Had a horrible experience with a very small lock on my luggage that the Atlanta TSA bag inspectors caused. Upon realizing I did not have the combination, nor did anyone else I called them after hours and the rep was dismissive and nonplussed about my situation. I HAD to get the bag lock removed, or my tour would be ruined. I called AAA they could not help, so I called other locksmiths in the area, who quoted even more for a house call than the 60-95 quoted by Security Lock the first time. She ordered someone to come out, and it took seconds to get the lock cut off. I was OVER CHARGED.. Addendum; Today I sent them a complaint, and their general manager, Kelsey, apologized, and we agreed that a charge should be paid, but not the one charged. She refunded me the difference with an apology. Good customer service, but too many hoops to jump through to get it. They were efficient, just be very clear with them about their costs and make sure you're on the same page before the work is done. read more

Web site said the residential fee would be $75-$150 depending on type of lock etc. The tech arrived, unlocked the door in less than 10 min. The actual fee charged $444.30! Classic bait-and-switch. read more

My mom locked her keys in her car. They came and got her in the car and charged her 1200.00 because it was a Sunday. We called and they went ahead and refunded 722.00. But she still had to pay $500.00. Beware of this company. read more

I called in a panic to a number that popped up on my google search, for a local locksmith to help me. My wife who has dementia locked us out of the house in the garage, & I had no key to get in. The First Lady who I assume was in OKC took my info & said a local person would call me back. In a few minutes I got a call from Johnny who said he was in Broken Arrow, and I told him my problem and asked to not please gouge me on price, & he quoted me what I though was $65. But when he arrived & got the door open the charge was $165 plus $20 travel charge plus tax. The total ended up being $200.79!! That is a real gouge in pricing and feel I was taken advantage of considering the circumstances. I did not expect to get free service but this charge was ridiculous!! Thank you, Larry Clark read more

The locksmith was prompt and quick but it's EXPENSIVE. $254 to open front door. I should've checked around.

Horrible experience locksmith was very rude when I was asking about pricing began raising his voice. Very unprofessional. Definitely over charged And by the reviews on here I wish I would've read them first. read more

I've used these guys approximately 67 times as far as getting into getting into a vehicle that's locked or having them program Bob's for my other vehicle so I think that the best locksmith in town read more

We were lied to or misled about pricing at every step of the process. When we called to ask for a quote to replace an OEM car key, we were told $20 for the service call and $225 for the key itself. There was zero mention of any additional fees or charges, so we scheduled service. We were already waiting for an OEM key to be delivered that we ordered online for $120, but we needed something quick. On their arrival I was out of the house for work, the technician said he would have to check if he can even program the key, but that the total would be $20 for service, $175 for an aftermarket key fob or $375 for the OEM fob, $225 for labor, and an additional programming fee that he didn't share at the time. He left to start looking into things, and my wife and I decided it would be best to pass on the service since everything was so much more expensive than we were told when we scheduled the appointment. At this point, my wife went outside to find out he had already programmed a key, and the technician said he would be happy to also program our backup key when we got it. She let me know, and we decided if they would program the other key it might still be worth it. That's when he finally shared the programming fee with my wife, which she still hasn't told me because she's so upset with herself for being taken advantage of. It was over $250, I know that much, bringing the grand total to a minimum of $670 for what we were explicitly quoted would be a $245 bill. At no point did they offer any hint of what the actual total cost would be. My wife is kinder than I would have been, and accepted and paid the total. In their infinite generosity, the technician assured my wife she wouldn't have to pay the credit card transaction fee since she paid in cash. And to top it off, she realized after he left that the fob doesn't even come with an actual emergency key - it was just the fob. These locksmiths are scummy, dishonest, and intentionally misleading. Take your business literally anywhere but here. read more

Just used Security Lock Service to replace door locks in my house. Sam did the work and we could not be happier. He was very professional, pleasant, and efficient. And the price was fair. Highly recommend this company for lock repairs. read more

