my regular threading lady is on vacation so i came to devi about ten days ago and unfortunately i…read moream disappointed with my experience. devi was nice but did not treat my skin gently. i came in for full face and neck. she was very aggressive with her threading and made the area under my eyes bleed and my neck bleed. she said "the faster i go the more i numb your skin so you don't feel the pain." the threading aggression destroyed my skin barrier and i am still healing it ten days later. she made unsolicited and uniformed comments about my skin like "i can tell you used to wax because of your pores" amid silence and no conversation. i told her i have not gotten waxed in over six years and she said always get threading because there are no side effects and then she gave me side effects. i had gone to my derm the day before for my checkup who said my glowing skin is progressing extremely well and then it was regressed back from this visit. it was $44 in pawtucket which is more than places in providence. and she did not mention she doesn't have a credit card machine until it was time to pay. there was no else in the salon but me and my friend watching. i unfortunately will not return. i also am shocked by the amount of 5 star reviews on google and how different my experience is based on what i have read.

Devi was so sweet moment I came in. I'm super picky with who does my brows and I didn't have to…read moreshow her how I like them or anything she just did them with so much grace and easiness. She's gentle and quick. Immediately referred my friends and others because she's that worth it. She is my forever brow lady!

Tina does an excellent job with my lash extensions! I had my anniversary, maternity pictures, and…read morematron of honor in my cousins wedding all within a few weeks of each other and having these lashes on have been amazing! Not to mention how much better I feel about myself being in my 9th month of pregnancy. Highly recommend!! PS she was also very accommodating to the process of doing my lashes as I am pregnant and couldn't be flat on my back. If you are pregnant, it's totally doable but I would highly suggest bringing your pregnancy pillow. It made the process SO much more comfortable.

Booking: Super easy to book via Booksy. Communication:…read moreTexted me instructions for parking prior to my appointment and texted to confirm my appointment time. Responded promptly. Parking: Conveniently located with plenty of spaces. Facility: On the 2nd floor of a building with other small businesses. She shares her office with another artist, Bella. Clean and spacious. Covid protocol: I was in the studio with one other client. Both lash technicians wore masks throughout the service. Professionalism: Extremely professional. Tina made sure to explain every step along the way. She gauges based on the client whether you're more of a talker or would prefer to take a nap. She always asked about my comfort level and made adjustments such as changing the AC temperature and wiping the corner of my eye with a Q-tip if I started tearing up. Service: A+. I am East Asian and have hooded eyes/monolids. Tina adjusted the service according to my eye shape. I know it can be very challenging to get lashes right on monolid clients, and Tina was excited to take on this challenge! She used L curl on me for a soft volume look. As soon as I opened my eyes she commented on things that she would adjust and do differently for our next session, and I appreciated her honesty. I am very happy with the results and I will definitely be booking again! Pricing: Very reasonable. $100 for a full hybrid set and $10 for lash shampoo. She even added more volume than a typical hybrid set because she thought that would look better on me, but did not charge extra! Payment: Does not accept credit card, but takes cash, Venmo, Zelle, PayPal.

I'm surprised to see the negative reviews here. My experience was great. I went in for a hybrid…read morefull set from Jennifer. I had a hard time finding the building and ended up being a little late because I went to the wrong building first, but she was understanding. She took her time and was very hygienic, wore a mask and gloves, and achieved the effect that I asked for. The loft itself is located inside the Hope Artiste Village. It's spacious and very cute, with a waiting area in the center. I didn't feel uncomfortable at all while I was there. There was music playing and it was otherwise pretty quiet for the most part, which I honestly prefer because I can relax. I would recommend Jennifer to anyone looking for quality work!

Tried to connect with someone about an appointment. Was able to connect with a staff through…read moreInstagram DMs who said that they will check regarding scheduling which lead to nothing. No one has reached out. It should be noted that its been about a month or more

I popped by on a Friday afternoon to get my eyebrows threaded. There were 3 women already on the…read morecouch waiting so I left and came back after my nail appointment around 5:40 PM. There was only 1 person ahead of me. The service was so quick & gentle and my brows look good! I feel ready for my friend's wedding. I don't get my eyebrows professionally done often but I will definitely return here!

I don't thread often but wanted to try it out since it's near by. The service was great. The lady…read morethat did my eyebrows was super nice. I asked to not make it thinner but to just clean it up. She did just that. It was quick and painless. The vibe there was easy. I will definitely do back. I didn't need an appointment and just did a walk in. The threading itself was only a few minutes. They did a great job.

