Just finished buying a new car through Skip's. Such a better experience than a dealer -…read morepersonalized service, easy communication, no obnoxious or incompetent sales people, and no additional fees. Max was very helpful and patient throughout the whole process, proactively sending new listings and being upfront when he thought one was not up to par. An added plus is the personal delivery and follow up call to make sure all was well. Highly recommend

From the owner: Long term car rental and flexible leasingread more

Shady practices. Bait & Switch. I had a vehicle lined up to purchase and they sold it out from…read moreunder me. 4 hours before I had schedule to sign papers and pick the vehicle up, they texted me to say they sold it. I'll never give them my business and you should avoid.

Like everyone else said, it's a bait and switch dealership. Avoid this place at all costs, their…read moreonline price is fake and will be raised a minimum of $3,000

5 stars for a car dealership?! Who knew that was even possible…read more After months of dealing with sleazy dealerships, hidden fees, and insultingly low offers for my trade-in, meeting the team at Volkswagen of Nanuet was so refreshing. They facilitated my purchase from 2 states away & were kind, accommodating, & even humorous for the entire process. They offered me a reasonable amount for my trade-in (RIP Shrek, I hope you found a good home for her) & diligently helped me choose the proper financing option for my situation. I got my dream car out of the situation! The team on my case: - Colin (general sales manager) - Tony (sales specialist) - Wendy (finance manager) I would highly recommend going out of your way (like, multiple states kinda out of your way) to work with this dealership. I certainly would do it again.

Reached out to Jamie twice and have not heard back. Also emailed customer care and no response from…read morethem either. I spoke to Crystal at the dealership and she said she would look into it and call me back but I haven't heard from her either! I shouldn't have to go through all of this to get my refundable deposit back!

I bring my Ford Edge to Schultz for oil changes. They are all professional and do a good job. My…read moreonly complaint is the lack of warmth from anyone working there - they all seem very unhappy and cold. Don't get me wrong, it isn't enough to make me not use them for their business, but they all need a course in customer service. I only point this out because during the pandemic, I brought my car to another dealership in NJ and it was like night-and-day difference. I only use this dealership because it's more convenient for me after work. Otherwise, it would be unlikely that I would use them. About three years ago my previous Ford Edge had a major issue and it would take a day to repair it. I asked for a loaner car and they basically laughed in my face. "We don't do loaner cars", was the reply. I needed a car to get to Orangeburg for work, and ended up using an Uber/Lyft to get to work after I dropped off my car and Uber/Lyft for getting back to the dealership after work. Kind of disappointed. But, again, it's Ford. What do you expect.

Terrible service dept. 3 hrs later after we said we were…read morewaiting for truck for an oil change they bring it into the shop... Wtf, if your too busy let me know ahead of time......now I. Sitting here for another hour...my time is worth money too Terrible service e advisors ​

Just purchased a beautiful used car from Jon. He was very easy to deal with. I looked at several…read morecars on the lot before settling on my new one. So happy. Stop by, check him out. would recommend to anyone. *Edit

The will lie right to your face. They sell damaged vehicles. Then he says that he has no way of…read moreknowing the history of the vehicle. Buyer beware.

Hello, my name is Cyrus. I have worked in this industry for over 19 years. I have to say that the…read moreownership is here every day. They engage with clients all the time without them even knowing they are talking to the owners. They genuinely care about both the clientele and the staff. I have had the opportunity to work for several different brands and owners, both corporate and private. They, by far, maintain a level of professional courtesy well above all others. I can honestly say that I wish I had found them earlier in my career. We hear stories all the time from clients about how they were treated, or mistreated, everywhere else. Sitting in my seat and watching both sides of the experience is refreshing. The typical clients who frequent this business are just as wonderful to work with as the ownership. Coming to work and feeling the positive energy and calm atmosphere in this place is refreshing. Although I have been here for just under a year, my name is not on most of the websites. They do not even know that I am leaving this review. I do not usually go out of my way to leave reviews for anything. This place is different and a breath of fresh air. Thank you for giving me the opportunity to work with you. Cyrus Kelly

Of the car dealers I dealt with they seemed to be fairly honorable. I did not end up buying the car…read morefrom them but I was pleased with the service and flexibility. Thank you

I honestly couldn't have asked for a better experience with Kenny at Wide World BMW. From the very…read morebeginning, he was patient, transparent, and truly worked with me every step of the way to get into my new BMW M340i. What stood out most was his diligence. He didn't just try to make a sale -- he took the time to understand what I wanted, worked through the numbers with me, and stayed persistent in helping secure an amazing deal. I had a lot of questions (and went back and forth a bit), and he handled everything with patience and professionalism. At no point did I feel pressured -- just supported. Kenny really made the process smooth and enjoyable, which says a lot when buying a car. If you're heading to Wide World BMW, ask for Kenny. You'll be in great hands.

