I had two fantastic services last week: a facial with Jamie and a message with James, both of which…read moreI absolutely loved. They are both very professional and great at what they do. Jamie gave me the BEST scalp massage! (Yes, it messes up your hair, but it is SO worth it when you have a facial). And the rest of the facial was equally lovely. It was very relaxing and my skin feels fantastic. James gave me the BEST foot massage, as well as a total body massage! He is strong but uses just the right amount of pressure. I have had many massages over the years and including the foot is rare. To me it is such a treat! (Kind of like a scalp massage during a facial.) The whole massage was a treat, and I came out of there feeling like a noodle. The Spa itself is very nice. The accommodations are appropriate and the staff overall was great. I live about an hour and 15 away; I picked this spa because I was meeting a friend halfway. I enjoyed myself so much that the hour plus drive won't stop me from returning.

I am very disappointed with Bell Tower Salon Spa services. They changed my appointment for a 90…read moreminute Hot Stone massage 3 times without a valid reason. I received a TEXT from Bell Tower (610)372-6379 on 1/26/26 at 4:40 pm that stated: "Good afternoon Marie. This is Cynthia, Guest Service Coordinator, at Bell Tower Salon Spa. I am reaching out to confirm your appt tomorrow (TUES) 1/27/26 for a 90 minute Hot stone massage with Paige at 9AM. I tried calling you but there is a temporary error message instead due to a cancellation Paige has later in her day to help streamline her schedule more efficiently? Kindly let me know at your earliest convenience. Thank you." I responded with a TEXT: "Yes on 1030 am tomorrow is good. Thank you." I received a TEXT back: " Thank you for your TEXTING Bell Tower Salon Spa. You have reached us outside of our business hours. We will respond to your text message during our Guest Services hours Monday through Saturday 9:00 am- 5:00 pm." (So why was this message sent at 4:40 pm then? Why was this sent so late?? Bell Tower said they will respond to my text but did not do so immediately.) I received another TEXT from Bell Tower salon Spa at a different number (855) 661-0746 on 1/26/27 9:06 am that stated: "Bell Tower Salon Spa: " Reminder your appt is Tuesday 1/27/26 at 9:00 AM. Please call or TEXT if you need to cancel or reschedule to not acquire a cancellation fee." I responded with a TEXT: "Yes." (To confirm) On Tuesday 1/27/26 I arrived at Bell Tower Salon Spa before 10 am thinking my appointment was for 1030 am. I was informed by the front desk that my schedule was moved to 12:45 pm that day and a TEXT was sent to me the SAME day as my schedule!! This is unacceptable and unprofessional to change my schedule time 3 times!! I checked my text in front of the clerk and I saw a TEXT was sent to me the same day of my appointment on 1/27/26 at 9:19am from (610) 372-6379 that stated: "Good morning Marie I apologize for the confusion but due to the late confirmation the appointment was not moved and the 1030am spot has been filled. We can move you to James at 12:45pm or Paige at 2:30 pm." This message was texted twice at the same time. 1. I did not ask for and I would not want a male for a massage therapist. That is my choice, the customer's choice! 2. I left my house by 9 am to do errands before my appointment time which was supposed to be by 1030 am. 3. When I spoke with Joanna ( Manager) to explain this, she told me that the system does not allow for the staff to see my response back to Bell Tower. I questioned her response and said, "How do I know what you are telling me is true?" Then I showed her my the texts that I received the messages and I responded back by texting. Joanna kept quiet and I knew she lied. 4. Joanna could not explain why my scheduled time was bumped 3 times when I questioned her. 5. Joanna apologized and stated, "We screwed up." 6. The blonde clerk did offer to have Paige give me a 30 minute massage, but I said that should have been a complimentary massage. The clerk said, that I would have to wait for Paige at 2:30 pm and offered a small discount. This was unacceptable and my time and trip over Bell Tower was wasted. Who authorized this change? My time was jeopardized for the convenience of the staff to "streamline" her schedule?? Is her time more important than the paying customer?? 7. I explained to Joanna that my husband has been a long time customer, buying gift cards for the last 5 years for our family and friends, but this will need to stop! 8. I am disgusted with how management handled this issue. This is poor customer service, poor time management, poor satisfactory and poor leadership. This was not handled well!! 9. I asked for a full refund on my gift card and will not return to this place. This was a first and last time for me here. The customer service here is disgraceful!!

I love my new hair! I asked for wispy bangs, face framing layers, and a U-cut. They were very nice…read moreand offered me water. I also saw a few women in there with complementary wine glasses. Additionally, I also loved the hair wash. Thanks so much, India!

