I had two fantastic services last week: a facial with Jamie and a message with James, both of which…read moreI absolutely loved. They are both very professional and great at what they do. Jamie gave me the BEST scalp massage! (Yes, it messes up your hair, but it is SO worth it when you have a facial). And the rest of the facial was equally lovely. It was very relaxing and my skin feels fantastic. James gave me the BEST foot massage, as well as a total body massage! He is strong but uses just the right amount of pressure. I have had many massages over the years and including the foot is rare. To me it is such a treat! (Kind of like a scalp massage during a facial.) The whole massage was a treat, and I came out of there feeling like a noodle. The Spa itself is very nice. The accommodations are appropriate and the staff overall was great. I live about an hour and 15 away; I picked this spa because I was meeting a friend halfway. I enjoyed myself so much that the hour plus drive won't stop me from returning.

I am very disappointed with Bell Tower Salon Spa services. They changed my appointment for a 90…read moreminute Hot Stone massage 3 times without a valid reason. I received a TEXT from Bell Tower (610)372-6379 on 1/26/26 at 4:40 pm that stated: "Good afternoon Marie. This is Cynthia, Guest Service Coordinator, at Bell Tower Salon Spa. I am reaching out to confirm your appt tomorrow (TUES) 1/27/26 for a 90 minute Hot stone massage with Paige at 9AM. I tried calling you but there is a temporary error message instead due to a cancellation Paige has later in her day to help streamline her schedule more efficiently? Kindly let me know at your earliest convenience. Thank you." I responded with a TEXT: "Yes on 1030 am tomorrow is good. Thank you." I received a TEXT back: " Thank you for your TEXTING Bell Tower Salon Spa. You have reached us outside of our business hours. We will respond to your text message during our Guest Services hours Monday through Saturday 9:00 am- 5:00 pm." (So why was this message sent at 4:40 pm then? Why was this sent so late?? Bell Tower said they will respond to my text but did not do so immediately.) I received another TEXT from Bell Tower salon Spa at a different number (855) 661-0746 on 1/26/27 9:06 am that stated: "Bell Tower Salon Spa: " Reminder your appt is Tuesday 1/27/26 at 9:00 AM. Please call or TEXT if you need to cancel or reschedule to not acquire a cancellation fee." I responded with a TEXT: "Yes." (To confirm) On Tuesday 1/27/26 I arrived at Bell Tower Salon Spa before 10 am thinking my appointment was for 1030 am. I was informed by the front desk that my schedule was moved to 12:45 pm that day and a TEXT was sent to me the SAME day as my schedule!! This is unacceptable and unprofessional to change my schedule time 3 times!! I checked my text in front of the clerk and I saw a TEXT was sent to me the same day of my appointment on 1/27/26 at 9:19am from (610) 372-6379 that stated: "Good morning Marie I apologize for the confusion but due to the late confirmation the appointment was not moved and the 1030am spot has been filled. We can move you to James at 12:45pm or Paige at 2:30 pm." This message was texted twice at the same time. 1. I did not ask for and I would not want a male for a massage therapist. That is my choice, the customer's choice! 2. I left my house by 9 am to do errands before my appointment time which was supposed to be by 1030 am. 3. When I spoke with Joanna ( Manager) to explain this, she told me that the system does not allow for the staff to see my response back to Bell Tower. I questioned her response and said, "How do I know what you are telling me is true?" Then I showed her my the texts that I received the messages and I responded back by texting. Joanna kept quiet and I knew she lied. 4. Joanna could not explain why my scheduled time was bumped 3 times when I questioned her. 5. Joanna apologized and stated, "We screwed up." 6. The blonde clerk did offer to have Paige give me a 30 minute massage, but I said that should have been a complimentary massage. The clerk said, that I would have to wait for Paige at 2:30 pm and offered a small discount. This was unacceptable and my time and trip over Bell Tower was wasted. Who authorized this change? My time was jeopardized for the convenience of the staff to "streamline" her schedule?? Is her time more important than the paying customer?? 7. I explained to Joanna that my husband has been a long time customer, buying gift cards for the last 5 years for our family and friends, but this will need to stop! 8. I am disgusted with how management handled this issue. This is poor customer service, poor time management, poor satisfactory and poor leadership. This was not handled well!! 9. I asked for a full refund on my gift card and will not return to this place. This was a first and last time for me here. The customer service here is disgraceful!!

