If you are looking for integrity and excellent representation AVOID this Tax Service. I was solicited by this company last February 2012 in response to an internet search for help with a Tax Audit. I was assured that I would be excellently represented for the sum of $3500 (in advance of the service being completed.) I took all docs and receipts to him and explained that I travel extensively for my business and really needed someone that I could depend on. I also explained, that the retail docs were a bit disorganized, which he immediately assured me was of no concern and upon seeing, stated he had seen "much worse". We got along great initially. So great that I asked my partner to also work with him. As a result she sent STS her very organized docs. However, ultimately, he allowed the mandated Audit hard dates to pass after he assured me numerous times that he was taking care of everything. This resulted in large fines and penalties.
After terminating STS, I was able to work personally with the tax auditor. Errors, resulting in wrongful tax amounts due, were reduced by over 33% ( which STS had indicated was not possible). However, the resulting fines that were leveled as a result of a missed hard date while I was traveling, were not removed. It was agreed that the tax accountant involved (STS) was not very knowledgeable and had been very "cavalier" in his care of my case.
Security Tax Service did provide organizational assistance and the staff was friendly and cooperative otherwise, however, the key player, although initially friendly and affable, became condescending, sarcastic and ultimately shrugged responsibility causing financial damage and extreme stress. My files were completely dumped out of their file folders and mixed up, causing hours of re-organization.
In over 30 years of experience as a successful business woman, I have never been treated in this manner. read more