! I bought it on October 31st 2024 and when I was test driving it I noticed it was jumping and when I asked Bill he told me it was just changing gears. I shrugged it off. when I drive it off the lot the check engine light came on and when I told them he told me bring it back up proceeded to plug it up and told me just to run nonethanol gas through it. I do that and then it stops cutting on when I put gas in it. On top of it not cranking. On top of it jumping when I stop at a light. within a month of me having it I was having so many issues with the car and they told me to bring it to the shop. I asked the shop and they told me it would be $55 for me to pay for them to look at it. As I just payed my car note and did not have any money left. Nor another car to be out of. They told me to take it to Autozone and when I took it the place told me it was not worth it and there would be many more issues wrong with it. they told me that someone disabled the actual problem so they did not know what the problem was but it seemed like it was transmission issues. I tried to talked to nu way but they dismissed me said they would not give me my money back or give me another car. keep in my I've only had the car for a month. Not even that. After I payed my car note the car started overheating and I would have to continue to put water in it. Then it started smoking. I had to change the coolant hose. then it would still overheat. I called and asked for my paperwork but I never received it. It slowly started breaking down. Next I got an oil change after I payed my note but not even a week later it was telling me I needed oil. Now my car overheats every 15 minutes I go and I can't even go over 30!! Please do not buy the Buick Encore or any car from here. please!! read more

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They will tell you that you have a 12000 mile 1 year warranty but trust me it's not true. I paid a down payment got my car and 9 days later the Motor blew. They wanted me to pay 1800 dollars to have it fixed and I had not paid one note on the car. The guy told me I put 1000 miles on it but it don't matter if I put 5000 I was buying it. I told them I was reporting to Attorney generals office and I did. The guy hung up on me. read more

I hate this place will never go back!!!! i was 4 days late on my payment i called them the day before and let them know id pay the next day , she said it was fine . i work overnight on Thursday night leading into Friday morning , i walked out the door from my job and my car was no where to be seen . i called the police thinking someone stole it . no nu way took it . and since i work in louisiana i couldn't get it back because it got repoed in louisiana and it cant be redeemed . so now i'm stuck without a car stupid fucking people ... not only that i have to pay $50 to even get my shit out the car . read more

I'm urging anyone please do not purchase a vehicle ...I got my car in 2021 the month that covid started it I paid 20,000 for a 2017 Hyundai OK now follow me this year Feb 2024 I paid my last note but guess what there is a fee or payment call Residual that was in fine small print that they really don't explain after I paid OFF my car I have to pay the "Residual" which is a additional 5000 dollars they holding my title and guess what they treat that payment just like a regular car note u late they repo it should be against the law to rob people but its legal NU WAy is a shady car lot enter at your own risk read more

I drove a friend of mine trying to help her make a decision as to purchase to drive. They were giving her the run around as expected. Without even getting out of my car I could tell that their inventory as you call it was in terrible condition. Bald tires and others including space saver tires almost flat. Bumpers barely hanging on a black spots from leaking fluids. Of no washed vehicles anywhere. Good way to impress potential customers. I didn't even get out of my car and I could see this. I would hate to start opening the hoods of these cars and actually start checking stuff. They remind me of the old snake oil salesmen. People of any credit good or bad shouldn't have to deal with thieves like this. I guess the state of ms doesn't care either or they would have been shut down a long time ago. Hell no I wouldn't buy water from these people if I was dying of thirst!! read more

I would not advise anyone to buy a car from these people. They screwed me over and now I'm stuck with no car. They're some dirty . Just remember it's always going to come back on you and my God has an all seeing eye. So I can't work. You make money at the expense of people. Lives are ruined over money. I hope this place gets what's coming and it may not be today or tomorrow but it will be. I wouldn't let my dog buy a car from Nu-Way. That's if I had a dog and if it could buy a car. I wouldn't give this place one star but I guess you have to. I'll be homeless in a few days now read more

if I could give them 0 stars I would. I bought a Kia Forte 2017 for 340/month they offered me insurance in the store lmao. They been snakily going up 20 or so bucks every month. not only that when I got it it looked fine, ext thing you know everything doesn't work. Maintaining this car takes more than the 650 to keep in my possession what with all the insurance and car notes. Then they are rude. they sold me a lemon. Several connection issues, parts on the car that aren't meant for the car itself, bad tires, corrosion and pollution, problems every where with this car I'm not dealing with it anymore. read more

Do not do business with them! A friend was 1 day late on insurance proof They called her in the evening on her long drive home and by the time she made it home it was too late to return the call. First thing next morning she got the insurance handled and sent in to Nu Way. Nu Way called once at 4:56 pm on Wednesday evening. Then put in the repo order at 5pm. I was with the vehicle when it was being repo'd, she was 5 minutes away and they would not wait. Nu Way would NOT release the car without the $300 repo fee. read more

