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    Rue & Primavera

    3.6 (5 reviews)
    Open 9:00 am - 5:00 pm

    Services - Rue & Primavera

    Physical therapy

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    Children's Therapy of Woodinville

    Children's Therapy of Woodinville

    3.8(6 reviews)
    42.0 mi

    I had an extremely disappointing experience at this clinic with my 2-year-old toddler and mother…read more From the moment we arrived, my son was understandably scared and crying due to the unfamiliar environment. What made this experience truly shocking was the therapist, Jasmine, who made zero effort to comfort my child. Instead of offering any assistance, she sat with a stern, detached expression, leaving me and my mother to frantically try and calm him down on our own. We know that music usually helps soothe my toddler, so we played some children's songs at a reasonable volume in a room with closed doors. To our surprise, Jasmine asked us to turn it off without giving any reason, adding to the tension rather than alleviating it. Throughout the entire session, she showed no patience or empathy, merely sitting back and watching as my son cried. What truly drove us to leave was when my son got frightened by the watch she was wearing. I politely asked if she could pull her sleeve down just a little (which is about 1cm from the watch) to cover it, hoping it might help ease his fear. She refused, saying: "No, I'm just going to leave it here as is. I always wear it, and I'm just going to leave it here." At that moment, I realized that with her attitude and approach, there was no chance of making meaningful progress in this session. We left with my son still upset, and I shared my concerns with the clinic staff. To their credit, the staff and managers listened to my feedback attentively, which I do appreciate. However, the therapy experience itself was appallingly poor. I would not recommend this therapist to anyone, and I sincerely hope no other child or parent has to endure such a distressing and unprofessional session.

    We had a positive experience with our SLP, Shay Sullivan. She works hard to meet the learning needs…read moreof your child & plans therapy alongside the family well. She is open to feedback and direction from outside tutors and IEP goals to design specific learning objectives for a child with dyslexia. Communication with the clinic, front desk, billing and office manager unfortunately, is lacking. The owner is not an open nor, honest person and does not take time to understand the truth of a situation. *Beware: If you take a two week family trip in the summer and your clinician also takes a trip the following two weeks, you'll be accused of cancelling half of your scheduled appointments for the summer and then given a warning of violating an attendance contract, (even though majority of these appointments were re-scheduled). Later, this will be used against you when your child is sick with a fever and has to cancel last minute. It really is a bummer to be taken off the schedule because of incomplete records and lack of communication. Other things to know: -The office staff is not welcoming as you enter the clinic, nor do they let you know if your clinician is coming soon or not. -You are responsible for tracking your co-pay payments and being sure to pay them. This is tricking if another caregiver has to bring the child to their appointment because the office does not keep a credit card on file at the clinic. -Therapists discuss private therapy and decisions in the waiting area with caregivers, which is overwhelming and crowded. I have heard many private discussions in that waiting room due to this model of communication. Overall, it's a decent place to receive therapy services and they do have a fabulous swing area. Don't make the same mistake I did, be mindful of your communication with the clinic. Be sure to be clear about their expectations for scheduling. Don't assume anything, never run a few minutes late and don't get sick or you'll be on their list.

    Rue & Primavera - physicaltherapy - Updated May 2026

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