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    Second Street Auto Sales

    1.0 (1 review)

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    2 years ago

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    Glockner of Ashland

    Glockner of Ashland

    (2 reviews)

    Horrible experience!!! The woman in finance or whatever she her position was should be ashamed for…read morethe way she treated me and my daughter. For my daughter who had a newborn and a single mother trying to buy her first vehicle from this dealership, it was the worst experience I have ever had and will never forget! This woman was pushing her to buy a warranty after already being screwed on a trade in and paying full vehicle price with a ridiculous payment plan, the woman was absolutely horrible!! She not only ignored me and continued to badger her after I said NO 3 times as a co-signer and knowing her financial situation. She was so unprofessional ! DO NOT RECOMMEND!!! 0 Star Rating but had to add 1 for review to be posted

    I made an appointment to have 3 recalls dealt with on August 13th. I dropped off my truck at 5 p.m…read more August 13th. The service center said it would take about an hour and a half to complete the recalls. I went to pick up my truck August 14th at 5:15 pm. 24 hours later!!! Should have been ample time, right? Wrong!!!! As we were walking to my truck I was given my keys and told " we didn't get to your truck today can you bring it back tomorrow?". The service attendant then proceeded to blame me claiming I did not have an appointment and that's why they didn't service my truck. These guys do not care about you. Their slogan is " we make it easy." Their slogan should be "we take it easy" If you leave your car with them and they don't fix it they will blame you. A 1 star rating is much too high!!! They had my truck for 24 hours and all they did was move it from one space to another. They did not address the recalls that they claimed would only take an hour and a half. These guys flat-out don't care about your time. Horrible inconsiderate customer service!! If you get suckered into buying from these guys, count on having to take it somewhere else to get professional service.

    Second Street Auto Sales - car_dealers - Updated May 2026

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