The Exclusive Auto Brokers staff is outstanding! They worked hard to get financing and treated me…read morelike a king. I couldn't have had a better experience with a dealership! Their selection of top notch vehicles is great and they had exactly what I needed. When I need another ride Exclusive will definitely be my first choice and I will tell all my friends to check them out! Thanks!

Sean was supper helpful during the process. Jeff is super knowledgeable and there to help with any…read morequestions you may have. Recommend

Very professional, very informative Great experience, they…read morewill find the best prices on parts. Thank you M.& S. Lawless

I took my F-250 there to have the gear shift inserts replaced. During this process they shattered…read moremy dash in numerous places. They taped and glued all areas, installed it then took photos of the dash and claimed the breaks were all there. The owner is a flat lier. There was one small 1 inch crack at the top middle. He refused to replace the dash.

Great vehicle great people thanks Scott and Debra. We were looking for our last truck and we got…read moreit.! Highly recommend!!

Another purchase. My go to used car dealer. The Hancock's stand behind their autos. Pleasant no…read morehassle transaction. Good honest folks.

I barely had time to finish my "this is gonna cost a fortune" panic before they had my Honda fixed…read moreand ready to go. Everyone was cordial, prompt, and professional. The service was top-notch, the repair was done right, and the price didn't require me to sell a kidney. Fast, friendly, quality work. My Honda left happier than I did--and I was pretty happy.

They're honest and will tell you up front if they can do the job and what it cost and estimated…read moretime to finish. If you're tired of other places along Hwy 49 blowing smoke up your butt and inflating your costs because of trying to increase profits like car dealerships then this is the place to go for Honda's. Yes some parts have to be paid for ahead of time. They're not a bank after all. They are usually pretty well booked up so you will need to make an appointment unless you're really lucky. They don't do tires. For that you will need to go somewhere else. I'm glad I found these guys and I wouldn't trust anyone else with my Honda for mechanical work!

I am the third generation buyer from Chuck and Kelly my family has been buying cars from here since…read morebefore I walking now my nephews being the 4th generation has gotten their first vehicles from here and if you want an honest used car dealership that works with you and makes you feel at home this is the place to go even if you're just thinking about getting a vehicle but not quite ready yet still stop by and at least talk to Kelly and meet the crew and let them know what you will want when the time comes around they will keep you in mind so when that vehicle of your dreams falls into their laps they will remember you and contact you to see if you're still wanting that vehicle and if you are ready and they will do whatever it is possible for the keys to fall into your hands and when you already have a past relationship built with anyone you already know they are going to go the extra mile for you because at that point you're not just a customer you're family and that's what its all about especially when buying anything from anyone you want to be comfortable and confident that you are being done right and thats exactly how I feel when I walk into Chuck Ryan Cars and see Kelly standing there in her dads shoes! Thank you Chuck and Kelly! Hope all is well!

I bought a 2012 Honda Civic on June 3, 2012. (1). First thing that happened: on dashboard light…read morewas flashing about a tire sensor. They did send the car to Goodyear and they fixed the issue. (2)second time I carried it back and told the office that it was dying on me when I would turn a corner. The mechanic said there was no problem because I just didn't hsve the key inserted properly. (3) third time I carried it back I told them that when I like stopped at a stop sign then start to go forward, it would hesitate then this BIG SURGE forward would happen. It would scare me. The mechanic said "well, the engine light does not come on so maybe you need to use a higher grade of gasoline." So, I go to Polk's and fill up on their most expensive grade the had and spent close to $50 filling up because I was going to Mobile to my sons for the 4th of July. (4th issue) When I got to Mobile, and got out of the car, my grandson was at the door to greet me and he said "NANNY, there 's smoke billowing out from under the hood of your car." It scared the heck out of us both and when I let it cool off, it would not crank. My grandson had to bring me back to Long Beach because I had appointments the next day. Because the car wouldn't start, Chuck Ryan had to go get the car in Mobile and bring it back to Long Beach. I didn't hear from them yesterday after they got the car and so far today (June 7th) I haven't heard from them as to what they are going to do about the car By the way, I told them I didn't want the car and could I have a refund. I paid $2000 down and made one $450 payment. One of the managers named Kelly said they didn't give refunds, but they own the company, so I would think they could if they wanted to. I'm waiting for them to make a decision and call me back

