I developed vertigo after a recent trip to Hawaii. My doctor referred me to SCPT for physical…read moretherapy. Joe did my initial evaluation and first few session, then alternated through a few different therapists throughout the course of my treatments. Everyone was friendly, knowledgeable, and treated me like a person. My sessions were challenging and more physically demanding than I had expected, but they were always there to make sure I was successful. I had developed a secondary issue which made some days harder and they gave me some tips and exercises to help with that too!

I am dealing with pre and post surgery, for lower back…read more My care team Abby and Sam are fantastic, with their help I've gone from very limited mobility to being stronger and much more stable. All the staff from walking through the door, Sarah, to everyone else are friendly and welcoming, I feel very comfortable when at S.C.P.T. and that also goes a long way towards my recovery. I first met Joe when he was pretty new to Stanwood, located upstairs in the facilities, back then (back issues) he gave me tools that I still use today to selfhelp as needed. Thanks Joe, for staying in our community and offering such great care. Colin Moriarty

This place runs like a PT factory. I had my assessment done by one PT, then unexpectedly saw a new…read morePT for the next visit, a PTA after that and finally a third PT. Everyone was kind and professional. The first two clinicians came off as inexperienced though, and provided instructions that were directly contradictory which left me confused. I finally clarified with the PTA and after that, followed the recommendations diligently. What I also found quite odd is that all clinicians had me do the exact same exercises in person as I was assigned to do at home while billing my insurance almost $300 for providing a skilled service -- but they added NOTHING to them. No increasing difficulty, no feedback or critique. Nothing. In fact, the PTA would just tell me to do a certain number of reps and then walk away. But I was desperate for pain relief and wrote it off as "it takes time" yada yada... At 7 weeks with no improvement, I finally called and requested a re-evaluation due to lack of progress. THAT should not be my job, and I think they would have just kept going if I hadn't advocated for myself, which is unacceptable IMO. I then saw the third PT who was excellent with manual techniques which provided a mild to moderate temporary benefit sometimes but no lasting pain relief. All this while I had been waiting for insurance approval for an RFA procedure. When my insurance company denied it, I called and asked for a list of my appointment dates to include in documentation for an appeal process. I was told that I would have to go through an outside agency to get this info as well as to sign a release form even though I was just requesting the information for myself. The agency contacted me 2 weeks later with an invoice for $21. Unbelievable. I also asked for a simple, short letter from one of the PT's stating that I had been compliant with the treatment plan and continued to be in pain. I was told that this could be done but there was no follow up at all. As a healthcare clinician myself, I am really disappointed by unnecessary administrative policies interfering with patient standard of care. In sum, this place could work for you if your issue is extremely clear and straightforward, or if you just need external motivation to do the work (or if you like loud country music...) -- but the consistency and quality of care appears to be poor for more complex issues.

These people are just hands down the best. They genuinely CARE about the people that they are…read moreworking with. I would never go anywhere else for therapy. These are very cool people who are professional and know exactly what they are doing. They are super helpful during therapy sessions and even give solid homework exercises. My wife and I have both been treated here and have had nothing but great experiences. It is a fun and happy place to go to even if you are dealing with pain.

Lack of communication with staff among themselves. Booking appointments without patient…read moreknowledge...big show stoppers.

I have been coming to IRG Arlington since they opened 19 years ago. First for my back and then two…read moretimes for my knees. They are very helpful folks that got me back moving in a reasonable amount of time. I enjoyed the relaxed atmosphere and positive attitude of the staff that worked with me. I would recommend them to anyone that has mobility issues that wants to try something other than surgery to see if they can be helped. Kip K.

Well I'm a frequent flyer with this clinic (unfortunately). I've been banged up over the years and…read moreNorthSound has put me back together. I've developed a working relationship with Becky who is their most experienced therapist. She is very good at her job but her schedule can get full. There are several there who are completely capable as well as a cadre of capable assistants. If you're willing to put in the work they will help you there. They have a clean facility and sanitize everything throughout the day. Masks are required by the state so be prepared for that. It's not optimum but it is what it is.