Love love love Asolare. Such a gem in Berks and such wonderful women who work here. Alicia, Jen…read moreand Adrienne are very talented at what they do and I'm pretty picky about who I get my hair cut with! Alicia did my hair for my wedding and it was so beautiful. She took any minor criticism and fixed any bit that I felt needed tweaking, no questions asked. I also just got my first hair cut with Jen and am so happy with it. She did exactly what I asked and gave me a great blow out. I'm so glad I'm giving the first review here on Yelp! I'm surprised there aren't more. Oh! And they carry Davines products which is my favorite hair products available and I can't find them anywhere around here!

I went here for the first time last month. I received a $25 off first service coupon in the mail so…read moreI thought might as well try it out! The salon is more beautiful on the inside than I even expected! I knew exactly what I wanted, demi-permanent in darkest shade of brown. I have had this color before and knew I wanted it. I saw Jen Hyneman. She was sooo nice and listened! I told her the color I wanted and she suggested one shade lighter because I am quite pale in the winter. She took her time with me and we had a very nice conversation. My hair looked good, but unfortunately it wasn't as dark as I wanted. I am very happy she gave me her professional opinion and my new hair color looked great and very natural! It is just not what I had wanted specifically. So I called the salon and Adrienne answered and offered for me to come back in and have it redone. Jen was so nice when I came back and very understanding! I got my hair redone and it turned out better than I wanted! She also gave me the same discount I had used the first time. I am very very happy with my hair now! The color that was originally done was beautiful as well and did go with my skin tone more than the darker shade I wanted but I was a little picky and am very happy with the final results! Jen and Adrienne were so helpful and I am definitely going to be returning! Highly recommend!

Diana has saved my hair! I struggle with thinning hair and hair loss. Also my hair always wants to…read morego brassy. It took me 25 years to find a stylist that can take care of my hair; make it blonde and make me beautiful.! She is so talented, an absolute sweetheart, and I am so grateful to have her in my life!!! I would never go to anyone else! She is personable, a great mother, and I consider her a friend now! I feel so lucky to have finally found my person! If you need a real true professional that would work with your needs; Diana is your woman! Lords and ladies at Exeter is where you can find her! Also check out her Instagram!

Service was bad, cut my bangs way too thick even when I showed them reference pictures of thin…read morewhispy bangs and told them not to make them thick.

My former stylist retired 10 years ago and have been searching ever since. Jess is better than even…read moreher who I trusted for 15 years. Thank you Jess and a Happy Thanksgiving to all!

Abby did highlights and root touch up on me and a cut..I received so many compliments from family…read moreand friends..she did a great job and the price was reasonable.

Outstanding service and atmosphere. Paid a visit for a haircut with Linda Collado. I have long hair…read moreand am VERY particular. She nailed it! Fantastic cut and clean up. She even suggested trying some color on my grays and ensured me it would look natural. Again, she nailed it! Super service, Super work and really great people in the shop. Very friendly and for once, someone greeted you as you entered the salon. Linda was right on time and never rushed but had me completed in an 1.5hrs. She has a client for life! Thank you Linda and Master Creations! Oh, the prices are I thing the best around also!!!

I've received the best facials here by Aida! She always takes her time and examines my skin before…read moretreatment every visit. Also my hair looks awesome thanks to her, they always find the time to fit me in when needed on semi-short notice. Nice salon that meets all my beauty needs :-)

