William Richmond's roofing crew replaced my barn roof. This project included replacing & installing…read morenew gutters, downspouts, & adding new soffits to some exposed areas, & replacing some old soffits that were previously installed incorrectly. His roofing & soffit teams did an excellent job & were easy to work with! Everything was as promised; quality of the materials, workmanship, & they did an excellent cleanup of the area once the job was completed. Also, both roofing & soffit crews showed up on the job sight as scheduled & completed the work on time. Very professional & great customer support! William was always available either by phone or text, and was routinely on the job site. I have already scheduled them to return to repair damages caused by a tree that fell on my garage roof.

I contacted Mr. Richmond when a piece of siding broke off of my 10yr old home. I had no idea where…read moreto go or who to contact. I was referred to Mr. Richmond by a siding contractor. He listened to me, asked me to send over pictures and he wld call me back in a few days. Well he called me back as promised with two solutions that did not involve me replacing all or most of the siding for a money grab. He said 1st he wanted to come and pick up the piece and try to color match it and option #1 was to use the color matched piece and then repair or #2: take a piece of siding from another place on the house and put the new "color matched" piece in its place. That way the color matched piece wldnt stand out. Option 2 and thank you! Well within two days and no fuss to me-it was repaired and my home no longer looks negelected. Thank you Mr. Richmond-your kindness and patience with this damsel in distress helped make a stressful situation go away. The professionalism of your staff *chefs kiss*, the seamless and efficient job well done! I wld highly recommend William Richmond Inc for any job!

Initially responded.... Twice. Now after asking for a quote... Still trying to get answers. 24…read morehours later. I'll update if I get a response back. ---- As I said 24 hours later when your response time says... way sooner. Just trying to get a quote and someone to respond! I'd be happy to change the review stars if I could get a quote today as your message said in the initial email. ---- Update: added a star - I now have a scheduled in home quote to be done... I'll keep you posted. --- New update: no show. - Received message can't do job.

Never showed up or replied to my messages. I tried numerous times and got no response.read more

Check out the kitchen and bath department. You will understand why I rated it a one. Go elsewhere…read more Be sure to not ask for Joanne. She really has not a clue as to what she is doing except trying to sell you things you don't need.

They misquoted our projected. Each delivery we had for our project, they were missing wood. We had…read moreto count everything that arrived with each shipment and couldn't trust that they sent the correct items. There were thousands of dollars of items that they missed from the quote that we had to add. Some of the items were long lead and it delayed our project. I can't recommend Dean's Lumber.

We had a very disappointing experience with this company…read more We paid a $10,000 deposit to start building a garage. After receiving our deposit, the company significantly increased the price of the project to an amount we could no longer afford. We tried to discuss the situation in person at their office, hoping to find a solution, but instead we were treated disrespectfully. The owner raised his voice, yelled at us, and made the situation even more stressful. The document we signed was not a formal construction contract, yet we were left without our deposit and without the project moving forward. We filed a complaint with the Maryland Home Improvement Commission (MHIC), but unfortunately we did not receive the help we expected. We also hired attorneys, which has only resulted in additional expenses while trying to resolve this matter. Our experience has been frustrating, financially draining, and extremely disappointing. I encourage anyone considering this company to carefully review all paperwork, make sure you have a detailed written contract, and fully understand the terms before paying a large deposit.

Outstanding work, highly recommended! They did completed our unfinished basement to include a full…read morebathroom.

Paid top dollar for the inspector to miss mold in HVAC unit. It was identified, but labeled as…read more"grime." Very Expensive miss that could have been passed on to previous owner. Contacted the office and they offered no support. Specifically said they couldn't verify the presence of mold even though my agreement claimed it was part of the inspection.

I have worked with this business as a real estate agent for a few years and this is the worst…read moreexperience that I have ever had. I paid for. A septic inspection In February, the electricity was not on and I had to delay the inspection pending electricity turn on. The Seller decided to sell as is and I reached out to Ashlynn to get a refund since the service was never completed. The refund request was submitted on August 9, 2024. It is close to 30 days and I have not received my refund. I've been constantly ensuring and to no avail.. nothing. It's amazing how folk are quick to take your money bug as soon as you need your money returned, the company drag their feet. This should be against the law. At this point, this is theft. All in One has potentially lost a customer.

This is a review based on superb customer service .... given to me when I was not 'their'…read morecustomer! My husband and I are in the process of building a home in NC and that means that many decisions are being made remotely, long distance, and without being onsite. Shortages and delays are common place these days so it shouldn't have been a surprise when we needed to change our countertops from those we originally selected. Cord's Cabinetry carry the same brand countertops offered by our kitchen contractor in NC. I had to visit the Cord's showroom three times in the span of just a few days trying to select a quartz that was readily available ..... in NC! Maggie was there each time and always greeted me with a smile! I explained that I was there simply to look at their displays and that I would not be a customer so I didn't expect anything from them. I didn't want to take up their time, just take up a little space while I looked at their samples. Maggie smiled, nodded, and proceeded to help me find several options that looked nice with our cabinets. She extended this time and assistance THREE TIMES!! You see, after the first two visits whenI took a list back to my contractor in NC, I found out that those quartz products would not be available in time for us. Even when I walked through the door the third time, Maggie came out to greet me and continue to offer suggestions, pull samples, put samples away, help me with photographing options that we were interested in ..... Maggie was what all customer service should be!! If we were local and needed the services offered by Cord's Cabinetry .... I would have no hesitation in contracting them to work with us on our project. You shouldn't either!!