I just got my hair cut with India at Salon True and I'm really happy with the results. She used so…read moremany different techniques - I have a lot of hair and it takes a bit of work to give it shape. Salon True is also super reasonably priced, especially for the neighborhood. It was $55 for this haircut at her level. I'll return with India to get some color done next month!

Love love love Asolare. Such a gem in Berks and such wonderful women who work here. Alicia, Jen…read moreand Adrienne are very talented at what they do and I'm pretty picky about who I get my hair cut with! Alicia did my hair for my wedding and it was so beautiful. She took any minor criticism and fixed any bit that I felt needed tweaking, no questions asked. I also just got my first hair cut with Jen and am so happy with it. She did exactly what I asked and gave me a great blow out. I'm so glad I'm giving the first review here on Yelp! I'm surprised there aren't more. Oh! And they carry Davines products which is my favorite hair products available and I can't find them anywhere around here!

I went here for the first time last month. I received a $25 off first service coupon in the mail so…read moreI thought might as well try it out! The salon is more beautiful on the inside than I even expected! I knew exactly what I wanted, demi-permanent in darkest shade of brown. I have had this color before and knew I wanted it. I saw Jen Hyneman. She was sooo nice and listened! I told her the color I wanted and she suggested one shade lighter because I am quite pale in the winter. She took her time with me and we had a very nice conversation. My hair looked good, but unfortunately it wasn't as dark as I wanted. I am very happy she gave me her professional opinion and my new hair color looked great and very natural! It is just not what I had wanted specifically. So I called the salon and Adrienne answered and offered for me to come back in and have it redone. Jen was so nice when I came back and very understanding! I got my hair redone and it turned out better than I wanted! She also gave me the same discount I had used the first time. I am very very happy with my hair now! The color that was originally done was beautiful as well and did go with my skin tone more than the darker shade I wanted but I was a little picky and am very happy with the final results! Jen and Adrienne were so helpful and I am definitely going to be returning! Highly recommend!

Outstanding service and atmosphere. Paid a visit for a haircut with Linda Collado. I have long hair…read moreand am VERY particular. She nailed it! Fantastic cut and clean up. She even suggested trying some color on my grays and ensured me it would look natural. Again, she nailed it! Super service, Super work and really great people in the shop. Very friendly and for once, someone greeted you as you entered the salon. Linda was right on time and never rushed but had me completed in an 1.5hrs. She has a client for life! Thank you Linda and Master Creations! Oh, the prices are I thing the best around also!!!

I've received the best facials here by Aida! She always takes her time and examines my skin before…read moretreatment every visit. Also my hair looks awesome thanks to her, they always find the time to fit me in when needed on semi-short notice. Nice salon that meets all my beauty needs :-)

My former stylist retired 10 years ago and have been searching ever since. Jess is better than even…read moreher who I trusted for 15 years. Thank you Jess and a Happy Thanksgiving to all!

Abby did highlights and root touch up on me and a cut..I received so many compliments from family…read moreand friends..she did a great job and the price was reasonable.

Stopped in on a whim today for a little pampering. I had a great pedicure with a hot stone massage…read moreand warm towel wrap. My manicure was also good. The store was very clean with plenty of polishes to choose from. The staff was also very nice. Only downside was that the tv facing the pedicure stations wasn't working properly . (Audio but a fuzzy picture) Otherwise I had a very pleasant experience. Update: It hasn't even been 2 days and my polish is already chipping . That's disappointing.

Really nice pedicure. Salon clean nicely decorated. Professional clinicians. All for $25. Hot…read morestones and hot towel.

I am happy every time I make an appointment. Jessica brought color and brightness back to my hair…read moreand face. Hannah listens each appointment about what I want, makes smart suggestions and executes them perfectly.

Excellent service and experience for Facial/Eye Perk appointment. I highly recommend asking for…read moreAlyssa if scheduling a facial service. Attentive and made me feel comfortable. Front Desk service was also very good.

Great service. Super nice people. The spa pedicure is the best. A relaxing day for your feetread more

While we were happy to be fit in for our pedicures, the ladies were nice, and the prices were…read moredecent, I would definitely hesitate in going here. Quality is definitely lacking. No liners in the tubs. My friend's toenails were cut so short they were bleeding afterwards, days later she is still having pain because of it. They round all toenails which promotes ingrown toenails as well. My friend's toenail polish was bubbled and didn't stay on long. Mine was painted over the old gel polish that was on there.