Although we did not end up purchasing a dress from here, I was so blown away by the service here…read morethat I felt compelled to write a review. We attended to store on Saturday, Feb 16 right when it opened (we did not have an appointment and were shopping for a prom dress) The lady that attended to us (sorry I do not have her name) was just amazing, it was actually an emotional experience as I and my daughter are used to having such bad experience or just ignored. She was patient and kind, offered suggestions and was so attentive. I will certainly be back for any formal wear that my family needs and have told everyone of our great experience and recommended that others go there. To the lady that assisted us, thank you so much for making us feel special and important and being so patient with my very picky, ornery and hard to fit teen, it was so appreciated!

I went in for an appointment at One Love One Dream Bridal Salon and the whole experience was awful…read more I was not assisted in selecting dresses - instead was told to "find dresses you want to try on the rack". Yep, you are not getting 2 mortgage payments worth of money from me. It went to Davids Bridal the next day. Pathetic lack of customer service! Staff should be trained or just let go!

I bought 2 wedding dresses from here! 1 to wear for church, one to wear for the reception. Connie…read moreis so helpful and her alterations are great! Prices are very reasonable too. Highly recommend!

From the owner: Wedding dresses, bridesmaid dresses, mother-of-bride/groom dresses, prom/formal wearread more

What an amazing experience at Fitzroy! I have a black tie wedding to go to in May and was hesitant…read moreto purchase a dress that I would only wear for one event so when I learnt about rental opportunities.. I jumped on it! There were so many dress options for me as someone who is ~5'7 - I had such a fun time looking through all the colours available. As soon as you walk in, you're able to explore the options and the service was amazing. I had flagged down Nicole and she was so incredibly helpful throughout the process, finding dresses that fit the style I was looking for and helping hunt down my size. I was so lucky to find one I loved and confirm it was available for the date I need! With the shipping and total price of the dress - it was such a deal, especially when I know I wouldn't wear it again after one event. Excited to get my dress in May and I'll be updating my review as soon as it arrives!

This is a place where you can rent dresses for special occasions and they have a wide variety to…read morechoose from! They moved to a new location with much bigger space and the place looks so good! Upon entering the place it looks beautiful with the aesthetic and the entrance. My sister rents dresses from here for her special occasions and the process is quite simple. You choose the date in which you want to hold the dress for and pick it up. They're completely transparent about any damages or stains on the dresses if someone who booked the dress previously have stained it or damaged it which is nice and good to know. Will definitely be renting dresses from here :)

An excellent experience. David is very helpful, and my visit was perfect. They me exactly what I…read moreneeded and were perfectionists when it came to fit. Incredibly fast, and a nice easy experience. I highly recommend them.

Outstanding service from the time I walked in the door! If…read moreyou're looking for formal rental you need look no further than Andrews. Truly top shelf Doug

I will no longer shop in any other store, this boutique has it all. I went here recently for the…read morefirst time, not quite knowing what to expect and I was left speechless with the excellent quality and incredible selection. I was open to trying on anything and you knew exactly what would look good on me. I did not feel pressured or hurried at all. I can't thank you enough for the great shopping experience I had.

Dream Taylor (the awesome lady who took care of us) is truly a blessing. My daughter initially…read morewent to a bridal store for a prom dress only to find that she is a size 18 and the dresses were limited. Of course she was distraught and felt she was never going to find a dress. Well Dream put my daughter's mind at ease as she isn't a size 18 but a size 14! Bridal stores apparently have a much smaller sizing scale and Dream told her if she doesn't find anything else (in regular stores) to come back. The dress we truly liked for my daughter was a bit out of our price range and she didn't coerce us to buy, which is so refreshing. If you are looking for really nice plus size clothing that is not frumpy, this is a great place to start. Most items are very reasonable, prom dresses being as they are with all the bling are a bit pricier, but not ridiculous. Just wanted to let everyone know about this gem that's also run by a gem! Thanks Dream, you really live up to your name!

The dresses at Madeline's are beautiful, and my bridal party purchased six dresses here…read more Unfortunately, my experience was very disappointing. One of the dresses was originally meant to be in a light color, but plans changed. The dress was ordered and paid for (by my mom), but it was never picked up -- in fact, the store hadn't even received it yet. I asked if I could change the color to black so it would match the other bridesmaids. The owner told me absolutely no refunds or exchanges under any circumstances. Considering the store made thousands of dollars from us, and this particular dress wasn't in their possession yet, I think it's unfair that I wasn't allowed to make a simple change. A little flexibility would have gone a long way, especially for a bridal party spending this much money. Because of this, I would only recommend shopping here if you are absolutely, 100% certain of every detail before you pay. Once they have your money, there is no flexibility. Sadly, due to how this was handled, I would not recommend Madeline's to others in the future

My friend and I had an amazing experience at Madeline's. What incredible service!!! - starting at…read morethe front door where we were warmly welcomed and assisted with removing our boots. Even though we did not have an appointment and the store was busy that day, they accommodated us and set us up with 2 of the nicest, most welcoming and patient salespeople. Ava and Talin really care about their customers and it is clear that they have expertise and passion for their work. In addition to what we selected, they brought out other mother of the groom dresses for us to try on based on what they knew would be suitable for our body types. They also made alteration suggestions so that the dresses would meet our vision/comfort level. We never felt pressured to buy or rushed despite the fact that another couple was waiting for assistance. We found 2 suitable dresses each and will be back with our future daughters in law to make the final selection. Thank you for such a pleasant experience!!!

