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    Secure Self Storage

    4.0 (1 review)
    Closed 8:30 am - 4:30 pm

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    11 years ago

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    Able Movers - Your furniture will always be wrapped !

    Able Movers

    (20 reviews)

    Dartmouth

    Hired Able Movers to do a combined move - move my 2 bedroom apartment and my girlfriend's 1 bedroom…read moreapartment into our first home. Both apartments were in Larry Uteck area and the house is in Middle Sackville. Movers showed up on time (even called a few minutes ahead to say they were on the way). They worked fast, were careful, professional, and great guys! I would highly recommend. The whole thing took about 6 hours. Great job. Reasonable price.

    So, after my disastrous move with Able Movers, which I reviewed before, the owners responded with a…read morebunch of lies, saying I swore at their staff and that I was completely unreasonable. This was not true. I was going to let it go but I can't. I am pleased the owner has the backs of his employees but I don't appreciate the accusations. Once again- the bare bones details: Booked Able because I moved a lot and I like to move my custom around, share the wealth as it were. One of the movers saw a doorstop from my previous movers and immediately was offended. So, here's the the thing. I booked them for a small truck move. I explained the situation and location. They agreed to come with the correct truck for noon. I started calling them at 4 pm to ask why the truck wasn't there yet. The owner let all my calls go through to voice mail. At 5 pm they showed up with a huge moving truck, completely inappropriate for the tight quarters. I'm on the corner of two busy streets. No place to park so they all left and returned over an hour later with another big truck. I'd been told they had a smaller one they could use. Parking was still a problem, so we were discussing if they could park in front of the dry hydrant - I agreed to pay the ticket if they got one. While we were discussing, one of the movers saw a woman he knew, and they started heading over to Alderney landing for a coffee. At that point I did raise my voice to reach him, asking where he was going. He yelled back he was going to take a crap and that he didn't want to crap in my apartment. This was in the middle of Portland and Alderney drive. I have to admit that by this time I was losing it. I have MS and am disabled and the stress and long standing was exhausting me. The boss then called me to tell me his mover was offended and would no longer move me because "I sweared at him". I admit, I may have said 'where the hell are you going' but it was already 6 pm and absolutely nothing had been moved My son and I decided that was the end, being told off by the boss when the service was so impossible. We fired them at this point, my son rented a truck from Enterprise and we and my landlady (God bless her) moved us across the street. It took us until midnight and I had to rest for a week afterwards. They didn't even offer to carry things over. It was just across the street!!! I felt the one mover didn't like the look of the move after what was admittedly a long day and deliberately made it impossible. I found no support at all from the boss of Able Movers and to see his response to my previous review, he remains the same. He did not listen to my side of the story at all, and never responded to my phone calls- in fact only talked to me when he called me to tell me off for MY behaviour!!! Just to give you a perspective, I am 5' tall, 61, and disabled. They treated me horribly all day. I will never use these movers again and hope they change their attitude for others.

    Secure Self Storage - selfstorage - Updated May 2026

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