I had to come on yelp and leave a review 2nd review about…read moremy experience at this establishment and I always want to give props where it's due. My pic speaks for itself. The owner is very professional and respectful. This establishment is nice and clean. I felt very comfortable walking into her business for the first time. I'm very picky about new places. Sometimes you just have to go see for yourself.

Tyrene is absolutely fantastic! She truly made me feel like a boss lady!! My lashes look fabulous…read moreand she even did some of them in a different color that I wanted. She is very meticulous and make sure that when you leave that you love your lashes. For her customers she calls them the next day to see how they are within new lashes. I've been to several salons and was dissatisfied. I finally found the right salon for me. Karen Vessella

I wish I could give more stars to this facility. Kelley was super accommodating and got me in…read morequickly to have my lashes done. I've had eyelash extensions before, but the care and detailed work by Kelley was phenomenal. I would highly recommend to all my lash extending friends. She has beautiful taste and you can see that in her salon. She is professional and fun, making the whole appointment fly by. I showed her pictures of what I was aiming for, and she got it spot on. I definitely plan to make my future appointments with her !

MUST READ: I just felt the need to update my review since…read moreI've continued to go to Kelley for not only eyelash extensions, but hair extensions as well. First of all, Kelley is a fantastic, beautiful, down to earth woman and I am so #blessed that getting my lashes done has sparked a friendship and someone I can confide in! Second, the quality of her work is outstanding. Everyone ALWAYS compliments me on my lashes. She does a wonderful job switching up the style to see what you like most and what works best with your face structure. Also, I haven't gotten my lashes filled since May 16... it's July 1 and I'm STILL getting compliments on them.. they just look super natural and whisky and have not damaged my real lashes. May 16 I also got Tape In extensions (first time, only used clip ins before) and I will never go back to anything else. She is quick and her work is perfect! They still look great, but I'm thinking of getting keralink next. Lastly, Kelley also has an extensive makeup collection and is SO good at doing makeup regardless of complexion/skin tone/etc. Her prices are extremely fair and she always has yummy snacks and great movies for when you're in the chair. Go to Kelley.... I PROMISE you won't regret it and you'll walk out feeling so good about yourself. I get a confidence boost every time! (The photos I just added were from a college event. Kelley did my lashes, makeup, and extensions!)

Communication is not up to par. Tried to call multiple times during business hours without…read moreresponse. Then got a call days later that it takes a while for them to respond. So if you're trying to make changes or an emergency happens, communication is not reliable.

Went here to get my first wax and a facial. I was a bit nervous about the wax as I didn't know what…read moreto expect and was scared of the pain. But Haileigh was so kind, warm and comforting. She made my first wax so easy! We had many conversations to help with the pain and she made sure I was comfortable at all times. So so impressed with her skills and knowledge. My facial treatment afterwards was so relaxing and much needed and just in time for graduation! I never looked so refreshed. I definitely recommend this place as staff are so welcoming and you definitely get your money's worth!

This place is awesome! The owner is very helpful. There products are amazing! Try them you won't be…read moredisappointed!

I usually only get my lashes done for special occasions and they were graciously able to squeeze me…read morein last minute. The did a wonderful job to give me a natural fit and were attentive to detail to my shape and best look. This will for sure be my go to place!

Very good service! And food is to die for! I will definitely be back for this yummy meal!read more

I came in at 6:15 PM to get my nails done, and the salon closes at 7:30 PM. Instead of being…read morehelped, I was asked why I came "so late" and told to come back tomorrow. Very rude and unprofessional. If you don't want to take clients during business hours, update your closing time. I won't be returning.

I was in town visiting a friend and needed my nails done BAD! Lol, thank goodness I found Liana…read more She saved the day. My nails went from sad to freaking fabulous! Thank you so much for making time and doing such a great job. I'll definitely be back. Raina D.

I was extremely satisfied with my hair my girl Alexis did for me .She dyed my hair and cut it and…read moreit was the absolute best anyone has ever done my hair before .I stopped going to everyone else and will go to Lexis no matter what or where she is .She is so worth it .I have never seen anyone do hair the way she did and she is just the nicest woman you could ever meet as well.I also booked a teeth whitening appointment and was way satisfied with the results. I will continue to go from now on ..not only is the service the best but u can't find a more clean and beautiful salon anywhere thanku to my girls and to the Lash Cafe!!