They ran 30minutes late with no communication as to why. The therapist was ok, a bit distracted…read more But I think the biggest disappointment was the conversation I overhead at the front desk. "Look at these patients with Medicare, I'm not calling them. How annoying". Ummmm, excuse me? First of all most elderly are on Medicare, and are in high need of adjunct physical therapy. Secons, talking like this in front of other clients is extremely unprofessional. I will be sharing this feedback with my primary care Dr as well. I hope the facility takes this as an opportunity to facilitate a learning experience and some retraining on professionalism.

I would caution others in working at Burlington RET Physical Therapy. I was severely injured by a…read morePT Assistant whom I had already requested not to see, because I could tell she was not understanding what I needed as a 70- year -old woman with a complicated proximal humerus fracture. One of her first statements was ' We don't play around here' and mentioned surgery which is fully outside her standard of care. I took my name off all further appointments with her, and then her supervisor, Natalie, who I was supposed to see came out one day and took someone else back and I got put in with this gal, Sarah, who I well knew was not a good idea to work with. I was treated very forcefully, and overworked completely. She then made me do some exercises I should never have been doing which further injured me. My whole arm and shoulder immediately got swollen and very painful, and it had been doing relatively fine before. I went to my orthopedic surgeon and he ordered an MRI and said, yes it had been severely injured, and that I am now behind one year in healing. This has totally impeded any further progress being made at this time and changed my whole life. In my opinion, this practitioner should not be treating people, as it is very unsafe and reckless treatment behavior.

Amazing practice. Very attentive. I'm so thankful to my physical therapist. I feel so much better…read morenow. And Kelly is awesome too. Very helpful and attentive. I'll miss this place. I hope to find a nice PT office like this one wherever I go. Thank you from the bottom of my heart for your care.

I've been going to R&P for 9 months for physical and occupational therapy due to a back injury and…read moreseizure recovery. I've seen Wendy, Tom, Merrim and Keagan at different times depending on mutual availability and everyone I know there treats you like family. I'm active duty Navy as are a lot of their patients. My wife is a Nurse Practitioner as well as a new OT patient there, and with our combined 40yrs of military and medical experience, we can both testify to the fact that Rue and Primavera is second to none when it comes to patient satisfaction!

Rue and Primavera has helped me tremendously regain my strength and range after a horrible break in…read moremy left arm. Since it is my dominate arm, I was pretty helpless as my right arm sustained a horrible injury when I was in my teens which was over 40 years ago. Their wonderful staff were courteous and patient as I had lots of therapy ahead of me to work through the limitations that I needed to overcome. Thank you Rue and Primavera for assisting me in my recovery and helping me achieve my goals to regain my full range of motion.

Absolutely excellent physical therapy instruction, quality of service and personnel. I learned many…read morenew and useful ideas for exercises to do on my own at home. No fancy equipment needed!!!! Felt great, moving better and getting more accomplished. All the staff is Outstanding. They have a Quiet. comfortable, caring environment.

Great experience at Balance Point! Madison Thulen helped reduce my neck pain over several months…read more She and Ryan Coonc gave me exercises that helped. And Kelly Harper's efforts to keep me on track with my appointments, along with her upbeat and humorous personality, is a real asset to the practice.

Well-directed exercises aimed at strengthening and improving areas of concern. Therapists were…read moreknowledgeable, friendly, supportive. I will keep them as my go-to PT. Their services freed me from my pain.

Greg Fritz taught me an exercise which immediately relieves my back pain. After I took a tumble he…read morefound the shoulder fracture X-rays missed and sent me out better and stronger. I have gone to Anacortes Physical Therapy several times over the years and always come out improved. The rooms are pleasant and the vibe friendly, although Jill and the staff are attractive and fit enough to make me a little jealous Or a lot jealous. At therapy in Newport Beach they started my sessions with hot stones on my back, and I felt both somewhat inadequate and even slightly less than stylish, but here at Greg's, where they put me right on the treadmill, I feel cared-for. The gentle but thorough handling give me strength and confidence, feelings we oldies greatly appreciate! Bless 'em, every one.