I felt thoroughly tested and looked after. Dr Grewal made me feel like my eye health was in…read moreexcellent hands.

I saw Dr. Grewal for the first time today. The full eye exam is $82. The pre-test included the…read moremachine with the balloon picture in it, and glaucoma (air puff) testing. During the eye exam, she took a history, asked me about any issues I had, and then did the "1 or 2 game" with me. She specifically mentioned assessing how my eyes work together, and did some tests with both eyes open that I hadn't had done before. I also opted for basic contact lens fitting, for an additional $55. For years, optometrists have been telling me that because I have mild astigmatism in one eye, all contact lenses are going to be blurry. (Basic lenses won't fix the astigmatism, and astigmatism lenses were too strong for me.) Dr. Grewal told me there's a "mathematical conversion" that will allow me to wear basic lenses and still have clear vision. This is the first time any optometrist has let me know this is an option. Dr. Grewal put contacts in my eyes. It took a number of tries to get the right lens in, and she kept reassuring me it wasn't my fault- which was actually really helpful. Then she taught me to remove and replace the lenses. For the next week, I'll wear contacts for longer and longer each day. Next week I'll return to report back on how these lenses feel, and she'll give me at least two different brands to trial. She says we can repeat this process until I find a contact lens brand I am most comfortable with, all for the $55 fee. Look and See is about fifty dollars cheaper than my previous optometrist down the street, and their care is way better. Dr. Grewal is knowledgeable and friendly, and I appreciate the guarantee that I'll find contacts I like. There was also no pressure to buy glasses or contacts from them (so far)! *It is important to note that these were the fees for eye exams and BASIC contact lens fitting as of January 2019, and these fees are subject to change. Astigmatism lens fitting costs more.*

I saw Dr Liang because I needed an updated prescription for my glasses and another one for contact…read morelenses. He was very efficient and professional. When I came in Canada it was hard for me to find a good optometrist. I previously had 2 eye exams at different location, and no one of them were able to spot that I had astigmatism for one of my eye and would give me inaccurate prescription. So it feels good now to know that I have found a reliable place to go to if I have any issue with my vision. The prescription from Dr Liang was perfect and he also provided me with contact lenses that fit better than the brand I used to have. The lady at reception is also very kind. I only give 4 stars because of the wait though, but it seems like they are in a quite busy clinic.

I had an eye issue because I had some debris that fell into my eye years ago. Over the span of…read moreyears I went to doctor after doctor where they all denied that the problem existed. My 5th Doctor Was Dr. Doobay who diagnosed the issue and LISTENED to me. The Problem was treated and I am eternally grateful.

Dr. Ravi was great. My first time visiting but I recomended others already. Took time to explain…read moreeverything as I asked and was very professional. I don't meet too many Doctors like him. I will go back whenever I need to get my eyes looked at and if I have any concerns about my eyes.

I had a little bit of a medical emergency and need to see my eye doctor ASAP! I called her to find…read moreout she was on medical leave. I was frantically trying to find somewhere to go because I had been going to the same eye doctor for 15 years! Luckily i remembered Heritage Eye Care. It is conveniently located at the corner of Markham Road & 16th Avenue. With all the traffic going on at that intersection, you can't miss it while you're waiting for the light to change. Even better for me, it was a very short 7-8 minute drive from my house. I called to see if i could get an appointment the next day. Thankfully, they were able to get me in within the hour. A few things that really stood out for me about Heritage Eye Care: They are open evening & weekends (10-3 on Saturday's!), conveniently located near transit, kid friendly and up to date equipment that my former eye doctor wasn't even using yet because she was so old school. The Optometrist I saw (Dr. Trinh) was very professional, informative and gave me some very helpful and crucial information for eye care. I ended up having to go to a hospital to see an Opthalmologist. He didn't just suggest MSH, but he referred me to one where i could get in immediately to have my eye concerns addressed immediately. For that i am so thankful (I called to thank them!). I no longer go to my Optometrist in North York and will be switching my hubby & kids over to Heritage Eye Care. **Yes, parking can be a bit of a problem, but The Garden Basket Plaza is across the street with a lot of parking spaces**

I happened to visit this place when my eye had an infection last year and it is very close to where…read moreI live. The staff in here are very helpful and service was promptly. The ladies in the reception acknowledge me as I walked in and guided me through right away. The appointment was on time. Price was average to me. Dr Trinh was the one who took care of me and he was very patient. I asked him many eye related questions and he would answer them all. That is the reason why I went back when my eye was not feeling well few weeks ago and also had my eye exam done there last week. I highly recommend this place! The only con is the location as it is located right on Markham Rd and 16th, it can be hard to get in during rush hour as traffic is very busy.

