1. Security Storage

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    Hollywood, MD

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    Security Storage

    3.0 (2 reviews)

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    11 years ago

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    I scheduled a move with College Hunks and was quoted $692 for 4 hours over the phone by their call…read morecenter. No one told me this was only for 2 hours, and I never received anything in writing. The day before my move, I was told the cost would actually be over $1,100 due to a "call center mistake." I had no time to find another mover, so I was stuck paying nearly double. The franchise manager and owner both admitted the quoting issue was the call center's mistake and that there has been multiple issues with the call center company, but the best they offered was a small discount -- still well above what I was originally told. I understand labor isn't free, but it's unfair to place the burden of your internal errors on the customer. I won't be using this company again and would caution others to get all quotes in writing before booking. The movers were great, I would hire them ten times over however I would never conduct buisness with this company again after that initial experience.

    I reached out to College Hunks to remove some old patio furniture. The call center said they would…read morecome out and give me a price quote and then we could go from there. I had a window on a Saturday morning from 10:30am-12:30pm. Around 10am, I received a call stating that they were on their way and would arrive around 10:40am. They pulled around the back of my house and within 5 minutes were able to through the patio furniture over the deck and were done. They were friendly and professional. Austin and Eli did a great job and I will absolutely use them again and recommend their services.

    Zip Moving And Storage - antique lamp thrown into a box

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    I have a real estate team in the DMV. We sell over 80 homes a year. I highly recommend Dragan and…read morethe team at Zip. My clients have been very pleased with the white glove service and careful approach. If they make a mistake and its rare, they fix it. This is the kind of business I like to work with!

    My name is Stacey Cooley. I have to be honest, this review is about their long-distance division,…read moreZip Van Lines. We hired Interstate Moving & Relocation Group, a moving broker. In turn, IMRG hired Zip Van Lines to move us from Louisiana to Michigan. They used a bait and switch tactic to draw us in. The first estimate was within our budget. Right before the movers arrived, they bumped the price up by 50%. It was too late to cancel then. All of my family had passed away. I raised money for the move by selling off their furniture and other belongings. These companies drained our savings. We couldn't pay the final charge at delivery. They put our belongings in storage and refuse to deliver them. They have my family photos and their military funeral flags. I've been in talks with them, they have one lie after another. The load pictures show that our load was much less than they claim, they actually owe us a refund. They still claim the load was larger. Zip Van Lines falsified the Bill of Lading and now they are lying about the size of our load. They are even claiming that the truck holds 1952 cubic feet of space, but there's no evidence that Zip has a truck of that size! These companies are scammers and I advise staying far from them! They're holding our goods hostage and our evidence shows it as theft and the money they demand is extortion. DO NOT HIRE EITHER OF THESE COMPANIES!!!

    All My Sons Moving & Storage

    All My Sons Moving & Storage

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    I had a very good experience with All My Sons. The team was organized, efficient, professional, and…read moreworked hard throughout the move. I also thought the service was a good value for the level of work they provided. What I especially appreciated was that they worked with me to find a solution when my plans changed. At one point, I was considering storing my belongings at their warehouse for less than a week. Rather than simply taking the additional business, they told me it did not make sense to move everything from the original location into warehouse storage for such a short period because it would unnecessarily increase my costs. That advice was one of the reasons I ultimately decided to use PODS instead. My moving needs did change at the last minute, which made the overall move more expensive than I had originally planned, but that was because of the changing logistics, not because they were trying to increase the price. I really appreciated that they were focused on helping me find the most practical and cost-effective solution. I would absolutely recommend them.