I was quoted 65.00. I was charged 190. Took the guy less than 10 minutes to make two keys and rekey the dead bolt. I called them. They only gave me a 90.00 credit. I could have waited till the next day for another locksmith to charge 65.00 but chose not to wait. So sad I didn't read these reviews first. I am 82 and had to use a friend's credit card who has no more money than me. I am screwed. read more

I broke my car key when it split in half from the plastic fob - when I turned off my car. I had an extra key to drive. I called my Dealership and they gave me a ridiculous price. I am so glad I called Security Lock on 23rd, they were so nice and made me a new key on the spot, with affordable price. read more

Go anywhere but here for an emergency locksmith in OK. They won't say a price until they've unlocked your car. Once they do they price gouge you and make you pay a ridiculous amount read more

Was in and out less than 5 mins, great service good quality keys great prices for the keys if you need a key made go here read more

Security Lock Service - Keys & Locksmiths Near Me - Oklahoma City, Oklahoma

I visited the location on 23rd St. today. Upon entering, I asked if they would cut keys brought in they said they would. It was $10 a key. I had two keys cut. They rang up $30. Simple math they overcharged me. I just paid it and left, but won't be back. If you can't do simple math, I don't want you doing locksmith work for me. read more

I used Security lock service in October 2024 and the man couldn't give me a quote over the phone. When he met me he ended up charging me $350 for just a regular key (not a fob) I ended up paying it not knowing any better about how much keys cost. The man who helped me told me that if I came into the store a few days later he would give me a fob for $15, as if I were getting a deal! So I paid $345 for a key and a fob. The fob didn't even have a working remote start, trunk button, or horn. The only two buttons on the fob that worked were the lock and unlock button and I was given some lame excuse as to why it wouldn't work. Needless to say, I wanted a fully working key fob and Feb 2025 ended up calling different lock smiths and found Bill owner of Smart Home Locksmith (405-868-5934) who gave me a brand new FULLY FUNCTIONING key fob for only $105!! So crazy!! 10/10 recommend using Bill and not this company!! I had to come back to make this review because I think this company is such a scam read more

Bait and switch company. One of these places that advertises $30 per lock re-key... then they get out there and its a complete scam. Re-keyed 9 locks.. and then charged me $950. They were at the property for about 45 min. What a scam. Avoid this place. read more

Best service ever. Fast, wallet friendly and high quality. Strongly recommend to everyone who are in trouble with their locks.

DO NOT RECOMMEND!!! 1 star only to leave a review. Was told one price and then billed twice that once the guy arrived. They used "the guy is an independent contractor" and "that was the starting rate" after just called them out for being scammy. Tried to get them to make it right but they won't own up to their scam and take care of it. They tried offering 1/2 of what they owe me. Luckily I made the phone call on speaker in front of my camera and my card company is reversing the difference with my proof. -10/10 DO NOT RECOMMEND. I hate a scammer. read more

Waited over an hour, then had call in again to get someone to come out. WAY TOO EXPENSIVE ($225 plus tax). Didn't check around, could have gotten it done for $100. Save your self some money and buy the air bulb and reacher for the locking pin on the door. read more

Wow! Needed a new fob key and programming. Less than an hours worth of work on the ignition column. Quoted $550.00 for the work however the total was $1100!!! I've attached the final bill for all to see. They charged labor twice?! The itemized bill is questionable at best! read more

Security Lock Service - Keys & Locksmiths Near Me - Oklahoma City, Oklahoma

DO NOT USE! Just went to out to unlock my 18 year oldest car. They knew she was young and scared and took advantage...said 80$ CHARGED 190 and said to just submit it to insurance. read more

