Not too bad. Pretty competitive price, but the place smelled a bit musty. A bit disappointed.read more

The ladies at the front desk are always pleasant and absolutely live it when I bring my dog in to…read moresay hello. The value is so so. I see it says 176.00 for my size storage unit but I pay significantly more than that. Other than that I have nothing bad to say.

I employed Abbey's Smart Move to facilitate my move from Bedford to the Windsor area. The move was…read morecompleted with minimum of disruption. The movers arrived om time with the individual workers very friendly and understanding of our needs. While there were some minor confusion everything was corrected immediately without any issues. The only damage was to a dresser which was repaired and delivered in a timely and courteous manner by Jim himself. We would certainly recommend this mover.

I booked well over a month ago for a 3rd floor walk up and was moving to the first floor and over…read more15 apartments. The day I booked the owner told me over a certain amount of distance they load the truck and pull it around. Moving day comes and the owner had a terrible attitude and came with a full truck, so his guys had to walk it like 400 feet, and acted like it was my fault and said he didn't want to do the job but will get done what he can........ (so no guarantee the job will get done?) Then when I said I would get someone else because he clearly didn't want to do the job they left my stuff in the parking lot and all over the stairs well! The only plus is I wasnt charged to be talked to like I'm less than. Do not recommend

The two movers they sent were lazy and unprofessional. I caught them lounging on my sofa, just…read moretexting and chatting. Not cool when I am paying by the hour. They broke an item and denied it. Emails to the company following the move were ignored. The experience regrettable. I would never, ever book with this company again.

Worst service ever. Waited for 5 months only got partially my stuff and some stuff were damaged. I…read moredon't know how you guys do business, you are terrible!

Great communication to arrange the process of moving my items into storage. They were timely,…read moreefficient and productive. They took care of my items and even helped take apart some furniture that I had trouble with. I feel that they went above and beyond customer service and I will use them again. If you are looking for a great and easy move, use this company!

very professional moving company, well equipped with protective pads, dollys, strap and tools,…read moregreat service and I'll definitely recommend to anyone

Well run business! These folks were super attentive, easy to deal with, efficient to set up, and I…read moregot great updates/notifications of my rental unit each month. I've rented a number of storage units over the years and I would always recommend Bay Self Storage to my Halifax friends. Top notch business. If I remember correctly they were the cheapest around too!

I telephoned to get into this business, and the surly voice on the other end allowed as to how he'd…read moreshow up to let me in and register me.( I was storing a small travel trailer.) He finally showed up from his other job and took his sweet time registering me. Over the year and a half I had it stored there, they took payment regularly from my credit card, but I got the same crappy attitude when I updated my address over the phone. They sent me an email telling me they were going to expand the lot, and a release form holding them blameless for any damages to my trailer, with a weak assurance that they would be careful. I told the owner by telephone that if he could move it, he had my permission, but he WOULD indeed be responsible for any damage. He sulkily told me that he was perfectly capable of moving a trailer, but he couldn't answer for damage. I told him that that was what small claims court was FOR. When I showed up to get the trailer six months later, it was parked crookedly on mud, so it was hell to hook up, and someone had stolen the wooden top from the propane tank cover, which I found smashed in a puddle nearby. I had to call the operator again to come and sign off on the lease and give me my damage deposit back. He showed up in less than five minutes, probably because he had a bunch of cash spread out on a desk. Then he told me he did all his refunds by cheque, and couldn't simply pay me from his pile. The cheque arrived three months later. The lot rent was more than the lot I found in the Toronto area. His reviews must be written by family and friends. If you don't mind someone who does this in his spare time, gives you attitude at every turn, overcharges, and permits minor vandalism to your property, rush on over to Bay Self Storage.