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    Matt Bowers Hyundai - We have a brand new state of the art facility ready to serve the Mississippi Gulf Coast.

    Matt Bowers Hyundai

    (46 reviews)

    I can say in the past I had horrible experiences with Matt Bowers Hyundai service department. I…read morecaught them in flat out super inflaction of simple or moderate repair prices and reported them to corporate. That was in 2024In 2025 I tested them again with a repair on My Sonata and to my delight the service team gave me a quote in line with the apprpriate labor, parts, and materials. Glad they fixed that crappy, sleeezy, scammy, service departmwent. In 2026, May, my Sonata finally died. The vehicle I wanted, Palisade 2026 Hybrid Calligraphy, was only available from them within a 100 mile radius. I called the dealer, explained what I wanted, had a coupon code from corporate ($500) plus military ($500) and they offered dealer incentive of $1200. My Sonata was a $2500 trade in (that hurt but I checked it on various sites and it was accurate to the dollar.) At first his prices were higher than my simple math came to, but after he sent me the quote in email with a breakdown, he agreed my calculatoins were near spot on, plus the VIN etching ($299). I paid about $1500 over MSRP to include all of the tax/title/license and dealer fees included. This was what I expected and was on par for what others have reported from around the country. They had the paperwork ready when I got there, my credit score (830) printed out, financing all done (6.99% nothing down), and they even went to the other dealer to get my Sonata for me so I could remove all of the stuff from the vehicel. There is an upsell guy that comes in just before you sign the papers. He tries to sell GAP insurance, electronic system and screen warranty. Started at ~$3500 then moved down to ~$2500 when I said military. Didn't care, turned it all down. I recognize good looking smiley, upsell, guys a mile away. This dealer has gotten better, in my experiences. The service team seems to be legit now and the sales was no pressure. I knew what I wanted, they got it ready, and I walked out the door same day.

    Terrible service department experience they tried to sell me a needless repair on the vehicle I…read morejust purchased from them. Their service writer wanted me to spend over $415 dollars for a supposed pan gasket leak. I told them to hold off on the repair. I then took it to another dealership the next morning to have it checked their service writer told me that if there was an issue it would be covered under the 100,000 mile powertrain warranty. They then took my car into the service bay, inspected the supposed issue. The service writer came to me and informed me there was no oil pan gasket leak. Question; why didn't Matt Bower service writer and the service people do the same thing or did they think I'd approve this needless repair. Another question would be why didn't the service writer bring me to the service bay so I could see first hand the issue with my vehicle. Upper management need's to look closely into these service department tactics. (Rule of 100 when you give bad service that person tells others and they then tell others). Competition is hard enough without having these tactics chasing off business and customers allegiance. FYI I have all the paperwork from both dealerships to substantiate my complaint.

    Auto Finders - car_dealers - Updated May 2026

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