Rented a unit online on August 1, 2026. I never got access to it, and I never got a single person…read moreon the phone. Their own confirmation screen says the rental isn't complete until you call and speak to someone in the office, because only they can remove the lock on your unit. I called six times between August 7 and August 10. Every call went to voicemail. I went to the office three separate times during their posted hours, 10 AM to 2 PM on weekdays, and nobody was there. On the last visit the "Back at 10" sign was still hanging on the door at 10:30. I texted the office number and emailed the management company twice. Nothing came back. They called me exactly once, on August 5. I missed it. That was the only contact they ever made and they never tried again. $175 charged on day one for a unit I could never open. I ended up disputing the charge with my bank and renting somewhere else. If you rent here online, understand that you cannot get into your unit until a human unlocks it, and there may not be a human.

I'm from AZ and needed an emergency storage facility and came across Affordable Storage!!! The…read moremonthly price was great and Mary at the desk was very helpful I would recommend them to anyone. I used the storage locker for 8 months with zero issues Thanks again to Affordable Storage for their Services!!!

I've moved a lot and had to use storage facilities quite a bit.. Keep it Stored is by far the best…read moreand easiest storage company to work with especially if you have multiple units. Their customer service is impeccable.

I never thought I'd be writing out a long, drawn-out review for a storage center, but here it is:…read moremy experience with Keep it Stored is better than most experiences you'd expect from a hotel concierge or a 5-Star Restaurant. No, seriously. You look at either the reviews here on Yelp for the two locations, or the 100+ reviews they have for the two locations on Google, and the skeptic in me thinks, "nah.. there's something wrong here, they paid an SEO team to write these..." or something. Yeah... no. It really is as good as reviews say it is. And it all starts with one man: Kurt. If you read the reviews, you'll see Kurt's name a lot. He makes it a personalized experience. Did I really just use the word "experience" in a storage rental Yelp review? Well, yeah. Kurt just takes the storage experience to a whole different level. Kurt and his team get to know you and your business (or if you're renting just to have some extra space, he gets to know you personally) and persistently makes sure what his business is offering is what's best for you. Some highlights for me? Well for one, the prices they offer are better than anyone around. Hell, they're better than storage prices you'd find 80 miles outside of Charlotte. The move to keep it stored for me was more convenient than my prior parking spot (I park a trailer there). The parking spot itself was bigger and in a much more convenient format (it's a spot parallel to the curb, but it's so big, I can pull the trailer right in, and pull straight out upon arrival/departure). You even have access to an app that can open the gate for you when you're within a block of the storage center. 24/7 access is available for a very small fee (it was 5 times the fee I was paying at my prior facility for 24/7 access) and everything is imaculate. I really wish Kurt would also go into the restaurant industry, or maybe insurance, retail, package delivery maybe? At most, I'll settle for him and his team just staying where they are as the best storage solution I could have ever asked for. Believe the reviews, you're going to be very happy here.

I love this place. it was so easy and convenient to get to size storage unit I needed. I really…read morelike the fact that I can have it taken out of my account and I don't have to worry about being late. And it is easy access to and from my unit. Also I can get into it anytime I need to without having to wait on someone to open the gate at a certain time. I highly recommend this company to all my friends and family.

Catherine ---The transaction was easy to get started. I really liked the electronic kiosk. The…read morerepresentative was knowledgeable and friendly. I just had a hard time to add my home insurance to the account but hopefully I have that done now. It is very convenient --which is how it should be. Thank you...

We used Southern Self Storage for more than three years. They were always accommodating and helped…read moremake life easy as we went through several transitions. At one point we had two units (one for us and one for my in-laws), when we closed one down, they allowed us to swap units. When my Father-in-Law passed away and we had to quickly empty their apartment, they allowed us to temporarily move into a bigger unit and then the next month allowed us to move back to the smaller one. For both of these moves, they found a unit that was close and apologized that it wasn't closer. It was perfect though because we could walk in between the two instead of having to load it on a trailer. They made one small part of the ordeal easy to deal with that and that is priceless in my book. They are wonderful to deal with and if we ever had a need to rent again, we would definitely return to them. They care about their customers and that is worth more to me than a name brand storage facility.

Davion & his assistant did an outstanding job in providing my moving services! He communicated well…read morewith me during the entire process(beginning to end). They were very careful & cautious moving everything. They were polite, pleasant, & professional. His fees were very reasonable. Would highly recommend him for his services!!

i hired him to move my 1bedroom apt i let him know i had a couch and a bed and my work desk were…read morethe only big things i had and the rest was clothes and other small things . Davion arried at 12:40 and was finished at 1:20pm he literally only moved my couch and bed and desk and WOULD NOT let me put my other belongings on the truck , i Paid him a full $250 to move3 things and everything else i had to load into my honda accord ! i definitely regret moving with him

Very friendly staff , Valerie was very helpful and informative…read more The space is clean and bigger than you would of thought. A 10x20 feels like a 10x30 because of the amount of head space to the roof. Very easy to access and close by

As the pandemic continues, there are many services that are still having difficulty with customer…read moreservice- ie: reaching them through phone, etc. We have always been able to reach customer service at Mr. Storage, and responses to inquiries have been quick and friendly. Thank you for providing a safe place for our belongings, and for good customer service. Valerie has continually been very helpful. Ramona and Spencer

What a great crew! Nothing but great things to say about Jeremiah and Katie and the crew. Katie…read morepromptly gave me a quote and at the very last minute were able to get out next day for us to move our storage unit to our new home. Jeremiah packed that moving truck so efficiently and professionally. Every crew member was very nice and worked very well together getting the job done quickly and very well. They sent a picture of the storage unit all cleared and clean before they left first site. Communication was excellent with updates and eta's. You won't regret using this company. They are top notch! And the price was very reasonable as well. Great experience!

They communicated clearly and were reliable. They offer a wide ranges of payment options and we're…read moreprofessional and respectful. They delivered a massive dresser for me exactly how I wanted it done, padding it, wearing booties in my house, and in a timely manner. They provided quality value for the need I have and I would definitely use them again.

Yes. They provided good and prompt service. I am planning to work with them on a regular basis…read moregoing forward.

He lives too far away to service Kannapolis. Coming from Charlotte it is too much for one or two…read moreyards with the price of gas.