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Second Family Home Care

5.0 (1 review)
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7 years ago

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The Legacy at Home

The Legacy at Home

5.0(4 reviews)
2.1 mi

The Legacy at Home provides superior care to their patients. The care team goes above and beyond…read moreto support their patients and the families with compassion and skill.

We have been using Legacy at Home caregivers for our mom off and on for over 5 years. We have had…read morewonderful experiences with them. There have been times we've needed caregivers 24/7, and there have been periods of time when we've only needed a caregiver for a few hours here or there to support mom while venturing out to a doctor appointment. Legacy at Home is flexible and allows us to shift between mom's needs with very limited notice. After a recent fall and an ER visit, mom was sent home about 10-11pm. With a few hours advance notice, we were able to have a caregiver meet her at her facility and stay the night with her to provide the support she needed. The schedulers are fantastic and the caregivers are warm and loving. If for some reason a caregiver cancels at the last minute (car accident, illness, dangerous weather, etc), the scheduler on duty will work tirelessly to find a replacement caregiver and they will call back with regular updates on their progress - no matter if they are successful in locating a replacement caregiver or not. And most of the time they are able to find a replacement caregiver. They have amazing people who are caregivers. Many of them have made this their career choice and they want to help and support their patients. It may take a few caregivers before you find the right personality match between your loved one and the caregiver, but once you find the right matches, it's a wonderful thing! The caregivers select their preferred schedules and patients and you start to see the same people over and over again because they form very sweet caring relationships. The caregivers may even text an update here or there, if you also form a relationship with them. I highly recommend Legacy At Home. They have provided significant peace of mind for our family knowing our mom is being well cared for every day.

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The Legacy at Home

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Lifted Hospice - Our mission at Lifted Hospice is to serve the communities in which we live and work.

Lifted Hospice

3.7(3 reviews)
0.8 mi

Lifted Hospice took EXCELLENT care of my 99 year old mother who had suffered several stroked! We…read morehad gone through 3 other hospice companies but LIfted was our last and was HEAVEN SENT!! Need assistance for a LOVED ONE? CALL LIFTED!!!

We are incredibly grateful we found Lifted Hospice during one of the hardest moments of our lives…read more We spoke with multiple hospice services, and from the very first interaction, Lifted stood out for their compassion, responsiveness, and deep understanding of cancer care. Melodie Tubbs, BSN, RN, went above and beyond. She came late in the evening to explain everything with care and patience, knowing how critical my dad's condition was. Early the next morning, she personally made sure all paperwork, medications, oxygen, and essential supplies were processed and delivered within just a few hours. That level of urgency and follow-through gave our family immediate peace of mind. Our assigned nurse, Tiffany Rowbotham, RN, has been exceptional. Even with a busy schedule, she arrived within an hour of being notified. She took her time assessing my dad, never rushed, and calmly explained things multiple times to different family members. Most importantly, she made sure my mom felt supported and comfortable. Her presence alone brought reassurance during an overwhelming time. We also learned about the heart behind Lifted Hospice. The founder, Chris Jones, started this organization after his own father's experience with hospice care. That passion is clearly reflected in the way the team operates. His values still guide the company, and it shows in the genuine care provided to both patients and families. Watching a loved one go through this stage of life is never easy, but Lifted Hospice has brought us clarity, comfort, and trust when we needed it most. This is a God-blessed organization. I can say with complete confidence that if you or your loved one needs hospice care, Lifted Hospice will truly show up and care with heart, dignity, and professionalism. Highly, wholeheartedly recommended.

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Lifted Hospice - Lifted Hospice.

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Lifted Hospice - Our core values!

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Our core values!

Visiting Angels

Visiting Angels

2.3(3 reviews)
4.2 mi

The owner Britt Hollingsworth is horrible. He said over the phone that he took my insurance. He did…read morenot show up for patient i take.Then i had to call him the day before my surgery to make sure i had a ride to the hospital. He barley got me there. He had four days to come to my house for signatures, after surgery. And then didnt take my insurance. I had to pay out of pocket over 2,000. He was rude, accused me of lying about me taking so long to pay him. When i did not receive the bill for months. He taljed tacky , was angry. And i paid him as soon as i did receive any money. then after i told him to never contact me again. Then i asked for him to be professional and send me a receipt. He was a terrible person. And never sent it.. Do not use this service..

I was surprised also. In first talking with him I felt like we found the right organization for my…read moresister's home care. Then the first charges happened on my card. I called him. Asked for the invoice I assumed my sister received it but I got it and then had someone else in the business look at it and they indicated I was over charged by at least 20%. But my sister seemed to like the people so we went on. This week my credit card company notified me that possible fraud on my card. Realized it was possibly visiting angels so sent Britt an email asking if they had charged the card because i nor my sister had not received an invoice. No response, but looked and my card continued to get charged again that morning. I was out of the country but called Britt since he had not responded to my email. Indicated to him that had possible fraud but he said he had charged it. I said ok but I never received an invoice from him. He said he always gets payment first then gives us an invoice of charges..... I said that is unusual. Most all companies bill the services so the client can review that charges than is paid. He argued with me and became rude after he maybe saw I was catching him in a possible unethical business practice. Any company I know would never have a problem showing the client what service is being done for the Payment. The other visiting locations in the area seem to have positive reviews reviews but this one in Plano does not. We have decided to find a more reputable service in the area. Look closely before you make a quick decision on a slick talking marketing rep.

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Visiting Angels
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Visiting Angels

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Second Family Home Care - homehealthcare - Updated May 2026

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