Dr Peter Lorenez, O.D is a seasoned professional optometrist, who is patient, understanding, and…read morethorough. Very knowledgeable and one of the best optometrists on the stellar Cedarbrae Eye Doctors team. My mother went to him for over 20 years, myself for over 25 years, and my daughters 12 and 15 have been going to him. He is a true professional with excellent eye care advice. Bruce Girard

Just got home from having a comprehensive eye exam done by Dr. Lorenz. I woke up on Tuesday with a…read morered mark in my left eye. Progressively got worse and by Friday my eye was completely red. I called on Friday and spoke to Carl, who was very concerned for me & booked me for the next day, Saturday @ 10:30. I was so totally impressed with the complete team @ Cedarbrae Eye Doctors. The receptionists are so pleasant & helpful. Dr. Lorenz was so informative and explained everything in great detail to me. Thank god I had nothing to serious & the redness should be gone in a couple of weeks. (I popped a blood vessel in my eye by lifting a box that was too heavy). I can't thank them enough for putting my mind at ease and I won't hesitate in recommending them to my family & friends. Thank you all so very much!

We all go there for eye check. Recently, Dr. Young was checking my father's vision and discovered…read morethat he is at high risk of narrow angle glaucoma. She urgently sent him to ophthalmologist and he had an urgent surgery within a month. Now he is fine, if he didn't go to her to get new reading glasses, he could've lost his vision...

UPDATE: I WAS a customer and this is how I was treated. This is a site for reviews and you talk…read moreabout your experiences good and bad. I had ended up using my previous prescription for both pairs at your store because you had filled both of mine out incorrectly. I just wanted it filled out and over with...waiting weeks from start to end. I have not contacted you because there is no reason too. I have my glasses with my old prescription. What else can you do for me? You apologized on here and I appreciate that, but I'm not taking down my review. I hope that through my experience, that you run your business with great customer service. That the people on the floor don't make up poor excuses for your mistakes and that the owner/woman who treated me so awful the second time i came in doesn't do it again. If you make the changes you'll earn great reviews! --------------------------------------------------- Wow how disappointing this place was and the service. They really push hard to up-sell the extras. A lot of very young people running the floor. DO NOT get your eyes tested here. They were way off on my prescription. I was told to try them for a week, which I did anyway and went back. All my prescriptions were wrong. I found my previous prescription and brought it in. The girl tried to tell me that a lot of Optometrists will make your prescription stronger than you need??? REALLY? What kind of crap info is that? You're prescribed what your vision needs. I guess she was trying to make them not look so bad. I told her I wore them for a week and that I can't see properly, so how does that make my previous script wrong when I had no issues with them? Then they retested with another woman, who gave me attitude, trying to defend the other optometrist. I didn't even bitch at them about it, just wanted the right prescription. She proceeded to say how I was new to wearing glasses? I'm in my 50's and have been wearing glasses (prescribed reading glasses) since I was 27 and distance glasses since I was 44. This place reminds me of the store 3 for 1, who was taken to court and the owner fined a fortune for giving prescriptions without a certified optometrist. All their stores closed for good reason. If you want a deal on glasses that's fine, but don't risk your eye sight getting tested here, go to a proper optometrist first, then bring in your prescription. Honestly, you get what you pay for in places like this. Here is a tip to the actual owner - Treat your customers with respect. If your optometrist prescribes the wrong prescription, own it and apologize, that goes a LONG way. When you treat someone badly, you end up getting poor reviews from customers and customers are what make your business thrive.

Pricey, but they make sure their customers are well cared for during examinations, and any issues…read morethat may arise later. My whole family comes here. My kid has had something bothering her eyes even though it wasn't her annual appointment time, but they allowed her to be seen. They also try to get my glasses of high prescription thinner than anywhere else could make it. The glasses here are quadruple the price of online glasses like KITS at nearly $1000 (or would be over $1000 if they didn't give me the 15% off for getting the eye exam there). Insurance only covers $500. But overall, I'm happy with how they look and feel.

The staff were lovely. Husband and I went in looking for prescription glasses for him. Amazing…read morediverse selection! Difficult to choose. The staff are patient and friendly and it was such a fun process. I wasn't planning to, but walked out with two pairs of funky glasses. Highly recommend !

This morning, in the midst of covid-19, I came to the University Eye Clinic for eye tests…read more The people there were very professional and took great care to be safe during this epidemic both for patients and themselves. It is a well run clinic if you're downtown Toronto. I was pleased to use there services. Parking is close by and plentiful.

I had appointments with a few Optometrists and they were all good and thorough. Brian helped me…read moreevery time to choose a right frame. I noticed how kind he is with all patients. The receptionists have become show stoppers for me to book another appointments. Today I have had encounters with many of them. They do not listen. They not attentive. They do not show empathy. I will try to find another place.