    ***UPDATE: true to their deceptive character they commented sounding very helpful and like they…read morecared only to email me back and send me jumping through more hoops. All for sure. TERRIBLE business. SO mad at myself for not knowing better.*** I guess I should have come to Yelp before booking. Looks like I am not the only one, don't know if that makes me feel better or worse. When I called Karen was awesome and I was so excited for the service. Silly me. I have moved 10 times before this in as many years. This is BY FAR the worst experience I have had. I KNOW how long it takes to move my place. Not only did this take more than TWICE as long with allegedly a whole other person, they brought a fourth unauthorized guy. And still took more than half the time. One guy sat in the truck most of the time, I have pictures, the others didn't start on my kitchen until the end, had to wait for that....later to find out when I went back to the old apartment they hadn't even finished the whole kitchen ...ran over my allotted time at the building I was moving out of, at my cost. And then they ruined my couch. So I paid DOUBLE what I was expecting, which was already more than what was quoted cause I was adding a little buffer, but ended up tipping a whole additional person because I'm not a jerk. The guys were nice but inefficient. Kept saying this is what you get with a higher quality mover, but it was not even a better experience. They were wasteful with the amount of packing supplies they used, never presented or communicated the prices of the materials they were using, which I was told was included anyway but also others I never approved or asked for. Just popped it on me in the end. Oh and then they say "we are going to adjust your time by 15 min you'll see a refund on your card" and two and a half weeks later still waiting for it to even show pending at least. But you better believe the charge was instant. I was debating sharing my feedback but was so mad I finally emailed the company. But no one had even dignified me with not even an automated response, just silence. So I come here to do something I pretty much never do. But that's how annoyed I am. Sorry but would rather recommend. Cheap Movers, way better. I used last move were a thousand times better and a QUARTER of the price. I'm not even cheap but I hate being taken for a fool, and it turned out to be just that. That's what I get what I get for using hourly movers for the first time, never again. A slow work scam, exactly what I was worried about, but like an idiot I bought into the reassurances Karen gave me but they truly let her down. I hope she knows they're having her selling lies.

    B Five Star Movers - Damaged furniture

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    (11 reviews)

    They took care of getting and delivering a grandfather clock I had bought online, including…read morestopping by here to pick up an envelope of cash for the seller, delivering the envelope to the seller, packing and moving the clock, driving it here, and setting it up in my house. They treated it with great care. I'm so glad I found B Five Star Movers!

    Me and my wife hired this company to help us move from our apartment to a new house. The experience…read morewas as follows: The owner came out at the time he stated for the walkthrough. He was friendly, made a list of all the larger items to move as well as number of rooms. He stated that he would get back with me that night with a bottom line price for the move. Problem # 1. The owner did not call for 3 days but did call with the price. My Wife emailed to get confirmation of date and time. This again took a few days. When he did respond he gave the correct day but incorrect year. Finally moving day arrives. I was clearing out the storage locker when they arrived and my Wife was at the apartment. She stated that they came in to start and walked in eating bags of chips and immediately started complaining about number or boxes, steps, everything. They proceeded to start moving stuff. My wife was trying to help move some things around and help them a bit, and the movers were rude. She also would try to direct them on boxes that need extra caution, fragile items, etc. and the movers just ignored what was said. My wife also would pull some smaller things out for the movers to grab and load and they would just ignore the boxes and ended up leaving them for us to move ourselves. We had 1 small tv we wanted the movers to take and they stated that they were not going to take it because we said we would transport the bigger TVs. While moving a piece of furniture, they damaged and took a chunk out the apartment door frame. Finally they finished loading and we went to the new house. The movers started unloading and me and my wife were trying to direct where each box went. Some items were put in the incorrect rooms, etc. One of the mattresses i noticed they had ripped the bottom of. They also complained at the new place that has only 1 set of steps and only 2 pieces of furniture in the basement. A majority of the boxes went into the guest room, kitchen and master, a few in the office. We noticed the cube organizer was broken as well. When we went to pay for the move they tried to charge a fee for paying with credit card in which we were not informed of. We stated that he never informed us of a fee for credit card payments, so asked for them to waive the fee since we were never informed. The owner was silent for awhile but hesitantly agreed to waive the fee. The overall experience was not pleasant, stressful and half of the moves were rude and inconsiderate. Some of the conversations they had were not very professional. One of the movers, probably the lead guy, was quiet and seemed focused on getting the job done and another was fairly friendly. He worked but also tried to have some casual conversation with us as the other 2 just complained. One i had noticed kind of sat around and didn't really pull his weight. If your considering using this company i would think long and hard as well as check with other places before committing.

    Security Storage - movers - Updated October 2026

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