if I could give them no star, I would my son lost his car key so we got a hold of this company to get us a new key. The car was broke down prior to this, but we couldn't figure out anything without a key. A service technician came out and got us a key. It looks like a plain key but I don't know their companies descriptions on the keys with button or without. the lady I spoke to over the phone later in this mess said the technician charged me to much in her opinion‍I asked for a key with a chip in it. The technician said it did so my 17 year-old son used his $225 for his key. I don't really know what happened with the key in the car that it wouldn't work. The technician told me that the antitheft lock light needed to be on after all said and done we got everything going. I called him back out to reprogram the key. he came out. It still didn't work so we sent the car to the dealership. the dealership to the car wanted paperwork about the key. I was never provided documentation as a receipt or anything about the key so I got a hold of the technician asked him for documents of any kind I could give the dealership regarding the key. He never sent me any kind of documents. instead, the dealership called me and told me that the key never had a chip in it or it didn't work. It was neither compatible to my car and it wouldn't work. The only thing that Key would ever do is unlock the door at this time with communicating with the company they wanted to send a technician out, but I was done with them causing me stress. and my son stress so we'd rather just have gotten our money back. They said no! the dealership cut me a key that works. I had to pay $349 for the dealership key including the 225 for a key that didn't work. paid for them to deliver their services they Didn't deliver nor will they give my son his money back. I even emailed him the receipt from the dealership, saying the key didn't work where the key wasn't compatible to the car at the dealership specializes in Hondas and still don't wanna make it right. they was always late every time meeting also, So before you use this company, ask plenty of questions ask for a receipt get the name of the technician, the name of the managers and do your homework before getting a key from this place check reviews as well because I literally just gave this place $225 for nothing because they don't even want to give me it back, Screwing over a 17-year-old child in a single mother has bad service, poor service. unhappy customer equals this place zero stars!!!!! Betty read more

I contacted security lock service and asked them about unlocking my house. I was informed they could do the work (10:30 pm on Sunday night). I then asked how much would I be charged and she told $19.95 to show up and $ 49.95 for the work. I thought that sounded cheap considering the situation. Upon getting entry into my house I asked how much I owed and to my surprise he stated "$ 325.00 cash or 375.00 if I used a credit card. I then called them again and spoke to the lady and explained the situation and the final price. I informed the lady I was very surprised at the price and asked if that was a normal price. She was hesitant to say much and suggested I call accounting tomorrow and discuss. I the explained to her the quoted price was no where near what I was quoted. I further suggested if this is their normal price policy she needs to provide more information to clarify there pricing. I will call tomorrow and see what accounting has to say. Needless to say I would not recommend there services to anyone! read more

Same mo as many others feedback. Quote u one price and then come out and want to charge u double. I would never use the are scammers again.

EDIT- After reading other reviews they SCAM PEOPLE. DO NOT USE. Told it would be $80 dollars for VERY simple unlock of a truck door- $80 dollars turns into $190. Do NOT use this place- they are a scam. read more

Jason is awesome! He very quickly solved our nightmare situation after having a purse stolen with the keys in it. We can drive the car again! Got us a reprogrammed key fob, a cut key, showed me how to change the code, and even jumped the battery. Awesome service and much better price than dealership wanted!! read more

Was so rude over the phone was in hurry to end the call glad to never call these people again

Service was super great fast friendly and very helpful. They came out quickly and Tioanna Starr was very helpful and nice all the way around a 10 outta 10‼ read more

I called for a quote to get my locks re-keyed in my home after installing new doors and locks. The girl on the phone who scheduled my appointment quoted me $25 per lock for 6 locks, I confirmed it would be $150. Once the tech finished he charged me $85 lock. I explained what I was quoted and he did reduce it to $75 lock, but that was $300 more than I expected to spend. That is very poor business and I would not recommend them. I would NEVER have agreed to that charge had she been honest, which is probably why she was not. read more

All I'm going to say is I came in looking to make copies of 5 separate and different keys, they could only copy 1 of them, they didn't have the others. How is this a full service lock and key then? They didn't even have letter or number stamps (like engraving) to differentiate all my keys. I went out of my way to go to a one off, help support, but ended up having to go to Home Depot instead, what I was trying to avoid. They did have a lot of car keys tho. read more

