Staff is very helpful. They seem knowledgeable and helpful, making recommendations to fit your needsread more

Jay was absolutely fantastic in accommodating us. He was super helpful, friendly, and welcoming…read more The process of renting a wheelchair was easy, fast, and effortless. The shop is pristine, and the equipment looks new and well-kept. I'll be returning when visiting Charlotte! Thanks, Jay!

In a big city like Charlotte, it's nice to have like a small town pharmacy. Feel here the people…read morethere are extremely friendly, and your prescriptions are ready very quickly.

Great personnel, really going out of their way to find the best medications for me, answering any…read morequestions I might have and trying to accommodate me in any way possible. Just a great pharmacy overall!

Its great The customer service is nice there very patient and help get all the detailsread more

This is an on going review and issue with this company. I…read moream adding to my previous review, below I found out recently, that my maintenance facility manager , bought $800 new tires from Ilderton , He took it there without my knowledge because he was having problems with one of the new tires, that he had recently purchased there, but he was told by Ilderton technician, they couldn't no longer service or assist my company with the vehicles they sold to us, because they were instructed not too, so again this is showing their business ethics and integrity . I called Ilderton Conversion and was told the corporate office instructed them not to do any business with my company. I requested corporate number, but they refused to give me the number , if there really is a corporate number to provide. This truly is a nightmare. Please do your research on any company better than I did... Ilderton Conversion, dealers,regarding deceptive business practices, predatory sales tactics targeting senior citizens, and the repeated sale of defective commercial vehicles ("lemons") to my company, Helping Hands Network LLC. Helping Hands Network LLC provides essential medical transportation services for senior citizens and individuals with disabilities. We rely heavily on safe, functional vehicles to transport vulnerable members of our community to their medical appointments. Unfortunately, Ilderton Conversion, specifically a representative named Mike, has severely compromised our operations and caused extreme financial hardship through a pattern of fraud and misrepresentation. The timeline of events is as follows: April 2022: My company purchased a 2019 Chrysler Pacifica from Ilderton Conversion. The vehicle quickly developed severe mechanical and electrical issues, including a failing air conditioning system, a blacking out main computer console, and malfunctioning automatic doors. Ilderton's service department was completely unable to diagnose or repair the vehicle. April 2024: During an attempt to resolve the ongoing issues with the 2019 vehicle, I purchased and installed a brand-new auxiliary battery for it. November 2024: Because they could not repair the 2019 Pacifica, Mike persuaded me to trade it in for a 2022 Chrysler Pacifica, guaranteeing it was a reliable, high-quality vehicle that would not suffer from the same issues. During this transaction, Ilderton carried over a $29,000 negative equity balance from the defective 2019 vehicle, inflating the total balance of the new vehicle to over $60,000. Furthermore, Mike explicitly assured me that the brand-new auxiliary battery I had just purchased in April 2024 would be transferred into the 2022 vehicle. Current Issue (May 2026): The 2022 Pacifica began experiencing the exact same catastrophic electrical failures as the previous vehicle (AC failure, computer blackouts, and door malfunctions). When my assistant, James, brought the vehicle to Ilderton, we were told it was beyond their mechanical capacity and that we needed to take it to a certified Chrysler dealership. I recently took the vehicle to a reputable Chrysler dealership for a proper diagnostic evaluation. The service manager at the Chrysler dealership uncovered definitive proof of fraud: Ilderton Conversion never transferred my new auxiliary battery as promised. Instead, they left an old, failing auxiliary battery in the 2022 Pacifica, which directly triggered the recurring electrical failures. It is clear that Ilderton intentionally withheld this component to resell it or keep it, while leaving me with a malfunctioning vehicle. The Chrysler dealership provided copies of the old Auxiliary battery that left in my vehicle, and showed me how the new replacement supposes to look. When confronted, Ilderton shrugged off accountability, stating that the "stop-start" systems in Chrysler Pacificas only last a year and that the vehicle is no longer their problem. This critical information regarding the vehicle's known defects was deliberately concealed from me during the sale. I believe Ilderton Conversion knowingly and willfully took unfair financial advantage of two senior citizens who lacked specialized mechanical knowledge. They have trapped my business in over $60,000 of debt for a vehicle we can no longer safely use for our disabled clients, all while capitalizing on a vehicle we no longer even own.

I would give greater than 5 stars if I could. Aaron Roth was a great help figuring out what I…read moreneeded. Then Justin came out, finished my faulty installation of a second hand lift and provided two remotes to replace those I failed to get from the previous owner. All this without charging more than the initial service call fee. I hope I don't need them again but if I do, I'm confident they'll get the job done for me.

From the owner: Lifeway Mobility is a leading provider of accessibility solutions, including stair lifts,…read morewheelchair ramps & lifts, home elevators transfer aids, and bath safety solutions in greater Charlotte and surrounding areas in NC & SC. Our goal is to first understand the mobility needs of our customers and then to identify the best solution to meet those needs. We help residents with limited mobility stay safe in the home they love. All the solutions we provided are professionally installed and serviced by our trained and certified technicians. Contact us today to schedule a free in-home or virtual consultation!

This place is amazing. I severely injured my leg and needed a walker. I must have called nearly…read moreevery medical supplies company on my insurance in-network list but I wish I had called Avant first. One of the biggest reasons this is a five star pharmacy/supplies company is because they directly bill insurance. I found no other place in Charlotte that did this. They all wanted me to pay for the equipment myself and then get a reimbursement from insurance. Talk about a hassle and risky proposition if the insurance decided not to cover it. Another thing they did is pre-order the walker even before they received the prescription from my doctor so that it would be ready as soon as possible. They took the time and effort to assemble the walker and adjust it to my height. They also delivered it to my front door, something that was imperative for me since I couldn't walk anywhere and couldn't get to their store. Not every place I called would deliver like this. The pharmacists who answered the phone were very prompt and courteous and Samantha, the durable medical equipment coordinator, was an incredibly helpful and conscientious person. She even called my doctor directly to persuade him to speed up the prescription process because I had been waiting for over a week. If anyone ever needs durable medical equipment your first call should be Avant Pharmacy.

From the owner: Our Mission is to enhance the quality of life by bridging the gaps in patient care through…read moreconnections, innovative services, and patient empowerment. Come visit us and experience the exceptional quality patient care you deserve!

I truly am so grateful that we found Safe Home Pro! I felt so helpless with not being able to go up…read moremy stairs but now I am able to be independent again with the Harmar stairlift. This transition made me feel independent again and no fear enabled me to get back upstairs to my own bedroom and not have to go back into a community country club shower. I finally get my own shower back! Victor was exceptionally professional and it only took 3hrs for this stair lift to be installed and changed my life! Brittany is truly our earthly angel to be able to help us understand the process and made this the most memorable experience in our lifetime! Safe Home Pro has truly blessed my life and am eternally thankful for them forever!

From the owner: Straight and Curved Stairliftsread more

DO NOT GO HERE. Guy will just tell you the project is delayed and then one day a fire and all is…read morelost. And oh yeah I have no refund for you? Wait doing business without insurance? Ripping people off? Avoid this place like COVID-19. YOU HAVE BEEN WARNED.

From the owner: Fight Covid-19. Don't rent a scooter, buy your own now!!read more