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    Secure Comfort Care

    5.0 (2 reviews)
    Open • Open 24 hours

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    3 months ago

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    9 years ago

    Excellent service!! VERY helpful, professional and efficient! Reasonably priced!! We will definitely use them again!!!

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    Ask the Community - Secure Comfort Care

    Access Mobility Repair & Rental - We offer, modify, repair & rent power chairs and mobility scooters.

    Access Mobility Repair & Rental

    (1 review)

    I cannot recommend Brian highly enough. I called him to fix my adjustable bed before I had surgery…read moreand was required to sleep in a reclining/sitting position. After listening to the 'symptoms', he advised me to first contact the company to see if they would send parts before he made his initial visit and charged a consultation fee. Saving me money even before I officially became a customer. The company sent the more commonly 'breakable' parts. We scheduled an appointment based on the delivery date and I arranged for my husband to be home to help move the king size mattress. The day before the planned repair, my husband's work schedule changed and he could not be available. I called Brian to see if we would need to reschedule but he said we'd keep the original appointment and he would find a helper. He arrived promptly the next day and worked through trouble-shooting the electronic parts sent. Unfortunately the problem turned out to be one of the motors which is rare. He called the company and arranged for the motor to be shipped to my home. It arrived at 2:00 PM the day before my surgery. I called Brian and he said that if I were able to call after I got home the next day from surgery, he would work me into his schedule. I called him around 11:00 and he came at 4:00 and had my bed working in 30 minutes and I could use my bed the night of surgery. Brian is dependable, reliable and provides extraordinary service.

    From the owner: ...Other hours available by appointment. ...We offer…read moreaccessories, appraisals, mobility equipment, modifications, repair service, replacement parts & short term rentals including: knee walkers. lift chairs, manual & power wheelchairs, patient lifts, scooters, portable ramps, walkers (including seated models) & wheelchair carriers. ...We sell, install & repair the Aerolet toilet lift. ...We repair Cruzin Coolers & Razor products. ...We sell & accessorize Scootatrailers. Made in NC. ...We sell the Wheelchair Wagon, designed to pull behind your chair or scooter to carry anything you need to take with you. Made in NC. ...We offer diagnostic joystick repair for power wheelchairs ...We evaluate & repair powerchair motors. ...We stock mobility accessories, batteries, battery chargers, tires (including solid inserts) & tubes. ...We sell, install and repair wheelchair lifts for automobiles & vans. ...We sell, install and rent ramp systems. ...We sell, install and repair pool lifts & stairlifts.

    Ilderton Conversion Company - Charlotte - Great Handicap Vans for Sale in Charlotte at Ilderton Conversion Company!

    Ilderton Conversion Company - Charlotte

    (5 reviews)

    Montclaire

    Car buying is usually a high stress, difficult process with a lot of negotiating and inefficient…read moreinteraction between customer, sales staff and manager. That was certainly not the case with Ilderton of Charlotte. Jeff Stephens was helpful, courteous and knowledgeable making purchase of a handicap van to transport my wife a pleasure. I will not hesitate to go there again when the need arises and would recommend them to anyone needing a handicap accessible van.

    This is an on going review and issue with this company. I…read moream adding to my previous review, below I found out recently, that my maintenance facility manager , bought $800 new tires from Ilderton , He took it there without my knowledge because he was having problems with one of the new tires, that he had recently purchased there, but he was told by Ilderton technician, they couldn't no longer service or assist my company with the vehicles they sold to us, because they were instructed not too, so again this is showing their business ethics and integrity . I called Ilderton Conversion and was told the corporate office instructed them not to do any business with my company. I requested corporate number, but they refused to give me the number , if there really is a corporate number to provide. This truly is a nightmare. Please do your research on any company better than I did... Ilderton Conversion, dealers,regarding deceptive business practices, predatory sales tactics targeting senior citizens, and the repeated sale of defective commercial vehicles ("lemons") to my company, Helping Hands Network LLC. Helping Hands Network LLC provides essential medical transportation services for senior citizens and individuals with disabilities. We rely heavily on safe, functional vehicles to transport vulnerable members of our community to their medical appointments. Unfortunately, Ilderton Conversion, specifically a representative named Mike, has severely compromised our operations and caused extreme financial hardship through a pattern of fraud and misrepresentation. The timeline of events is as follows: April 2022: My company purchased a 2019 Chrysler Pacifica from Ilderton Conversion. The vehicle quickly developed severe mechanical and electrical issues, including a failing air conditioning system, a blacking out main computer console, and malfunctioning automatic doors. Ilderton's service department was completely unable to diagnose or repair the vehicle. April 2024: During an attempt to resolve the ongoing issues with the 2019 vehicle, I purchased and installed a brand-new auxiliary battery for it. November 2024: Because they could not repair the 2019 Pacifica, Mike persuaded me to trade it in for a 2022 Chrysler Pacifica, guaranteeing it was a reliable, high-quality vehicle that would not suffer from the same issues. During this transaction, Ilderton carried over a $29,000 negative equity balance from the defective 2019 vehicle, inflating the total balance of the new vehicle to over $60,000. Furthermore, Mike explicitly assured me that the brand-new auxiliary battery I had just purchased in April 2024 would be transferred into the 2022 vehicle. Current Issue (May 2026): The 2022 Pacifica began experiencing the exact same catastrophic electrical failures as the previous vehicle (AC failure, computer blackouts, and door malfunctions). When my assistant, James, brought the vehicle to Ilderton, we were told it was beyond their mechanical capacity and that we needed to take it to a certified Chrysler dealership. I recently took the vehicle to a reputable Chrysler dealership for a proper diagnostic evaluation. The service manager at the Chrysler dealership uncovered definitive proof of fraud: Ilderton Conversion never transferred my new auxiliary battery as promised. Instead, they left an old, failing auxiliary battery in the 2022 Pacifica, which directly triggered the recurring electrical failures. It is clear that Ilderton intentionally withheld this component to resell it or keep it, while leaving me with a malfunctioning vehicle. The Chrysler dealership provided copies of the old Auxiliary battery that left in my vehicle, and showed me how the new replacement supposes to look. When confronted, Ilderton shrugged off accountability, stating that the "stop-start" systems in Chrysler Pacificas only last a year and that the vehicle is no longer their problem. This critical information regarding the vehicle's known defects was deliberately concealed from me during the sale. I believe Ilderton Conversion knowingly and willfully took unfair financial advantage of two senior citizens who lacked specialized mechanical knowledge. They have trapped my business in over $60,000 of debt for a vehicle we can no longer safely use for our disabled clients, all while capitalizing on a vehicle we no longer even own.

    Secure Comfort Care - medicaltransportation - Updated October 2026

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