Robert is very knowledgeable and did a great job updating the system in my 2013 Ford Explorer…read more Sound deadening in my car doors is amazing.

Worst CarPlay installation ever. Got charged 1300 to put a tiny Bluetooth Apple CarPlay screen in…read moremy car. They up charged me because I'm a female. The CarPlay barely works and my volume doesn't go up nearly as loud anymore and my speakers constantly crackle. They did a horrible job and messed up the audio for my whole car. Do not go here.

Safelite provides excellent service, professionalism, high-quality product, with great technicians…read more I have been required to use their services from different offices of theirs at different cities and locations over a long career of being on the road for work and have never been disappointed.

If you have a BMW this place will cause you more grief and charge you for it…read more 1. The metal molding on my X3 flew off not two miles from my house because it was not replaced correctly. 2. It rained two days later, found out that the windshield wiper arm elements were not replaced so my wipers did not work. I found them in the engine bay a few weeks later. 3. They can't deal brittle parts and cracked up my windshield cowl during their replacement. The installation was on 7/6, it is now 7/30 and I am still going back and forth on the phone with them trying to get a resolution. They said they would order the necessary molding replacement, after calling a week later they had not done anything of the sort. No one at the shop location is picking up the phone this week. I even went as far as sending their CEO an email on July 10th about this issue. I have not yet received a response from corporate or Renee Cacchillo. I ended up fixing my own wipers after finding the lost element parts in my engine bay. Don't waste your good time and money on this place. It is not worth the headache.

I've been in twice in the last month hoping to buy an electric drum set. The first time none of the…read morekits on the floor were playable. (No power supply, rack folded in an unusable manner, etc..) When I asked about it, the sales associate said "yeah we usually don't bother keeping the low-end kits set up." I was looking at either an Alesis Strata Prime or Roland TD516. Both are about $3500. He told me to come back another day and they should be working. I went back today (ready to buy) and the Alesis is still missing the power supply. The same sales rep said, "yeah they keep disappearing." No offer to look for one or any sort of real assistance. Overall pretty disappointing.

I went in today to purchase a new digital keyboard. I was helped by a gentleman named Jon St Pierre…read more(I think that's how you spell his name). He was very kind and very helpful. The specific keyboard I wanted was not in stock, but he ordered it for me to be delivered to my house. It's been quite some time since I've made a purchase at guitar center and the last time I was there buying a midi controller the lady helping me seemed pretty unmotivated and didn't seem to know anything about what I was looking to purchase. I'm really glad to say Jon St Pierre was very knowledgeable, very fast to help us and provide us with good customer service, and he had a great attitude. In my opinion he is a shining example of what customer service should be especially when spending hundreds of dollars on an instrument you hope will last for a long time.

Sent a radio off that no one locally could repair. They were able to fix it and send it back within…read more7 days. Super awesome!!

You never know how much you miss music until it leaves you. I took my car here to have the CD…read moreplayer worked on. They were recommended by my honda dealer. My options were to have the radio fixed by honda and be without it for one to three weeks or come to this establishment and have it fixed faster and at a lower cost. So I scheduled an appointment to drop off the car because they wanted to take the radio out. My appointment was at 10am and I arrived about 6 minutes before. When I arrived, there wasn't an attendant at the front desk. A sign said ring the bell if no one comes in two minutes. I am the typical male and I love pushing buttons so the clock started. I am happy yet sad I didn't get to push the button - the service tech beat the two-minute clock. I REALLY wanted to ring the bell! The older gentleman working on my car informed me that they can replace my display for $100. There was a scratch there and I can't recall when it happened. At this point they couldn't tell me anything about the broken CD player (which was the whole reason for my visit). I told him I'd like to understand what is wrong with my disc player before I commit to fix the display. The scratch is so minor I forgot it was even there. Plus I was thinking at $100 for a display what will it cost to fix the stuck cd-$1000?? They said the cd mechanism was in need of repair and they could fix everything for $350. I said yes and they began to work on it. They said the repair would take less than 1 hour and they could get me out fairly fast. They did as they planned and had me out in less than one hour. All works well now. Every business I go to I expect to have the wireless password. When I asked the older lady that worked there if I could have theirs she said its on a secured network. I thought yeah....that's why I want your password. As she walked away I guess she thought about it and said she can enter it into my phone for me. She did that and I was sincerely appreciative.

I posted a very negative review on September 29th stating that I have been unable to reach anyone…read moreat Hello Tech via phone, chat, or text. Today I got an email from them asking "How did Laiza do?" Who is Laiza? I was never contacted by Laiza or anyone else to repair my computer. Now I'm getting an email asking "How did Laiza do?" I replied letting them know I was never contacted by anyone. They suck. And, at this point, it seems like a made a donation and would like my money returned.

I had 4 medicine cabinet installed and the tech told me that the side mirrors were extra shelves…read moreand to toss them. He had disposed of the the hardware so i had to reorder the side mirrors costing me $170. Two days later the medicine cabinet fell off the wall because the top brackets were not in contact with the cabinet. Today I had some electrical work done in another bathroom and they had to remove the medicine cabinet and the said it was hung upside down and was the bottom bracket wasn't in contact with the cabinet. It was only a matter of time before that one fell. I had some minor damage to my wall when the medicine cabinet fell and HelloTec didn't even address it. The company was very difficult to work with. I had to sent them them photos and emails multiple times to get any help from them.

