Absolutely the worst. Months to do a bathroom and I ended up dropping them after almost 3 months to…read morerenovate a bathroom. Cracked tubs! Broken Vanity tops. Wrong sizes ordered! Workers not showing up. DONE!!!!

We worked with Gary to update a bathroom and found the process to be very easy. He came out to our…read morehome to measure, discuss our ideas, and offer suggestions and services. His pricing was fair and the tile, floor, and plumbing craftsmen were very knowledgeable and did an excellent job. We highly recommend Gary and Griffin Flooring.

Had a new kitchen and hallway floor installed in June 2025. After living with it for almost 5…read moremonths we are Absolutely Satisfied! From the time I walked into the shop to talk about the flooring choices, to the two people who did the rip-out and later the install after the new cabinets were installed by another company, the work was high quality, everyone was friendly and helpful, and it was done on time. No complaints. Even better, the price was great. We recommend Parrans!

Jim Campbell Great…read morecustomer service, friendly, informative owner (knew his products) and staff. Great to work with. The installers were professional, friendly and respectful. The work quality was excedllent. The work started and finished on time and as scheduled. We are very pleased with our new floor. We will highly recommend this company.

Service requested. Experienced. Quality work! Good communication and gets right to work. Very…read moreknowledgeable.

Jim was awesome he was on time, did an excellent job and pricing was good too. He fixed our bedroom…read moreentryway because our dog had ripped out to the carpet to the baseboards. If you ever experience a problem were your dog destroys the carpet please give Jim's Carpet repair and stretching. Thank you Jim.

We have used Compass Tile as a source for two bathroom remodels with great success. There were…read moreproblems with the supplier in one of the orders with broken large scale pieces. Catherine stuck with it until we got what we needed.

All I can say is WOW, look no further for the best tile installation company in the area. The…read morecustomer service and execution of Compass Tile is truly unmatched. We worked with Andy to choose a tile and place the order. She was incredibly helpful, responsive, prompt and knowledgeable. Unfortunately once the tile was installed the color didn't look like how we were expecting, but Andy immediately rectified the situation and repeated several times how important it is for us to be satisfied with the end result - I have honestly never received that kind of customer service, and I was blown away. Victor installed our tile and was also so knowledgeable, meticulous and efficient. The tile installation is BEAUTIFUL. He was so kind and professional, despite having to take out the initial tile and reinstall it due to the color discrepancy. Because of our experience with Andy and Victor, we will never go anywhere else for our tiling needs, and will refer everyone we know to Compass Tile. You will not regret working with them.

Echoing the trend of other reviews below, the best word to describe this business is…read moreunprofessional. I had a need to have carpets cleaned for a rental that we were vacating and inquired about pricing. I was greeted by a man who seemed like he would rather be elsewhere. His pricing was in line with others I called (about $120-$150 for 3 rooms). I then asked if they offered a cash discount. He laughed and me. Literally laughed, and said no. I just took my business elsewhere and found a professional cleaner (Covenant Cleaning Service) that was very polite and did NOT laugh when I asked about a cash discount. He kindly offered a price drop when I inquired about it. Save your time, and patience. Go with an actual business. This "business" is a joke.

I would leave 0 stars if the website let me. A very unprofessional company with poor customer…read moreservice and very rude to the customer. Did not leave a receipt after the job to even know they came, and did not VACUUM when CLEANING the carpets. When I called to ask why, the owner's response was "do you not own a vacuum to do it yourself?" Overpriced and a poor job. The carpets did not look any different. Save your money! There was cat and dog hair everywhere and I have had severe allergies ever since, and I was promised they would be thoroughly cleaned when moving into a new house. However, they did not even vacuum or clean the carpets thoroughly and have overpriced fees.

We scheduled to have our carpet cleaned, the truck arrived crushed our landscape boarder while…read morepulling into our driveway. We watched the entire incident. The driver (owner) of the company, denied it until we showed him the cameras that captured the entire incident. After he replaced the two blocks that we had extra. He quickly got into his truck and pulled away.

Amazing service!!! We thought the carpets were done and ready to be replaced. After cleaning look…read morebrand new. On time, respectful and friendly. Will be using again in future. Price was amazing as well.

I truly cannot say enough wonderful things about Ray and his entire team! From our very first…read moremeeting, Ray was incredibly warm, patient, knowledgeable, and genuinely invested in making sure we were completely happy with every decision we made. When we were choosing our hardwood and carpet, he encouraged us to take samples home and really live with them before making a decision. We actually kept some of the samples for a few weeks, and there was never any pressure or constant follow-up from him. He told us that making a change like this takes time to get used to and that he wanted us to be 100% sure we loved what we chose before moving forward. That really speaks to the kind of person and business owner he is--he cared much more about us being happy with the end result than rushing us into a decision. Once we decided to move forward, the entire process was just as wonderful. Every single person we interacted with--from the hardwood delivery to the hardwood installers, the carpet installer, and finally Ray coming back for the final inspection--was professional, efficient, respectful, and fantastic to work with. My dad has extremely high standards when it comes to work being done in our home, and even he could not have been happier with the quality of the work and how smoothly everything went! Our upstairs looks absolutely beautiful, and we are SO happy with how everything turned out. But beyond the beautiful floors, what really made the experience special was Ray himself. By the end of the project, we genuinely felt like he had become part of the family. He is just such a kind, trustworthy, genuine person, and you can tell how much pride he takes in his work and in taking care of his customers. We have already been recommending Ray to everyone we know, and we will absolutely use him again for any future flooring projects. If you are looking for someone you can trust with your home, I truly could not recommend Ray and his team more highly. An amazing experience from beginning to end!

Alex and Miguel excellent job, the carpet looks beautiful they took care of the creaks in the floor…read moreboard as well. They both worked together very well they were on time and very precise!! They did amazing very friendly as well.

Clarks Flooring was referred by a friend, and I couldn't have been more pleased with the selection,…read moreservice and cost! Will definitely use again, and recommend to folks in Southern Maryland!

My experience using Clark's flooring was mixed. What I had originally received a quote for was not…read morewhat ended up being performed after consulting with the person who came out to do the work. On a follow-on job I was misled with regards to the amount of time that the work would take. My original quote entailed sanding and staining a small section of wood flooring beneath the refrigerator followed by a second visit to seal the treated section. When the person came out to do the work they suggested just sealing the wood as an option to protect it, due to the location being beneath the refrigerator and not normally visible - so there would be no sanding, no staining, and no return visit to complete the job when the stain had dried. I agreed to this, which ended up being 10 minutes of work performed putting urethane on a 3x3 foot section of floor. At the time of the visit we spoke about sanding and resealing the wood flooring in the kitchen. I received a quote for this work, which was estimated to be a 4 hour job. When the person came out to do this second job, from the time they arrived, did the work, and were driving away it was less than 30 minutes total. Originally I was quoted $850 to do both jobs, but with the change to the first, doing away with sanding and staining as well as a second visit, and the second job being a fraction of the time estimated, I contacted Clark's to see if the cost of the work should be lower. With barely 45 minutes of work put into the job, even with two trips out, $850 seemed excessive for less than an hour of work. Clark's offered to take $75 off the final bill which was nice, but I still ended up paying $775 for under an hour of labor that entailed less work than originally quoted. I was satisfied with the quality of the work, but very disappointed with the cost. I was disappointed that the first job could be pared down so much, and entail such a lesser amount of work and travel, yet see very little reduction in the bill. I was also very disappointed to be told the second job would take 4 hours when in fact it was about 20 minutes of work.