I came in today to help a friend with finding her prom dress (I've already found mine). Though we…read moredidn't find THE dress, it's a good store to consider when looking for prom dresses. The lady working there was very nice, she let us look on our own and was always there to help you clip up your dress if you needed to which is especially nice since some boutiques have the workers breathing down your neck. The place is really clean, you have to leave your shoes at the door and there's a little basket of slippers underneath one of the chairs for you to use. The dresses were organized by colours and length (long and short) and she told us not to worry too much about colour because these dresses will come in other colours if you order it. Now the dresses itself in my opinion are okay. The styles were nice and ranged around 500$ which is standard for those types of dresses and especially the brands. I dont want to say that they were outdated cause they're not really but if you're looking for instagram pinterest glimmering bodycons or a great elie saab rose ball gown this isnt it I attached some photos of dresses i tried on for fun

My daughter and I were in search of a prom dress. I know from past experiences that in order to…read moresave time and disappointment that I should just go to the Dress Diva. We showed up this evening(not my first time) and score.... four dresses later we found the dress of her dreams. Sinead the shop owner is so helpful and she knows her stock and her clients. She knows what is in style and what looks good on each person. I must say, stop wasting time driving around looking. Get your dress here!! This lovely shop has all kinds of accessories from earrings to necklaces. Purses and other goodies. I highly recommend this shop to anyone shopping for grad dresses, prom dresses, cruise wear, weddings or any other special occasions.

My mom died in November and I needed a black suit for her funeral. The guy that helped me pick out…read morea suit and ensure it would be fitted properly was awesome. My problem began when I was led over to a staff member that is clearly tasked with selling as many accessories as possible. For 15 minutes I was subjected to one of the most polished, high pressure, aggressive (think timeshare broker) attempts to up sell that I have ever experienced. Everything from shirts, socks and pocket puffs was pushed on me. "What do you mean you don't have a Christmas office party to go to?" was a memorable comment made to me. I'm a jeans and t shirt guy. I JUST WANTED A BLACK SUIT FOR MY MOTHER'S FUNERAL!!! Finally the guy that fitted me interrupted and took me to the cash register. He didn't apologize, but I could see it in his eyes. Afterwards I did contact Moores about this situation but never received a reply. Too bad for them. Three sons near high school graduation and needing formal wear. Perhaps future weddings. None of that business will go to Moores. As long as I draw breath on this earth I will never step foot in a Moores store. I would sooner pay double for the exact same suit anywhere else than do business with Moores again. If you are reading this I hope you do the same.

Needed a new suit for my mom's funeral. The salesman that helped me pick the right size etc was…read morefabulous. He was the definition of customer service. I told him I just needed a black suit for a funeral. If the transaction only involved him, I would not have had a problem. Unfortunately he takes me over to a table where a female was waiting. Her job is to watch what you pick off the rack and get tons of accessories ready for the attack. What happened next was one of the slickest high pressure sales pitches I have ever encountered. She had two shirts, a formal and more casual tie, poofs for the pockets, shoes, socks, tie pin and cuff links. After patiently saying no for 15mins and arguing with her that no, I really only wear a suit once every few years. I will not be returning to this location.

Needed a last-minute dress for an event at the Casa Loma and Cody nailed it with finding me the…read moreperfect dress for the occasion! He was exactly what you would want in a stylist- friendly and accommodating without being the least bit pushy. Let me emphasize my word choice there- he came across as a stylist and not just a sales associate looking to close a sale or upsell you on accessories. It was also my first day in Toronto and so he kindly gave a bunch of local recommendations for good eats! As far as the actual clothing selection, there were so many other cute items that I would've bought if I had the space in my luggage! They had outfits across the spectrum, ranging from casual everyday wear to more fancy/formal wear. It was also mostly organized by color which was helpful. If you have an event coming up or are just looking for a new outfit, this is a great spot!

Walked in today after seeing some cute clothing on the mannequins. WOW. Blown away by the clothing…read moreselection, but even more blown away by the kindness of the girls working. Only caught the names of Lisa and Noor, but everyone else was also fantastic. So kind and helpful and showed me some great pieces. I don't write reviews, but after the helpfulness and wonderful shopping experience I had, felt obligated to give this place five stars.

Such personal service and friendly. I really wish I had found these guys a lot sooner. Highly…read morerecommend.