I visited this salon with high expectations after reading all of the rave reviews and seeing this…read morebusiness specializes in beautiful color work. Given that the prices here are premium, I expected to tap into their marketed expertise to treat my hair woes. I am super bummed to report this salon fell short of those expectations for my visits. I don't feel that I left with amazing hair and reaching the goals discussed with the stylist, or that I even had above average service. I came in to have my roots and ends match a seemingly complex service for me, and eventually after ongoing visits to have my overall hair color lightened. The person who I saw I feel overpromised and underdelivered. Between both of my visits there were many issues which I experienced that amounted to a negative vibe. I felt that the stylist was rushing a lot during a visit which caused her to splatter my face and clothes with lightening product unapologetically. The stylist got dark hair dye which stained very visibly all over my face and was ready to let me leave this way. I had to insist to clean off my own face with wipes. The next visit I needed to remind about this and no notes were taken to proactively avoid. Despite the discussion and understanding with the stylist about what I want for my hair, I noticed there was a difference between my roots and rest of my hair after a lightening service and simultaneous root touch up. I did expect for there to be better matching - this was noticed and confirmed by a different salon which I had a consult with to treat my hair. During one visit when I asked for a hair trim, it was not very detail oriented. Later while looking at my hair, I did see many parts of my ends which weren't trimmed and still had damage. The observation about lack of detail orientation was confirmed at a the different visit. There was another stylist next to me who was obsessing over a client's cut and measuring and cutting from every which angle to ensure perfection - I did not not have anywhere close to this level of attention, QA, outcome for a less complex trim! Then I noticed they were obsessing just to post on social in their in house backdrop/lighting mini studio, which made me wonder if that level of excellence is selective. During my second visit my blow dry was not smooth at all as it was rushed due to end of the night. The service also seemed a bit unapproachable as despite me conveying I need to get in in 4 weeks she was proposing 6 weeks or at times in the middle of the work day. Who in any job can reasonably travel and step away for 2-3 hours in the middle of the work day? Not until I repeated (again), was a more creative solution proposed which would meet my conveyed needs. Egh this lack of empathy in the customer service was yet another turn off. Due to these issues I chose to not proceed with visiting this salon another time, or making it a part of my ongoing hair maintenance routine. There are many beautiful photos on IG from the stylist I saw, and I'm so bummed about my own experience having spent on a premium experience and not being able to leave with awesome hair! I really did feel this salon experience failed to wow me during either of the visits despite giving them more than one try. Given the difference of results, I wonder if this salon is selective about who/when they offer execllent service versus mediocre as I experienced which is too much a gamble when you're paying such premium prices. Unfortunately given how long this business books out, I do not feel it is a practical salon to visit if you have a fast paced lifestyle and are in need of regular hair services. These were all rookie mistakes for a business charging so high - think twice!

I had a color correction, balayage, and hair cut done with Nichole about a month ago and she did an…read moreincredible job. I first called the studio about color correction after I used L'Oréal Colorista to put blue throughout my hair on top of my balayage. The blue would not leave; it had left a strong green color throughout most of the lightened parts of my hair. Fiber first booked me with a consultation, so Nichole could see my hair and book me for an accurate time window. She was super nice and attentive, but for booking, she didn't have any availability for over a month. When she saw how long it was though, she opened up a Saturday about a week and a half away that she had previously been off for because it was the day after her birthday. This was incredibly nice both on her part, and because I was desperate to get rid of the green hair. For the actual appointment, Nichole patiently worked through first stripping the color and then giving me a more dramatic balayage than I previously had. She really looked at the pictures I showed her and talked to me about what I wanted. I was in the salon for about four hours, and Nichole and the staff were nice and accommodating the entire time - including running out to my car multiple times to add change for parking. I love the finished look. I've gotten balayage done multiple times from several different salons, both in this area and in Manhattan, and her work is definitely among my favorite. We forgot to take a before photo, but I've included our after photo. It's been awhile now and I'm very happy with how it's growing out and fading. There was still a green tinge that showed in fluorescent lighting after Nichole was done (not her fault at all, she was honest about realistic expectations, and the dye was way more intense than I thought). However, that's gone now with her recommended use of purple shampoo, and I'm so happy with the final result. I highly recommend Nichole for color correction or for balayage!! Be sure to call in advance, they're very busy.

I started coming here about 1-2 years ago because my hair stylist, Rachel, moved to this salon. I…read moreabsolutely love coming here. The staff is so nice and welcoming. The salon is always clean and the prices are great, especially to what I normally paid. I highly recommend Rachel to do your hair!

Stopped in on a whim today for a little pampering. I had a great pedicure with a hot stone massage…read moreand warm towel wrap. My manicure was also good. The store was very clean with plenty of polishes to choose from. The staff was also very nice. Only downside was that the tv facing the pedicure stations wasn't working properly . (Audio but a fuzzy picture) Otherwise I had a very pleasant experience. Update: It hasn't even been 2 days and my polish is already chipping . That's disappointing.

Really nice pedicure. Salon clean nicely decorated. Professional clinicians. All for $25. Hot…read morestones and hot towel.