This is a mobile service. When you call the main #, a technician calls back with an ETA. We asked about how much & the dispatcher said $20 fee & $45 trip charge but anything else depended on what the technician has to do. A technician came promptly, unlocked the door to an outside shed. 10 minutes tops & charged $225. It's like he made up a number & wrote it on a work order. Wouldn't take a credit card. Insisted on a check. He acted shady . We paid to just get him gone but it seemed to be ridiculously expensive. I don't recommend. Maybe there are some better technicians at this company & we just got a bad one. His name was Andrew. read more

We contacted the business and was told $20 service fee and $29 to unlock a door. We had them come out, unlocked a door in less than 30 minutes and was charged over $300. read more

Got locked out of my house and was in a slight panic. Did a quick Google search and read some reviews and decided this place would be great. My partner called them and the lady on the phone said a locksmith would call us back within minutes, and he did. He confirmed our address and was at our house within 25 minutes. It took maybe two minutes for him to get us in the house. I was shocked how quick everything happened and thankful because we had just went grocery shopping and had perishable items that needed to be in the freezer. The cost was $150 which I felt was worth it, especially because it's not a service I will need in the future, hopefully! read more

I'd like to thank Robert for saving our lives tonight, after we tried to unlock our truck for 2 hours straight! He was incredibly quick working, kind, and helpful, and we couldn't have asked for better help. Thank you so much Robert, go play that piano! For clarification, here is his number. Give this man some business! He deserves it! (405) 619-8944 read more

Complete crooks! Came to my house because I locked myself out. Locksmith was here 30 minutes and charged $475 to open my door. Do not use this company unless you want to just give money away. Felt like I was mugged read more

Fast, experienced and affordable Got my house door unlocked within 10 mins without damaging it read more

BEWARE! They we're available but won't give you an estimate over the phone other than the $29 fee to show up. They were 15 min away at a decent hour. Told me $130 to open my door which took literally 2 minutes. Then added an extra $10 because I didn't have that much cash and needed to pay by card. Had they been up front I could have done that but probably would have called aroubd because I've been charged half that to open a door at a previous place. He told me to claim it on renters insurance! How about NOT taking advantage of people and ripping them off. read more

Very deceitful. Was told it was a 29.99 service charge and 45.00 to open my friend door. Once the technician came to my home and and was about to unlock my door he said it was 150 to unlock it. I, being gullible that I am, paid the price to get my door unlocked. When I called to speak to someone about the price, the woman tried telling me that 150 was cheap and that it usually costs 300 to unlock a front door. The tech spet 5 minutes and used 2 lock picks to unlock my door and that costs 150? This is outrageous. read more

EDIT: updating my review after hearing back from the company. They were able to rectify the situation with a partial refund and an apology. Updating to 4 stars due to their quality level of customer service and prompt attention to their customers feedback. Used these guys today to rekey a house we just bought. Rekey, not change locks. Total of 3 doors, 2 locks each door. Our appointment was at 9am and the tech didn't show up until 10:20. After taking less than 15 minutes to remove the locks and rekey them, we were charged $610 dollars with tax. $330 of that was for labor, $240 for rekey, and a $19 service fee. I understand labor fees, but $330 for less than 15 minutes of work after being 1 hour and 20 minutes late seems unreasonable. Before he started I was told labor was "around $50", not $55 per lock totaling $330 in labor. I felt taken advantage of. If you decide to use this company make them give you a complete price break down before services so you aren't blindsided by their prices like I was. It seems they weren't honest upfront about their pricing with me. read more

We're from out of town and we got locked out of the condo we're renting. This was almost midnight and this was the only locksmith open, so we didn't have any other options or choices. I believe they sent a man named Adam to help us, who arrived in 15 minutes, opened the lock with a credit card, and then told us we owed him $225. Not only is that an extremely unreasonable price, but he was also made aware that we have two dogs, which almost escaped after he carelessly swung the door open. He was rude and abrupt and again, careless. I called the company after he left and they told me to call back at 9 the next morning to speak with a manager, and when i did that they told me to call at noon instead to speak with a manager. We are young adults who were taken advantage of and now barely have enough money to get back home, and no one will help us. read more