TLDR: Misfire in cylinder 6 diagnosed. Estimate approved for $540 repair. Repair completed for 2X…read morethe estimate at $1079. Misfire still exists. Owner took my money and told me he didn't have time to do more. Run away from this mechanic. A costly lesson from a business owner that does not take ownership. I brought my 2020 BMW M850 to Jamison Motors after having a drivetrain fault error code. Met Jamie, the owner, and provided some context for the issue and left it to him to diagnose. I received a message later the same day telling me that cylinder 6 was misfiring and that the suggested repair was to replace all 8 coils and plugs at a cost of $2000. That's more than I could afford so I suggested that coils and plugs for cylinders 5 and 6 be replaced. I received a new estimate for about $540 for that repair and approved the work. This was on Thursday, but Jamie said he would be working through the weekend and might have it done Saturday. I called on Saturday for an update and Jamie said that he had ordered the parts from BMW and that they would be there Tuesday. All good. On Tuesday afternoon I reached out for an update and immediately got a message saying work was complete along with an invoice for $1079. I asked why the cost had doubled and got the response that it was way more work than expected and that's why they issue estimates and not quotes. He also mentioned that the system they use to create estimates was incorrect and underestimated the work. I get it. Things happen, but why didn't you call me when you realized that? I'm pretty reasonable. If you communicated without assuming I would have had the option to accept or move on. I headed to the shop to pick up the car. When I arrived I was told that my car was still seeing a misfire on number 6 despite the $1100 of work done. So at this point the diagnosis was wrong, the suggested repair was completed at twice the cost estimated and my car was in the same state of disrepair as when I dropped it off. Jamie said that he didn't have the time to dig in deeper and figure out what was wrong. Painfully expensive lesson learned: do not do business with Jamison Motors. Two quotes from Jamie that stood with me as I left with a still broken car and $1079 fewer dollars in my account: when asked why he didn't reach out when he realized that the work would be more than the estimate: "that's not my job". Not something that ANY business owner should ever utter. Finally, as I'm walking out dejected: "I fix problems". Not in this case you don't. I will take my business elsewhere and will tell this story to anyone in my network with a European vehicle.

I had a bearing issue for a while that was no big deal but then one day I hit a curb really really…read morebad in my awd Audi Q5 and that minor wheel bearing issue had become exponentially worse to where I was extrEmely nervous to drive it anywhere. Audi are "special" to my dismay and my income level definitely does not meet the level of being able to afford one comfortably. after having done lots of research I found jamison auto group. they were able to fix both my front wheel hubs in a reasonable amount of time and they partner with a financing company, which allowed me to be able to address this issue with my car immediately before it got worse. what I like about them the most is that they didn't try to swindle me into extra services, or try to talk me out of things that I specifically wanted. they actually did what I needed them to do and actually listened to what I wanted.

Miss Christine the manager was extremely knowledgeable, understanding and patient when you come in…read morewith a car that's not doing well those three things go a long way. Then they found the problem. After a fair estimate, lower than two other estimates , they quickly corrected problem. It was actually nine dollars less than the estimate. How often does that happen? They were quick and if they can't fix it, they know somebody who can help you. Miss Christine said it best, "If you give a fair deal, the customer comes back". if you're having car problems, it would be a smart move on your part to have them take a look and give you an estimate. Having a sick car is a scary situation that nobody wants to be in, but unfortunately, we all have been in that same situation. Give them the opportunity and you can thank me later.

Service was great prices were very good we even had some more work done on our vehicles . Customer…read moreservice is great

$900 for a battery replacement because advanced auto parts said it was my alternator not my…read morebattery. I bring it there with a whole list of instructions but they act like they can't read. Then they act like they can't do anything then they charge three times the amount for a battery and act like it's gonna take another extra day. I would give zero stars.... maybe I would give a one for decent personality.

The staff at this dealership were incredibly disrespectful and unprofessional. It is disappointing…read moreand honestly embarrassing on their part. The environment suggested that diversity, equity, and inclusion are not valued here. The staff was entirely white and seemed to lack both customer service skills and basic automotive knowledge. Two days ago, I had a tire blowout on the highway and urgently needed a replacement. I would have been fine waiting if a tire had to be ordered, but instead, the staff lied to me. The only helpful person I encountered was the receptionist at the front desk. She kindly explained where to go and how to pull up so my vehicle could be let into the service bay. I followed her directions, but when I arrived, the bay doors did not open and no one acknowledged me. I ended up walking into the bay, unsure if I was even allowed in there. There was a customer speaking with three or four employees, but they were not working on anything. They were just standing around chatting. Once the customer left, the employees scattered in different directions without saying a word to me. I remained there, clearly visible, but continued to be ignored. I tried to get one man's attention, and he deliberately walked away from me without responding. Eventually, I walked deeper into the building and found a glass-walled room with several employees inside. I told them I had been waiting in my car and then inside the bay without anyone acknowledging me. One of the women in the room acted as if I was the problem for bringing it up. I explained what tire trim I needed, but they focused on the brand instead. They did not have that brand in stock, and I was told it could be ordered. I was led to believe that the exact brand was required, but I later learned from a trusted source that only the trim matters. They then sent me to the parts department to "see what could be done," but it was just a waste of time. I was told to try a Discount Tire on Pass Road. That location does not exist. I only knew what Discount Tire was because of its popularity in California, so I immediately realized the recommendation was false. It felt deliberately misleading and unprofessional. Throughout the visit, the staff made repeated assumptions that I did not own my vehicle or that it was used. I drive a 2024 VW Atlas. Their assumptions were completely baseless and offensive. This entire experience was disgraceful. If you expect to be treated with basic respect and honesty, avoid this dealership.