I have never been treated in such a way in my life and that's being light. Do not allow yourself to be subject to this type of treatment unless they fix the problems...and I do not recommend. read more

So I see a truck and having an older car already think this is my chance for the cash for clunkers. I look at a few trucks and decide on one. I tell them I want to drive it. Ok they say we can go around the block. Weird I want to go onto I-10. Nope can't do that. Insurance reasons we are told. So anyway we buy the truck. Going home check engine light comes on. No big deal I was a mechanic for years. Check code and random misfire. Changed all the spark plugs. Drive again. Cylinder 3 misfire. Change #3 coil. Drive again. Same thing. Start looking online and it's a problem with 5.7l hemi from 09-16. Great. I bought an extended warranty being a used truck. Call warranty company after Nu-Way says out of their hands. Warranty is with auto vehicle protection. Call them and they say take it to gulf coast outdoor world (Sumrall) on hwy 49n in front of Harrison central high. So I did this two weeks ago. Needs new motor. Ok. Let's get it done. Not so fast. No vehicle to drive. Had to make first payment while it's at gcow. Nu-Way won't do crap. Finance company won't do crap. Gcow is Trying but they are at the warranty companies mercy. My opinion is do not repeat do not buy from Nu-Way!!just hoping to have truck back by Christmas. Nobody has offered anything. No rental car or one single thing. Warranty doesn't buy new parts. Used or salvaged parts. Equivalent or better is all the offer. Buyer beware. Nu-Way is not to be trusted. read more

I prchased a vehicle from this location on March 29th 2016. I'm a single mom, and was struggling at the time, due to my vehicle breaking down. After running my credit, they informed me, that I had no chance of ever getting financed at a big dealership for a vehicle. But, they could approve me for a 2010 Nissan Versa with 130k miles for $367.00 month, since they do in-house financing. Feeling leary, I signed my life away, due to desperation. After all, they said my credit was SO horrible, they were the only choice I had. I didn't even get to test drive the vehicle before signing the paperwork. I drove it home, and after parking it in my driveway, I noticed the front bumper wasnt completely connected to the frame. As I looked closer, I realized it was being held on by paper clips.     Since it was late at night, and they were already closed, I couldn't do anything about it. As I drove back to Nuway first thing in the morning, the check engine light came on, and it completely broke down on hwy 49. I was literally bawling at this point. I told them about the bumper, check engine light, it breaking down in the middle of the highway with two children.   They had the audacity to tell me (after ripping me off) "good luck proving it, there's no lemon law in the state of Mississippi." I begged them to allow me to surrender the vehicle, and get out of the contract. I didn't even have it for 10 hours.They refused. I called their financing company Credit Acceptance, and their legal team at 1 800-634-1506 explaining the situation again, begging to surrender it. I got the run around for about 6 months. They eventually repoed it, filed a judgement, ruined my credit, and now it'll take years for my credit score to recover. What makes me feel even more embarrassed is the next day I went to Pat Peck, and was approved for a 2016 Nissan Versa with only 4 miles for $304.00 a month. My credit wasn't THAT horrible...  However it is now!!    I feel like I was taken advantage of. Albeit it was partly due to my own ignorance. Live and learn.. Point is... This was the worst, and I mean absolute worst service I've ever received in my entire life. They're straight up crooks, that will put you in an upside down loan, for a lemon.   I wish I would have read the reviews on Google before I ever went to their car lot. Because, the vast majority of reviews were from people dealing with the same situation that I was.             Shame on you for doing such bad business, and taking advantage of low income single mothers. Dont ever go here!!!! Read reviews, and know your credit score!!! read more

I got my car February I made all my payments. July I was in the hospital with liver failure I am on a transplant list its called UNOS. Waiting on a liver. That car was my only guarantee that I will make it to the hospital to get my transplant when they page me on time. I told Matt I was in the hospital and I lost my bank card and am waiting on a new bank card I will pay when I get one they repossessed the car the day my bank card came in because I was not in Mississippi ( I work in Louisiana and my Doctors are in Louisiana Tulane hospital) I have been in and out of hospital so no I have not went home because of health issues but my residence is long beach Mississippi. I still live there they will not reinstate my car. So basically I feel if you lose your bank card and it takes 10 to 14 days to get it you lose your car anything happens you lose your car 5 day late statement in their papers so if you get sick or anything you wasted your money. And screwed up the credit you were trying to build. In my case I might lose my liver if I cannot afford a new down payment some place that's my life. The car was not worth it. I would have done better buying a 1500 pos. Cause I could have fixed that. read more