Its great The customer service is nice there very patient and help get all the detailsread more

This is an on going review and issue with this company. I…read moream adding to my previous review, below I found out recently, that my maintenance facility manager , bought $800 new tires from Ilderton , He took it there without my knowledge because he was having problems with one of the new tires, that he had recently purchased there, but he was told by Ilderton technician, they couldn't no longer service or assist my company with the vehicles they sold to us, because they were instructed not too, so again this is showing their business ethics and integrity . I called Ilderton Conversion and was told the corporate office instructed them not to do any business with my company. I requested corporate number, but they refused to give me the number , if there really is a corporate number to provide. This truly is a nightmare. Please do your research on any company better than I did... Ilderton Conversion, dealers,regarding deceptive business practices, predatory sales tactics targeting senior citizens, and the repeated sale of defective commercial vehicles ("lemons") to my company, Helping Hands Network LLC. Helping Hands Network LLC provides essential medical transportation services for senior citizens and individuals with disabilities. We rely heavily on safe, functional vehicles to transport vulnerable members of our community to their medical appointments. Unfortunately, Ilderton Conversion, specifically a representative named Mike, has severely compromised our operations and caused extreme financial hardship through a pattern of fraud and misrepresentation. The timeline of events is as follows: April 2022: My company purchased a 2019 Chrysler Pacifica from Ilderton Conversion. The vehicle quickly developed severe mechanical and electrical issues, including a failing air conditioning system, a blacking out main computer console, and malfunctioning automatic doors. Ilderton's service department was completely unable to diagnose or repair the vehicle. April 2024: During an attempt to resolve the ongoing issues with the 2019 vehicle, I purchased and installed a brand-new auxiliary battery for it. November 2024: Because they could not repair the 2019 Pacifica, Mike persuaded me to trade it in for a 2022 Chrysler Pacifica, guaranteeing it was a reliable, high-quality vehicle that would not suffer from the same issues. During this transaction, Ilderton carried over a $29,000 negative equity balance from the defective 2019 vehicle, inflating the total balance of the new vehicle to over $60,000. Furthermore, Mike explicitly assured me that the brand-new auxiliary battery I had just purchased in April 2024 would be transferred into the 2022 vehicle. Current Issue (May 2026): The 2022 Pacifica began experiencing the exact same catastrophic electrical failures as the previous vehicle (AC failure, computer blackouts, and door malfunctions). When my assistant, James, brought the vehicle to Ilderton, we were told it was beyond their mechanical capacity and that we needed to take it to a certified Chrysler dealership. I recently took the vehicle to a reputable Chrysler dealership for a proper diagnostic evaluation. The service manager at the Chrysler dealership uncovered definitive proof of fraud: Ilderton Conversion never transferred my new auxiliary battery as promised. Instead, they left an old, failing auxiliary battery in the 2022 Pacifica, which directly triggered the recurring electrical failures. It is clear that Ilderton intentionally withheld this component to resell it or keep it, while leaving me with a malfunctioning vehicle. The Chrysler dealership provided copies of the old Auxiliary battery that left in my vehicle, and showed me how the new replacement supposes to look. When confronted, Ilderton shrugged off accountability, stating that the "stop-start" systems in Chrysler Pacificas only last a year and that the vehicle is no longer their problem. This critical information regarding the vehicle's known defects was deliberately concealed from me during the sale. I believe Ilderton Conversion knowingly and willfully took unfair financial advantage of two senior citizens who lacked specialized mechanical knowledge. They have trapped my business in over $60,000 of debt for a vehicle we can no longer safely use for our disabled clients, all while capitalizing on a vehicle we no longer even own.

I intentionally waited a few weeks after Mike repaired the dent in my car just so I'd have the…read moreopportunity to view the repair in different light settings and from different angles. As you can see, I am giving Mike 5 stars. Mike came to my house on time. He was friendly and personable, yet got right down to work. He did a beautiful job of fixing the dent in my car. The dent was a rather sharp dent in my driver's side rear panel. It looked like a little paint was chipped away at the edge of the dent as well. Mike assessed the damage and explained what he thought he would be able to do. Toward the end of the process when I was checking Mike's progress as he worked in my garage. I thought he had finished the work because where the dent was looked good to me. However, to Mike's discerning eye, he had some additional work to do yet. Attention to detail! In the end, Mike felt he was only able to get it to 85% of its original condition. But to me, it looked like he got it to 95% or more. It was a job well done! I told Mike it would be great to do business with him in the future...but I hope to never need his services again. But if you are in need of some dentless repair work, definitely give Mike a call.

Magic Mike is the way to go! He is honest, reliable and quite magical! Was told by a collision…read moreplace that a few scratches on my passenger door couldn't be buffed out and would need repainting for over $1700. Ummmm, no thanks! Called Magic Mike for a second opinion.. Sent him pictures and he came to my house and buffed the car on the spot. He has over 15 years experience and knows his way around the car. He had my full trust and charged a fair price. He also does many other services including dents and some paint. Look no further! Word-of-mouth and reputation is everything. Mike has earned his!

Staff is very helpful. They seem knowledgeable and helpful, making recommendations to fit your needsread more

Jay was absolutely fantastic in accommodating us. He was super helpful, friendly, and welcoming…read more The process of renting a wheelchair was easy, fast, and effortless. The shop is pristine, and the equipment looks new and well-kept. I'll be returning when visiting Charlotte! Thanks, Jay!