Boise Box was both professional and very thorough. They arrived on time , explained the process…read morecompletely, and made the whole experience pleasant. Keep up the great work

Great company! They were courteous, punctual, and reliable. We used the box to move across town…read more They dropped it off and then picked it up when we were done. Their prices were slightly lower than Pods.

We went to 9 different places before we made our decision to rent from Heather, the manager. She…read morewas so helpful. For what we rented the price was an excellent value. Service was superb. Other places could not answer our questions. And did not seem to care. Heather Cares.

We just moved here and are in need of storage. Although this place was booked and did not have what…read morewe needed, I still wanted to take the time to write a review. Heather is the on site manager and took the time to call several different places for me until she found the right fit for us. She was lovely and so helpful. Moving out is state can be so stressful, but when you meet someone like Heather, it makes it a bit easier. Thanks Heather!

I hired Better Route Moving to help my elderly mom move from Boise to another city in Idaho, and we…read morehad an amazing experience. They were incredibly communicative and professional, which made me feel very at ease throughout the entire process, especially since I live in another state and couldn't be there in person. This was a tough move with a lot of stairs, and the team was so kind, diligent, and hardworking throughout the entire day. I cannot say enough good things about Eric and his team. They made what could have been a very stressful experience so much easier for both me and my mom. 10/10!

BRM was amazing from start to finish. The movers were careful with my belongings, friendly, and…read morerespectful. The movers were rockstars hauling my furniture to a second level apartment. I would use them again in a heartbeat.

Amazing service such a pleasant experience.Would recommend them to everyone.Friendly people and…read moreevery thing was so clean

Great facility! I would def recommend this location to anyone looking for that mom and pop business.read more

Great facility. Very clean, the manager is always on top of security and helping with whatever you…read moreneed. They always seem to be updating the premises, no leaks or issues of any kind during my 2.5 year stay.

Uses a answering service which they are great. However could not answer my question. Left 2…read moremessages with them to get a call back. Never called so went somewhere else.

Star Storage is great. It is clean and well organized. The people who run it are helpful and…read morefriendly. It is a great place to store your stuff or RV.

My mom needed to move her stuff from a storage facility to our daughter's garage. The 10 ft truck…read moreand dolly I ordered online was easy and hassle free. When I arrived at the location on Franklin, can't miss it, Michael who was managing the front desk area was personable and genuine. He was dressed professionally and we joked about my last name especially since it was the same as the day that I was picking up. He went through all the details and I what I liked the most was highlighting all the important details like the QR code for roadside assistance, how much to fill up for gas and when to return it. I got the keys and matched the ID number on the keys to the back of the truck. It was very cleaned and the A/C worked like a Polar Bear's dream. We got a couple of bins Friday night and then the bulk of the moving the following day. We closed out the storage space at the space facility, dropped off the rest of the bins, put some gas in the truck and retuned back to the facility. The team upon the return were efficient and genuine. I was shown what the total was going to be and was immediately emailed with a receipt. Overall, the experience was great, hassle free and fair-priced. Thanks U-Haul Team.

When I booked my installation app on the 28th for the 30 at the Overland location, all was good…read moreuntil the 30th around 1012 I missed a call saying it was double booked. It took 3 or 4 calls to get the same person at the U-Haul location on the phone. I opted to get it done at a different (1030 W Franklin) location. I was told I'd be transferred and then hung up on. I had to call back to get details. I called to make sure and was told i could show up at 11 or 1130 if wanted. I show up at 1145, but the installer is at lunch. He didn't bring my vehicle into work on it until 1220. The staff was very friendly, and I was even given a discount for the weight and the issues. For some reason, they only have one installer and he didn't seem to care that he went to lunch and didn't tell anyone anything and just didn't show up until I'm guessing someone contacted him. I appreciate everyone at the Overland U-Haul except for the dude that's apparently the only one that does installs and I'll definitely be the last time that I go that route. Quite beyond not worth it. Also, he zip tied the wiring closest to the connector onto my tow hitch, so there's absolutely no room to pull the connector anywhere so now I have to look under and see how much slack there is if any and cut the zip tie so that there's at least some give. This dude has apparently been doing installs for like 25 years yet he zip ties the wiring so that the connector is basically touching the tow hitch. The only way I could be less happy with the outcome of this is if the installation didn't happen and I had to reschedule again. Again, Amanda, Abigale and Damien and the other gentleman that works there were awesome. Just not the installer. I really hope that he either get spoken to or reprimanded or even fired so that nothing like this happens to someone else.

Very clean, safe, and secure. The property manager is one of the nicest guys to work with, always…read moreso helpful and genuine. Prices are also great, very much recommend.

Recently moved in! I've moved into a few storage units in…read moredifferent states and I can tell you that this is the best move in experience I've had. The gentleman up front Jim, is super friendly and was informative on everything. He went out of his way to show me the ins and outs of using the locks and told me about all the amenities they have, WiFi, 24 hour access, power outlets. He answered all my questions before I even asked. If your like me, you want an easy going move in, but also want the man up front to be professional and informative. And it was guys. Super easy and after this long week I appreciate it more then they know. The front office was clean, organized and felt welcoming. The grounds are in great shape, no trash lying around, no pot holes or any debris anywhere. The storage unit itself was in great shape, it is clean and well maintained. I been to a few storage units where you get there and it's dirty on the inside. This is actually one of the only outdoor storage units I've had that is in this good of shape. At this point I have no complaints and I couldn't find something wrong if I tried. If you are looking for a nice clean storage unit with an awesome gate keeper, this is it folks! Trust me, just stop by there and you'll be sold. Special thanks to Jim for making me feel like I was welcomed and he appreciated our business.