I would avoid this dealership…read more I was working with them on a used car purchase. We coordinated a pre-purchase inspection. The inspection was paid for (by me) and completed while we navigated the transaction. Nevertheless, they went ahead and sold the car to someone else without any notice after I paid for the PPI and was actively completing the credit check. Now I am out the money for a useless pre-purchase inspection I had to pay for. This is a dishonest business practice and shows greed over customer service.

Austin. M was amazing! He impressed us with his honesty, kindness and attention to detail. He went…read moreabove and beyond to make us feel comfortable and confident with our decision. He is an asset to this dealership. Bill L., James F., and Mike S., were also outstanding. The level of service at Mercedes Benz Nanuet, NY was truly outstanding from start to finish! I highly recommend Austin M. and his crew to anyone looking to buy a car. We will be sure to find him for future purchases. Thank you for making our experience positive.

LISTEN UP! I'm telling you this dealership is the TRUTH! Mercedes Benz in Nanuet take care of their…read morecustomers. From the moment I went on the website until the time I drove away with my new car I felt the professionalism. I promise you this is the dealership to go to. AUSTIN and JAMES are the dream team. Austin is an amazing salesman, he feels like a friend now. This man really listened to my needs and made sure I was heard. Not once did I feel like he was trying to handle me, he was honest and kind. And then we have James, the money man, he got me an amazing deal where I saved money. Mercedes of Nanuet is not about gimmicks, I promise you you will NOT be disappointed. I came from NJ to get treated well. Stop reading this and go see Austin and James they will take good care of you.

Leasing my car from Leaseland was such a smooth and pleasant experience! It was way better than…read moregoing to the dealership. Here I made one phone call, and was able to pick from 15 different car brands vs going to the dealership, and only having one brand as an option. I ultimately settled on a Toyota Camry, and I couldn't be happier with it. They also took back my old lease.

Great experience dealing with Joel and his staff. Joel spent as much time as I needed to explore…read morethe options available to me - purchase vs lease, car vs SUV, new vs used, finance options, warranty options, makes and models, trading in my old car or selling it privately and all the other questions that come up when getting out of one car and into another. A real mentsch! I look forward to doing business with him again.

Coming back here to update my review…read more Previously, I struggled to get in contact with Honda over the phone. But you really just have to get in touch with directly a Service Advisor or head over to their online appt portal for help. This has been a breeze. Note: there are multiple Joes working at DCH Honda, but they're all excellent from my experience! The original Joe I called scheduled me immediately for an inspection, oil change, and complimentary tire rotation. That removed a huge weight off my shoulders since I needed an inspection ASAP. The Joe who took care of me at the service dept desk answered all my questions and got me in and out of there quick. The person who worked on my car did a really nice job explaining the services in a video.

Takes 9 months to schedule a recall rapair. I arrive, the service agent John confirms contact…read moreinformation, to which we all joke that the information the system still showed was my ex's number. He confirms that he changed it, and wrote it down on my papers too. Lets me know it is going to be a 3 hour job. I have to stalk after 1pm, 4 hours later, no one answered the phone for an hour. FINALLY at 2pm I get someone that says the tech will reach out shortly. ANOTHER 2 hours go by, and I call John back just for him to have all the audacity in the world and say "I called you back several times to let you know it was ready", I then remind him of his dumb joke earlier that day and ask what number did you call because I have no missed calls. He replies, it wasn't even your number, you can come pick up. Completely disregarding my request to have the tech call me to discuss an LKAS alarm on my dashboard, had no problem charging me the diagnostic fee I had originally planned to discuss with the tech when he was supposed to call me. Only to be disregarded by John when he let me know 'don't worry I could apply that payment to the repair when I returned to have the windshield camera recalibrated.' He then lets me know the laundry list of recommendations I need, including an oil change (The car was at 90%, I had a full tune up 45 days prior) and just dismissive. I was not going to argue, I paid and left. Thanks for asking! No more than 2 days after this recall repair and minimal usage, my car dashboard has had all the alarm notifications go off. I call him back to let him know and ask what happened during this recall repair appointment because this has never happened to my car and he was even more dismissive letting me know the errors I am seeing now have nothing to do with what happened at the appointment. To my surprise, I take it to a trusted mechanic who lets me know nothing looked new in their supposed repairs and it has been a long week worth of trips to the mechanic this week because the errors continue coming back on the dashboard. I wouldn't trust this dealership with a bicycle.