So before I begin, keep in mind that I gave this company several chances to make things right over…read morethe last 3 weeks before writing this. Today was the final straw. So here goes my experience: About a month ago, I went in person to Cord's Cabinetry and asked how much it would cost for measurements of my kitchen so that I could deliver them to my designer. I could have easily taken these myself but my designer said to have them professionally done so that the schematics would be correct with no room for error. So I gave my information to the front desk at Cord's Cabinetry to a lady named Karen who was very kind and accommodating. She said I would receive a call from Mr Cord and could plan a date and time from there. About 5 days later Mr Cord called me back and we set an appointment for a weekday morning before I had to be at work. He came in and did the measurements, I handed him $150 cash which I'm certain they did not report to the IRS as revenue as I did not receive a receipt, and then he left. About a week later, I received an email with an estimate and these pictures (and yes, they were sideways in the email just like they are here). I kindly replied via email saying: "Tue, Feb 15, 5:01 PM to karen Karen, I was hoping to get the measurements so that my designer can do her thing, then I can get back with the cabinets we end up going with etc. Regards, Aaron Krahling" She responded saying that they do not give out the measurements until you make a deposit on cabinets from them, basically extortion in the form of keeping my measurements in order to force me to pay a deposit on cabinets that I hadn't even had the chance to give the measurements to the designer for. This is when I started to get angry. I paid $150 for something that takes less than 10 minutes that I could have done myself and now they won't give me the schematics. I responded letting her know that I needed the measurements to give to my designer. They basically reiterated their statement saying that they would not release the measurements until I made a deposit on cabinets that once again, I had no way at all of knowing what I needed other than what they showed me in the sideways attached pictures. So now I'm pretty upset. I try one last email attempt and Karen responded saying that they do not give out the measurements because then someone could take them to another cabinet company and not use Cord's for the work. Mind blown at this point and at my boiling point, I responded again saying that I paid for measurements and would like them. They wouldn't give them to me and still have not to this day. They finally did give a design of what they could make the kitchen look like but will not release the schematics of the kitchen even though this is what I paid for. Maybe they do good work, I don't know, but this is wrong. When someone pays you for something, you give it to them, not try to hold it hostage to force them to buy more products. I mean, what if I was trying to plan this out for a year from now? The whole thing just doesn't and didn't make sense. Finally, I went back today in person to try to talk to them and they once again said that they do not give out the measurements and I should have told the guy measuring what I wanted if that was the case. I'm not sure what other reason I would ask for measurements for? At this point, I'm so pissed off that I raised my voice and they basically said to take them to small claims court, so I guess I'll have to waste a day of my valuable time just on the principle. I was very angry and I guess next time I see them will be in said small claims court for not providing the service that i paid for. So simple, so sad, STEER CLEAR!

Overview: Fantastic service, affordable pricing, and great work…read more Visited this establishment on a Monday morning around 8:30am to fix a crack in my cars windshield. When I arrived I was greeted by a man named Jordan, who was friendly & courteous. Jordan evaluated my windshield chip & told me flat out that not all repairs are successful and in the event they're unable to repair my cracked windshield, I still owe them $60 (made sense to me). The whole process took roughly 40 minutes & during my time waiting I learned more about what the business offers. The repair was successful & I was only charged $60. Competitively speaking, they're $50 cheaper than Safelite. When I checked out Safelite in Prince Frederick, they wanted $119 to repair my windshield. I recommend Tri-County Glass for all your glass needs.

Had to get my windshield replaced and took my chances here rather than go with the mobile…read moreinstallers. The desk clerks and the techs are top notch. They were able to get my windshield replaced the next day for a very fair price.

Excellent experience with ADCO. When we discovered the mold problem, it was so stressful wading…read morethrough the different recommendations from remediation companies. ADCO was unique, their proposed solution actually made sense - other companies proposed things that were too limited or way over-the-top - and ADCO patiently walked through our questions and doubts. The work they did was excellent, they were as clean as they could be, they protected our things, and, critically, they communicated with me as the homeowner. Every day started with a conversation or a text about what they were doing that day, and continued with updates throughout the day. I even got a text when they found a tiny snake in my crawl space! Lastly, ADCO stands by their work. There was a minor issue with something a subcontractor did in our attic, and at no charge to us ADCO sent out a team to remedy it. They even covered some minor resulting costs. I hope to never have a mold problem again, but I'll recommend ADCO to anyone I know who does.