I was in need of a haircut desperately , and it was 9.00 am . They still hadn't opened yet but…read moreallowed me in to wait. There were about 3 stylists and the male stepped up to take me for a cut. I was having to go to a memorial service of a friend of mine so this was important. He did an excellent job very quickly. Thanks ,

Dear amazing Salon. I am from out of town and just spoke to one of your employees and needed a…read moreproduct for someone in the hospital. I want to thank her personally for offering to get the product and take it to my friend This says so much about the people that are employed at your salon.

DO NOT LET TRACY TOUCH YOUR HAIR! SHE IS NOT A COLOR SPECIALIST!…read more I would give a ZERO rating if it was an option. My daughter and I have been loyal clients of this salon for almost 3 years. During those 3 years we were a part of and overheard multiple conversations with Tracy AND Katie about what a great "color specialist" Tracy was. So when my daughter had a stage show coming up and couldn't wait until Katie was back from early maternity leave, it seemed like a no-brainer for her to schedule with Tracy. She told Tracy what she wanted, and Tracy assured her she could do it. Unfortunately, Tracy was NOT a "color specialist" and colored my daughter's hair black and then tried to "fix it" by BLEACHING it, causing severe chemical damage. The result was extensive breakage and compromised hair integrity that began an expensive 6-month journey (almost $600 to date) to try and repair. What made this even more upsetting was Tracy wasn't up front about what was happening. Instead, she was taking pictures of my daughter's hair and going to the back of the salon to send them to Katie to see what to do. But my daughter was already upset and was texting me telling me she had ORANGE streaks in her hair. She even had my daughter PAY for this damage. I called Katie and told her what happened and that's when she told me about Tracy sending her pictures, etc. on the day the damage was done. She couldn't believe Tracy had charged my daughter for the visit and immediately refunded her money. She told us we had every right to be upset and that she would try her best to fix it when she got back in the salon, but that it would be a process. She later told me that Tracy realized she was "in over her head" and didn't know what to do, as if that mattered. As a result, my daughter had to do every sold out show with her hair in this condition. So the process began to try and get my daughter's hair back to it's normal "Pre-Tracy" condition. As of last week when we went for our regular appointment with Katie, my daughter's hair came out a bluish gray. I asked her if my daughter's hair would ever be back to normal and she could not say for certain. Then she tried to downplay the damage as if we couldn't see it for ourselves. My daughter became very upset because on one side of her hair it feels like straw and looks damaged....not to mention the bluish gray color. And this is after 3 or 4 visits (which my daughter paid for) to try and fix the damage that Tracy caused. Katie made it very clear she had done all she could to try and fix my daughter's hair. She became very heated and unprofessional, raising her voice to us and saying that if we weren't satisfied with the process we could part ways. NEVER ONCE did we say ANYTHING NEGATIVE about ANYTHING Katie had done to try and fix my daughter's hair, so this caught us completely off guard! Needless to say we left there very upset and have vowed to NEVER return to this salon. To this day Tracy has NEVER had the decency to apologize to my daughter for what happened, and even hid in the back of the salon when we had appointments. So now we are left to try and find a REAL color specialist to try and repair my daughter's hair. I am leaving this review as a warning to unsuspecting trusting people looking for someone to do their hair. Do NOT trust Tracy with any color services. Please see pictures. Thank you.

Bella was fantastic! I have very naturally curly and went in for the first time. Bella spent time…read moretalking first and then gave me an excellent short undercut. Don't be fooled by her youth. This young lady has mad skills.

This studio is amazing! Very nice staff, and I love the decor. They have jewelry, hair products, a…read moresmall selection of tees to buy as well. I got my hair cut by Nick, and he was awesome! Very amiable. I showed him some photos of the hair style I wanted, and he knew where to go from there. It was a little more expensive even before tip, but he did such a phenomenal job of cutting my hair--has to have been 10 inches or more--and styling it. I don't regret it! Would recommend this hair salon if you can afford to treat yourself! :)

Horrible experiencia! No vayan a este salón! Nunca me mandaron un mensaje o email recordándome mi…read morecita. El día de la cita me llamaron a decirme que estaba 10 minutos tarde y les dije que no sabia que tenía cita porque nunca me mandaron un recordatorio (la cita la hice 8 semanas antes) Me cobraron 250 dólares por no ir Nunca firme nada, nunca me dijeron que me iban a cobrar esa cantidad por no ir, nunca me mandaron recordatorio. Un robo!

I went to Shelby to get a cut, color, wash, and my hair straightened. First, Shelby is very…read morepersonable and talented. She made my experience at the salon a great one. It took quite some time to put all of the foils in my hair due to its length and thickness, but Shelby was incredibly patient and kept up a conversation with me nearly the entire time. I showed her what I wanted and I left a happy customer. All of the staff were really kind and welcoming as well. If you're looking for a fairly priced stylist with great work, this is your salon and Shelby is your girl.

I absolutely love this place! When I moved to Birmingham over 3 years ago my hairstylist was 1 hr…read more20 minutes away- I drove there every 4 weeks and pretty much had to take a day for the drive and head work A friend introduced me to Laura Lupo so I decided to give her a try. I must say Laura is a great stylist and knows her cut and color skills back and forth! She is very personable and fun. Makes an appt an enjoyable time with friends instead of just an appt! Haley does a great job keeping the salon pretty and comfortable. I love going in and seeing new eye candy! They offer some luxury Line products for hair care. The styling stations are in the front, sink and dryers are in a smaller room toward the back. I've been a client since and happy with how Laura takes good care of my hairs

Highly recommend, Muse salon! Not only is it the cutest salon but everyone is so sweet. Gabby is…read moreyour girl if you are looking for someone who loves what they do, detail oriented, listens to your wants and will ensure you leave feeling happy and brand new!

Savannah did amazing on my hair it took a couple appointments but she stuck with me and took my…read morefrom black box dye to blonde. She's amazing

I just went to M2 for the first time today and had color and a cut by Sellers and she hit it out of…read morethe park! Not only is she kind and sweet, she knows her business! Because I was new, she spent a lot of time with me, activity listening to my feedback to ensure I was happy with the results, which worked out excellent! She heard me say I like my highlights brights and she did just that. I was highly impressed and satisfied, especially for being a new client. This Salon is clean, friendly and priced fairly within market. There are no hidden charges, or up-charges for a cup of coffee or a bottle of water. If you are searching for a new place to bring out the beauty in you, try M2, you will be glad you did :)

Superior atmosphere. All of the women love and respect…read moreeach other. They all have different strengths and encourage each other and build them up in those. Great products I have been going for almost a year. I started with one person and she was wonderful and kind. I switched to another person because I do very short hair cut styles. They pointed me to the right person. No jealousy or animosity whatsoever. The priority was the client. I drive quite a way to go, but to me it is worth it. Each stylist is unique in ability. If you go and explain to Kelley what you are looking for. She can fix you up. If it doesn't work out the first time, she will definitely find the right person for your style. These are true professionals on all levels. Definitely shows I am thrilled to find this group and write this unsolicited review when in our current environment people want reviews before you make it to car. Sandi M

I have always had Great Service at this location. I have been driving over here from Trussville for…read moreyears now. Lydia, cuts my hair.....The other Stylist are also very good. I always keep my hair cut short with layers. When it grows out it always looks good, which is a sign of a good hair cut.

Deanah is AWESOME!! She does a great haircut... in spite of the fact that my hair type is…read moredifficult. :-D And she does a great job coloring too.

Riley did an amazing job. I was very pleased. I had to find a new stylist as mine left Birmingham…read more My hair is curly so I was a little nervous, she took the time and it came out just perfect. I already booked my next appointment.

The stylist did a good job but charged an extra $50 for a six snips for a trim - not even a haircut.read more